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Residence Inn by Marriott Playa del Carmen

Property class: 3.5
3.5-star golf hotel near Centro Maya Shopping Center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Playa del Carmen

Rooftop terrace
Property video
Studio, 2 Queen Beds, Garden View (Balcony)
Exterior
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Playacar Beach
    ‪2 min drive‬
  • Place, Mayan Ruins of Playacar
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(64 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.6 out of 10
Excellent
(20 reviews)
  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(27 reviews)
  • Golf view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

Suite, 2 Bedrooms, Golf View (Balcony) | Living area

Suite, 2 Bedrooms, Golf View (Balcony)

9.2 out of 10
Wonderful
(19 reviews)
  • Golf view
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the area

Playa del Carmen

Playacar stay.With a stay at this Playacar hotel, you'll be within half a mile (1 km) of Centro Maya Shopping Center and 2 miles (3 km) of Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 miles (5 km).

What's nearby

  • Centro Maya Shopping Center - 10 min walk - 0.8 km
  • Mahi Golf Course - 11 min walk - 1.0 km
  • Playacar Golf Club - 16 min walk - 1.3 km
  • Playacar Beach - 2 min drive - 1.8 km
  • Mayan Ruins of Playacar - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬8 min walk

About this property

Residence Inn by Marriott Playa del Carmen

3.5-star golf hotel near Centro Maya Shopping Center
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen. The hotel can provide a complimentary grocery shopping service and wedding services. Self parking is free.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Holiday Inn Express & Suites Playa Del Carmen by IHG
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  • Breakfast included
  • Parking included
  • Free WiFi
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includes taxes & fees
Apr 11 - Apr 12
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Property amenities

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

How close is Residence Inn by Marriott Playa del Carmen to the airport?

Residence Inn by Marriott Playa del Carmen is 20.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on May 7, 2026 start from CA $125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Playa del Carmen have an airport shuttle?

Residence Inn by Marriott Playa del Carmen offers a free airport shuttle, available from 7:00 AM to 10:00 PM on request.

How close is Residence Inn by Marriott Playa del Carmen to the beach?

This hotel is 2.1 mi (10-min drive) from Playa del Carmen Main Beach and 2.8 mi (9-min drive) from Mamitas Beach. Don't forget your sunscreen!

Does Residence Inn by Marriott Playa del Carmen offer free breakfast?

Residence Inn by Marriott Playa del Carmen offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Residence Inn by Marriott Playa del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Playa del Carmen?

This hotel offers free self parking.

Does Residence Inn by Marriott Playa del Carmen have a pool?

Residence Inn by Marriott Playa del Carmen features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Residence Inn by Marriott Playa del Carmen have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Playa del Carmen to downtown Playa del Carmen?

Residence Inn by Marriott Playa del Carmen is 2 mi away from Playa del Carmen.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 806 out of 1098 reviews
Rating 8 - Good. 171 out of 1098 reviews
Rating 6 - Okay. 54 out of 1098 reviews
Rating 4 - Poor. 32 out of 1098 reviews
Rating 2 - Terrible. 35 out of 1098 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Bruno Mar

Stayed 1 night in Jan 2026

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints.
Stayed 3 nights in Dec 2025

10/10 Excellent

ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great. Very helpful. Dominick kept our rm very clean. Paulo with mts looked after us immensely.
Stayed 12 nights in Dec 2025

4/10 Poor

James

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were fantastic. However they only gave you one bottle of water upon check-in and no more unless you purchased it at a very high cost. You had to walk or take a taxi to the nearest store in order to get drinking water to last me for my 2 week stay.
Stayed 13 nights in Dec 2025

10/10 Excellent

Ramon

Stayed 6 nights in Dec 2025

6/10 Okay

Maria Christina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was very spacious, however the hotel needs more ventilation- smelled damp.
Stayed 2 nights in Jan 2026

8/10 Good

Ashok Kumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soap is very cool. I also really like the moisturizer I love the breakfast three times. I ate the quesadilla and I like the bathroom so much. It’s nice and special and there’s lots of desks to put my stuff. There is lots of space. It’s next to the highway so it was a bit noisy. The check in line was so so long. My kids also watched Tom and Jerry. Oh one good thing is there’s plenty of parking!
Stayed 1 night in Dec 2025

10/10 Excellent

Abdulaziz

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was great hotel, front desk was so kind
Stayed 3 nights in Dec 2025

8/10 Good

Dereje

Stayed 6 nights in Dec 2025

8/10 Good

Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience, Breakfast was too busy with less staff that were continuously working on cleaning plates and refilling. Outside the hotel it smells very bad may be due to sewer,
Stayed 6 nights in Dec 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are friendly and willing to help. Large clean spacious room!
Stayed 6 nights in Dec 2025

10/10 Excellent

Lingfeng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025

6/10 Okay

Xiaolei

Stayed 3 nights in Dec 2025

10/10 Excellent

Hao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are very nice to offer help. Room is clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Limpieza y comodidad
Stayed 3 nights in Dec 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities
Large rooms, very quiet. Slow check in. Pool was clean but cold. Breakfasts had lots of hot options with variety across days.
Stayed 6 nights in Dec 2025

8/10 Good

Gerrik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean! Staff was excellent left money out to tip cleaning and they didn't take it trusted them not to take anything. Breakfast was very good we stayed for 12 days so more variety would have been nice but still very good. Roof top pool was rarely busy often got it all to ourselves which was awesome would absolutely reccomend staying here. Location is good will just want a scooter or a bike or something if you plan on exploring playa del Carmen many days in a row can turn into a lot of walking. We were supposed to have golf included however booked through Expedia and did not get to golf at the hard Rock so be aware of that if you plan on golfing
Stayed 12 nights in Dec 2025

10/10 Excellent

Nectty Marcela

Stayed 6 nights in Dec 2025

10/10 Excellent

Juan Carlos, Norwalk

Travelled with family
Liked: Cleanliness
Rooms were nice and spacious, excellent location , and the breakfast was a plus
Stayed 4 nights in Dec 2025

4/10 Poor

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Front desk early in the morning around 2 am was no help at all was not up to the standards of Marriott i was tired needed help information and was just met with a bad attitude
Stayed 1 night in Dec 2025

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Dec 2025

4/10 Poor

Jose

Stayed 1 night in Dec 2025

2/10 Terrible

JIE

Disliked: Cleanliness
Stayed 3 nights in Dec 2025