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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property
4-star beachfront hotel near Paradise Beach

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Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Property amenity
2 restaurants, breakfast, lunch, dinner served; American cuisine
Front of property
Rooftop terrace

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Paradise Beach
    ‪2 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪16 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

7.4 out of 10
Good
(10 reviews)
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

7.2 out of 10
Good
(24 reviews)
  • 100 sq m
  • Sleeps 2

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

7.6 out of 10
Good
(28 reviews)
  • 100 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

8.6 out of 10
Excellent
(29 reviews)
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Stay at this Playa del Carmen hotel and you'll be within half a mile (1 km) of Paradise Beach and 2 miles (3 km) of Playa Paraiso Golf Course. Maroma Beach is within 6 miles (10 km) and Tres Rios Ecopark is within 9 miles (15 km).

What's nearby

  • Paradise Beach - 2 min walk - 0.2 km
  • Playa Paraiso Golf Course - 16 min walk - 1.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 2 min drive - 1.8 km
  • Maroma Beach - 10 min drive - 6.3 km
  • Tres Rios Ecopark - 14 min drive - 13.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Restaurante La Plaza - ‬14 min walk
  • ‪Lobby Bar Acuarium - ‬17 min walk
  • ‪Snake Bar At Iberostar Maya - ‬19 min walk
  • ‪Star Café - ‬15 min walk

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4-star beachfront hotel near Paradise Beach
Some rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers its guests 4 hot tubs and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at Senses Riviera Maya Oceanfront Boutique hotel - Adults only. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 1 building
  • 38 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Entertainment

  • 60-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night
  • Resort fee: USD 16.06 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 156 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels were dirty and some wear and tear in the room. There could have also been more staff available for shorter wait times. Other than that it was a beautiful resort perfect for a honeymoon
Stayed 2 nights in Nov 2025

6/10 Okay

Kiamaly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
food was meh most of the time and they had a really bad hot water problem
Stayed 6 nights in Aug 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, met with some unexpected events (the elevator was inoperable during my stay but was repaired by the time I left. Things happen no problem I got more steps counts for the day literally. The Pool Plunge took too long to fill up due to piping issues,and again it was filled up the day I left so I didn't get to enjoy it. The reason I stated these hiccups is because I wanted to point out that management did take quick and reasonable actions to correct and accommodate me. The staff members Thomas, Sophie ,Victoria at the front desk were phenomenal! All employees were very cordial as well.
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the resort was very kind and accommodating. I do wish they had a better selection of food. The snack bar food was great. Dinner options just weren't our favorite. They stayed on top of anything we needed. Tomas was great in preparing us for the trip. And Jimena was wondeful with helping us with activities. I highly recommend the Cirque dinner experience.
Stayed 5 nights in Aug 2025

6/10 Okay

Shekina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
High lights of my stay where the staff and the room. The property can use an upgrade and more amenities. The staff was wonderful and the view was amazing.
Stayed 3 nights in Jul 2025

4/10 Poor

Jazehel

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel was practically empty, with very few employees and limited dining options. It was also very isolated. The drink selection was extremely basic. Overall, I will never go back to that hotel. Very boring. Mind you I never write any reviews on any hotels or products but this hotel never again!!!!
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed here many times and will be back again. Location is nice and quiet and the staff is just great. The property does need a little makeover but is a great value.
Stayed 7 nights in Jul 2025

2/10 Terrible

Victoria Ann

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 6-night stay for my birthday and had to leave after just one night. The room was unbearably humid and covered in black mold, which immediately triggered my asthma. I messaged the hotel right away with photos and explained my health concerns. They promised a manager would speak with me the next morning, but he was conveniently “unavailable” all day despite multiple attempts. The front desk offered another room, but I was too disgusted and worried for my health to stay. I checked out by early afternoon and moved to another hotel. Since then, the hotel has ignored all emails from me and Expedia requesting a refund. Extremely disappointed, this place is unsanitary and unprofessional.
Stayed 6 nights in Jul 2025

4/10 Poor

Marlen

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It WAS NOT all inclusive. Only breakfast and dinner was included. So had to pay an extra $200 for all inclusive. The food was good and fresh. There was cracks everywhere in the rooms and balcony. The pictures ARE NOT up to date.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nicol

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I honestly would like my money back. The food was terrible and made me sick. Leaving me in bed all weekend. The hotel was also in horrible condition it does not deserve to be called a boutique hotel.
Stayed 12 nights in Jul 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options a little limited.... but they're good! Spacious rooms. Love the big rain head shower.
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend pictures online way old Place is poorly maintained and not very clean. If you were to stumble on the place you would think it’s abandoned not one person I came across there thought it was a good place. It looked like it was once a nice romantic spot but it is mismanaged. The staff was nice but beyond that place is a dump
Stayed 3 nights in Jul 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had a good time,how ever property needs updating..Loved our honeymoon suite...has to fix up facility
Stayed 3 nights in Jul 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed our stay at the property. It was quiet and perfect for relaxing. The staff was excellent and very friendly. I gave it 4 stars as there were a number of areas that need to be addressed. Drawbacks - There is only one restaurant and the choices where very limited. I had to complain to the chef as the same menu was served three times during our stay. I must say that he did listen and changed it up. The infinity pool is the only feature of the property. However it does need a complete makeover. The pool has many loose tiles. The beach next to the property is not safe for swimming and has a lot of seaweed, but just down the steps on the one side you can walk a short distance to a safe swimmable beach. I understand that the property is under new management and a makeover is planed.
Stayed 6 nights in Jul 2025

4/10 Poor

Bastian Enrique Chandia

Stayed 6 nights in Jul 2025

2/10 Terrible

Arnoldo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Checked out just after 1.5 days and moved to a different hotel, this hotel has really nothing to offer, don't waste your time nor money here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is small & quiet for couples looking for an intimate experience. The staff was friendly and accomodating. The food & drinks were wonderful! The room was spacious, clean & the views & sound of the ocean all day!
Stayed 7 nights in Jun 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10, cleaning staff was very kind and thorough, when we had a maintenance problem, we got situated right away, very beautiful views, amazing food and more! We definitely recommend.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kristell

Stayed 4 nights in Jun 2025

10/10 Excellent

Rogelio Ismael

Nice place
Stayed 2 nights in Jun 2025

10/10 Excellent

Asa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was small and quiet! If you are looking for a kid free get away, this is the place. The staff makes you feel like family while you’re there. I would definitely return to stay again!!
View of the honeymoon suite
Stayed 3 nights in May 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Shawnisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

James, Newberg

Liked: Cleanliness, amenities, property conditions & facilities
All in all the stay was great. Top notch food, the room was pretty clean and the staff was friendly. Thw jacuzzi tub in the room ran out of hot water by the time it was 1/4 of the way full which wasnt all that great. I think the bartenders, waiters and the staff made the stay a lot better. The location was much different than Cancun as you could not walk anywhere from the property except along the beach. It was a good mile walk from property to the main road and then 30-45min in either direction to get into town. Taxi to Playa Del Carmen ferry was 20$ ea way which was more than reasonable. Air conditioning in the room was non adjustable. It was either in or off as it controlled a the rooms which we managed fairly well as it was comfortable and maybe even a bit cold. Would we recommend the resort. Definitely. Would we stay there again. More than likely. We like to explore a lot more than we did so we will probably pick something a bit closer to town or at the very least along a bus line.
Stayed 7 nights in May 2025

6/10 Okay

Joanna

Travelled with group
Disliked: Amenities, property conditions & facilities
The property has the potential to be a really great getaway for couples. It is outdated. The faucets were leaking. Hot water is shut off at night. No food is available after 11pm. Only a vending machine.
Stayed 3 nights in May 2025