There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.
Shower cubicle needs a revamp and something to put soap, shampoo etc in
Carpet looked a bit grubby
Bed wasn't comfortable, too soft for me, guess may suit others
There is a guest lounge/dining room complete with fridge & microwave, but the lady who checked me in didn't advise me about it. A bonus if you know about it!
Location was great for what we needed.
The room we stayed in was right up on the 4th floor. Clean and tidy however bathroom could do with an update sink was broken and repaired.The room was very humid . Window opening very slight on a lock. Couldn't open further. They had a trip on the electric wiring so no lights but was seen to immediately
all good from my brief stay, parking, check all quick, friendly and easy, room clean and comfortable, fan in room plus coffee/ tea. Close to the Hoe which is lovely walk on a summer evening.
The staff we had interaction with were very friendly and helpful. Our room was upgraded at the property, not sure why. The rooms have no air conditioning which could be an issue with the weather recently and one of our towels had a stain. We had to park 2 streets over as it is very limited at the hotel.
Very average for the price. No fridge, no air con, no lift. Stains on the mattress and bedding which was not a nice discovery. On top of that was charged for items we didnât even use so had to argue our case. Will not be staying again
I rarely write reviews, but the service at this hotel was exceptional and deserves recognition. An issue with the booking - not their fault at all - was swiftly and calmly dealt with by a lovely member of staff - unfortunately I didnât get her name - but she went the extra mile to ensure that I wasnât disappointed. And I wasnât. The room was lovely, and spotlessly clean. Every other member of staff I met showed the same smiling, happy, can-do attitude. Nothing appeared to be too much trouble.
I highly recommend this hotel and really hope that I have an opportunity to stay there again in the future.