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Aparthotel

Oaks Cypress Lakes Resort

4.0 star property
4-star golf aparthotel near Cypress Lakes Golf and Country Club

Choose dates to view prices

Photo gallery for Oaks Cypress Lakes Resort

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Lobby
Lobby
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

Map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Cypress Lakes Golf and Country Club
    ‪10 min walk‬
  • Roche Estate
    ‪19 min walk‬
  • Hunter Valley Gardens

Room options

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for One Bedroom Villa (No Housekeeping Service)

2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Villa (No Housekeeping Service)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

  • 56 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Villa

2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Villa

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

  • 88 sq m
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Villa

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Villa

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 119 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Two Bedroom Villa (No Housekeeping Service)

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Villa (No Housekeeping Service)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

2 bedrooms, in-room safe, desk, laptop workspace

3 Bedroom Premier Villa

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

2 bedrooms, in-room safe, desk, laptop workspace

2 Bedroom Premier Villa (No Housekeeping)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

2 bedrooms, in-room safe, desk, laptop workspace

2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • 88 sq m
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

2 bedrooms, in-room safe, desk, laptop workspace

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 2 Bedroom Premier Villa

2 bedrooms, in-room safe, desk, laptop workspace

2 Bedroom Premier Villa

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

2 bedrooms, in-room safe, desk, laptop workspace

1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • 56 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the area

Pokolbin

In Pokolbin .Within a 15-minute walk of the aparthotel, you'll find Cypress Lakes Golf and Country Club and Brokenwood Wines. Tempus Two Winery and Roche Estate are also within 2 miles (3 km).
View more Aparthotels in PokolbinOpens in a new window

What's nearby

  • Cypress Lakes Golf and Country Club - 10 min walk - 0.9 km
  • Brokenwood Wines - 12 min walk - 1.1 km
  • Roche Estate - 19 min walk - 1.6 km
  • Hope Estate - 4 min drive - 3.1 km
  • PepperTree Wines - 5 min drive - 4.3 km

Getting around

  • Branxton Station - 17 min drive
  • Newcastle, NSW (NTL-Williamtown) - 54 min drive

Restaurants

  • ‪Leogate Estate Wines - ‬6 min drive
  • ‪Harrigan's Hunter Valley - ‬3 min drive
  • ‪Brokenwood Wines - ‬13 min walk
  • ‪Oak & Vine - ‬9 min walk
  • ‪Sabor Dessert Bar - ‬4 min drive

About this property

Oaks Cypress Lakes Resort

4-star golf aparthotel near Cypress Lakes Golf and Country Club
Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, a hot tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available.

This 4-star Pokolbin aparthotel is smoke free.

  • 117 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Oaks Cypress Lakes Resort offers 117 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property entrance

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4.3 out of 5, Excellent, 1,000 reviews
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Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Crib: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro & Ba

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 117 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organized tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 1 2025 to September 4 2025 (completion date subject to change). The following areas are affected:
  • Golf course
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 30 to 35 for children
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 986 out of 2171 reviews
Rating 8 - Good. 765 out of 2171 reviews
Rating 6 - Okay. 269 out of 2171 reviews
Rating 4 - Poor. 116 out of 2171 reviews
Rating 2 - Terrible. 35 out of 2171 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms great view great staff
Stayed 1 night in May 2025

6/10 Okay

Clare

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Comfortable stay although the rooms need a good makeover.
Stayed 2 nights in Jan 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
Booked to stay at Oaks but was put into Elysia, did not go to hunter valley for an alcohol free vegetarian retreat. Also was raining when we arrived and had to walk to our villa which was not under cover, had to drive to neighbouring resort (oaks) for non vegetarian meal options
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed here a couple years ago, still a nice place to stay and explore the hunter.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
Beautiful area! Carpet could use a little trim on the edges
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Jolene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the 3 bedrooms family apartment and loved it. We have stayed here before. There is a lovely deck to sit out on in the mornings and have breakfast. The kids love the pool, basketball court and tennis court. The location is great because you can walk to the Hunter Valley Gardens in about 20 minutes or drive in 5 minutes. Stayed there for the Easter long weekend so there was more than an hour delay for check-in but we were given a drinks voucher. Will definitely stay here again. The apartments have everything you need to prepare meals.
Stayed 3 nights in Apr 2025

4/10 Poor

Amrita

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Property has magificent views and is in good condition.
Stayed 1 night in Apr 2025

8/10 Good

Jazmin

Business traveller, Travelled with group
CHECK BEFORE YOU BOOK! We booked and received confirmation on accommodation at Oaks Cypress Lakes, only to receive an email from their sister property Elysia Wellness 5 days before the trip advising they were excited for our stay. The room type we selected was NOT at Oaks but at the Elysia Resort - but this was not identified in any initial booking or accom confirmations. Both properties were nice but just be aware as they're two very different places.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fleur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly peaceful and serene
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon, Chatswood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property away from it all yet just a close drive to golf dining and vineyards
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness

Good stay for family but cleanliness could improve

Overall, the Resort was a nice place to stay as a family at a convenient location. However, the cleanliness of our villa (Two Bedroom Premier Villa) was disappointing. The downstairs area (kitchen, dining & living) had a strong mouldy odour, and for a few hours in the evening it smelled like sewage. The couch was dirty and had visible large stains.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facilities within the resort make dinning and family activities much easier.
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, amenities
Could play golf at the property.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort

family overnight

The location and property was good. The comfort score was low due to poor beds. Apartment 533 required single new mattresses in 2nd bedroom. Broken single mattress contributed poor sleep and back pain morning. The poor quality beds doesn't justify the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Anna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Front reception very good and considerate
Stayed 3 nights in Mar 2025

10/10 Excellent

Cathy

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very comfortable unit, friendly staff, accessibility good, nice outlook (kangaroos a bonus)
Stayed 7 nights in Mar 2025

8/10 Good

Robert W, Nanaimo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
What we expected
Stayed 1 night in Mar 2025

8/10 Good

Lachlan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The room type I booked meant I stayed at the Elysia Wellness retreat and both properties are in the same resort and just awesome. Had the best time and ended up booking another night. Rachel on reception was just amazing - so helpful and really friendly and relatable.
Stayed 1 night in Feb 2025

8/10 Good

Christopher, Fort Myers

Travelled with family
Liked: Cleanliness, property conditions & facilities
The stay was very safe and comfortable. You are surrounded by wildlife on the whole property and we even got to see a family of kangaroos! however, the breakfast was a bit disappointing.
Stayed 1 night in Mar 2025