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Marsenses Puerto Pollensa Hotel and Spa

4.0 star property
4-star adults-only aparthotel near Pollensa Port

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Photo gallery for Marsenses Puerto Pollensa Hotel and Spa

Indoor pool, 2 outdoor pools
2 bars/lounges, poolside bar
Terrace/patio
1 bedroom, minibar, in-room safe, blackout drapes
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

View in a map
Ctra. Formentor, 73, Pollença, Balearic Islands, 07470
  • Place, Pollensa Port
    ‪6 min walk‬
  • Place, Playa del Port de Pollença
    ‪10 min walk‬
  • Place, Formentor Beach
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony, Pool View

Terrace/patio

Suite, 1 Bedroom, Balcony, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Terrace/patio

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Balcony

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Studio Suite, Balcony, Pool View

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About the area

Puerto de Pollensa

Seaside stay .Your stay at this Pollença aparthotel places you within a 10-minute walk of Pollensa Port and Playa d'Albercuix. Boquer Valley and Playa del Port de Pollença are also within half a mile (1 km).
View more Aparthotels in Puerto de PollensaOpens in a new window

What's nearby

  • Pollensa Port - 6 min walk - 0.6 km
  • Playa del Port de Pollença - 10 min walk - 0.9 km
  • Formentor Beach - 9 min drive - 7.0 km
  • Alcúdia Port - 15 min drive - 13.6 km
  • Alcúdia Beach - 15 min drive - 13.6 km

Getting around

  • Muro Station - 25 min drive
  • Palma de Mallorca Airport (PMI) - 64 min drive

Restaurants

  • ‪Holibikes - ‬2 min walk
  • ‪Cappuccino - ‬4 min walk
  • ‪Idilico - ‬5 min walk
  • ‪Corb Mari - ‬1 min walk
  • ‪Dakota - ‬5 min walk

About this property

Marsenses Puerto Pollensa Hotel and Spa

4-star adults-only aparthotel near Pollensa Port
Marsenses Puerto Pollensa Hotel and Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A fitness center, spa services, and a terrace are also featured at the eco-certified Marsenses Puerto Pollensa Hotel and Spa.

This 4-star Pollença aparthotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1984
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • No smoking on site
  • Bar by the pool
  • Dining venue
Marsenses Puerto Pollensa Hotel and Spa offers 116 accommodations with minibars and espresso makers. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Car rental

Food and drink

  • Electric kettle
  • Espresso maker
  • Microwave

Dining

  • Buffet breakfast available for a fee: EUR 9 to 13 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smooth flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Newspapers in lobby (surcharge)
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the Strip

Things to do

  • Bicycle rentals
  • Gym
  • Volleyball
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 116 units
  • 3 floors
  • 4 buildings
  • Bicycle rentals
  • Built in 1984
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 to 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

Property Registration Number A-1761

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Mar Senses Puerto Pollensa Adults Apartment
Apartamentos Oro Playa Apartment
Apartamentos Oro Playa Apartment Pollensa
Apartamentos Oro Playa Pollensa
Apartamentos Playa
Apartamentos Mar Senses Puerto Pollensa Apartment
Apartamentos Mar Senses Puerto Apartment
Apartamentos Mar Senses Puerto Pollensa
Apartamentos Mar Senses Puerto
Mar Senses Puerto Adults Apartment
Mar Senses Puerto Pollensa Adults
Mar Senses Puerto Adults
Apartamentos Mar Senses Puerto Pollensa Adults Only
Marsenses Puerto Pollensa &
Mar Senses Puerto Pollensa Adults Only
MarSenses Puerto Pollensa Spa Adults Only
MarSenses Puerto Pollensa Hotel & Spa - Adults Only Pollensa
MarSenses Puerto Pollensa Hotel & Spa - Adults Only Aparthotel

Marsenses Puerto Pollensa Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 179 reviews
Rating 8 - Good. 53 out of 179 reviews
Rating 6 - Okay. 15 out of 179 reviews
Rating 4 - Poor. 1 out of 179 reviews
Rating 2 - Terrible. 1 out of 179 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff, always willing to help. Good selection of food at breakfast and drinks in the evening, plus some live entertainment! Hotel is one black back from the beech in a quiet area. Only a 5 minute walk from the main square so ideally placed. It was our second visit but won't be our last. Would recommend if you want a relaxing stay in Pollenca.
Stayed 5 nights in Oct 2024

10/10 Excellent

Carl

Stayed 4 nights in Jun 2024

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, room comfort
Beautiful property! Room was spacious and very clean. Pool area was amazing, enough chairs and umbrellas for everyone. Front desk staff was very helpful. My only suggestion would be to start breakfast earlier as although the buffet was ready beforehand, they were very strict about the 8am start (in my experience most hotel breakfasts start by 7am), which made it challenging to have time to eat before earlier morning activities or having to leave to drive to the airport. The food at the breakfast and supper buffet was delicious, lots of variety, lots of fresh fruit and vegetables.
Stayed 3 nights in May 2024

10/10 Excellent

dianne

Liked: Room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, quality accomadation
Stayed 6 nights in Sep 2023

8/10 Good

Philip, Cuddington

Liked: Cleanliness
Helpful staff with a good commend of English No pillow choice, just foam rubber bolsters and very small bathrooms with undecorated ceilings. Restricted pool hours.
Stayed 7 nights in Sep 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Alistair John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been there three times now and every time it’s been fantastic. The staff are legends! The hotel is in a perfect location for the beach and the Pine Walk. Shops are close and plenty to choose from as are restaurants but the food at MarSenses is varied and plentiful. Try some Mallorcian wine whilst you’re they? Once again the staff couldn’t be more friendly and happy to see you
Stayed 7 nights in Jul 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well recommended for a quiet break even though hotel full. Reception staff excellent and always willing to help, good food options and location is perfect.
Stayed 7 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2022

10/10 Excellent

R E

Travelled with family
Liked: Cleanliness, room comfort

Great spot

Lovely place with super friendly staff. Very relaxing break
Stayed 4 nights in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nothing I didn't like
Stayed 7 nights in May 2022

10/10 Excellent

Ian

Liked: Cleanliness, room comfort

Corona? What Corona

Amazing food every day. Good value for all paid for drinks
Stayed 7 nights in Jul 2021

2/10 Terrible

Alastair

Stayed 4 nights in May 2020

10/10 Excellent

Flint

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one of the nicest I've ever stayed in. Very close to the the beach, restaurants, shops, public transport etc. The buffet style food was varied and excellent, the staff all helpful and friendly. We went in October and there was still entertainment in the form of singer's or musicians 2/3 times a week. We were given an upgrade to a room with a pool view, lounge and balcony. Definitely worth asking for a pool view. Can't wait to go back again.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOO MANY SUN BEDS AROUND THE POOL. could have been spaced better
Stayed 5 nights in Sep 2019

8/10 Good

Kingsley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Restaurant was great & so were the staff, reception staff not so great, checking in left a lot to be desired, we were told on checking in at teatime we had a room in one area, then after returning back to the hotel later on in the evening we were shown a not so good room nowhere near we were told it was going to be. We also didn’t like the fact we had to struggle in the bad wet weather that night to get our suitcases up 2 flights of stairs. But on receiving a room change we did receive some help moving a 2nd time.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Didn't like the entertainment. It's was poor and not on every evening
Stayed 7 nights in Aug 2019

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great position It was very clean & the rooms were spacious but you need to upgrade to a pool facing room The hotel staff were excellent & extremely helpful I’m not usually a fan of buffet food but there was a great selection here & in addition they offered an a la carte option on alternate days at no extra charge The only downside was the pool area where the sun beds, although very comfortable were just too cramped & close together I would highly recommend this hotel
Stayed 7 nights in Aug 2019