Ratings based on 177 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 1, 2023 on Hotels
by A traveller
Posted Sep. 20, 2023 on Hotels
by A traveller
Posted Sep. 13, 2023 on Hotels
Comment from Hotel Management
Sep. 20, 2023 by Julián Pacios Martínez - Departamento de Recepción, Hotel Management
Estimado David,Nos enorgullece enormemente que nos valore con la máxima nota posible. Esperamos poder volver a recibirle muy pronto y le agradecemos enormente el que ya nos haya elegido para su estancia en la ciudad.Reciba un gran saludo.
by A traveller
Very good
Posted Sep. 5, 2023 on HotelsComment from Hotel Management
Sep. 13, 2023 by Julián Pacios Martínez - Quality department, Hotel Management
Dear Saurabh,Thank you very much for choosing the Temple Ponferrada Hotel for your visit.We are very happy that your stay was outstanding.We hope to welcome you again very soon.Receive a big greeting from the entire Temple team,
by A traveller
Posted Sep. 4, 2023 on Hotels
Comment from Hotel Management
Sep. 13, 2023 by Julián Pacios Martínez - Departamento de Calidad, Hotel Management
Gracias por compartir la valoración sobre su estancia. Nos alegra que nos haya escogido y que esta haya sido buena.Nos mantenemos abiertos a escucharle para mejorar nuestro servicio.Reciba un cordial saludo.
by A traveller
Posted Aug. 31, 2023 on Hotels
Comment from Hotel Management
Sep. 5, 2023 by Julián Pacios Martínez - Departamento de Calidad, Hotel Management
Estimada Laara,Muchas gracias por elegirnos y por detenerse en escribir esta valoración. Aunque vemos que se ha ido satisfecha y ha disfrutado de su estancia, nos hubiera gustado conocer en que hemos podido fallar para poder seguir mejorando.Esperamos poder volver a recibirla, reciba un gran saludo.
by A traveller
Posted Aug. 9, 2023 on Expedia
Good area to stay
Comment from Hotel Management
Aug. 22, 2023 by Julián Pacios Martínez - Quality Department, Hotel Management
Dear Kenneth,Thank you very much for choosing us for your stay in Ponferrada. We are pleased to know that your stay was good and recommend other visitors to stay with us.We hope to be able to receive you again very soon.All the best,
by A traveller
Posted Jul. 16, 2023 on Hotels
Comment from Hotel Management
Jul. 26, 2023 by Julián Pacios Martínez - Departamento de Calidad, Hotel Management
Gracias Pedro por su maxima puntuacion!Esperamos recibir de nuevo a toda su familia muy pronto en nuestro hotel.Feliz verano y un gran saludo para todos.
by A traveller
Posted Jul. 9, 2023 on Hotels
Comment from Hotel Management
Jul. 12, 2023 by Julián Pacios Martínez - Quality Department, Hotel Management
Dear Christopher,Thank you for your assessment and comment, we are pleased to know that you enjoyed your stay. We hope to see him again if he returns to Ponferrada. Kind regards,
by A traveller
Posted Jul. 4, 2023 on Hotels
Comment from Hotel Management
Jul. 8, 2023 by Julián Pacios Martínez - Departamento de Calidad, Hotel Management
Estimada María,Muchas gracias por su comentario, nos encanta saber que su estancia ha sido de 10.Reciba un cordial saludo