Ratings based on 177 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 1, 2023 on Hotels
1 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 20, 2023 on Hotels
5 out of 5
by A traveller

Posted Sep. 13, 2023 on Hotels
Comment from Hotel Management
Sep. 20, 2023 by Julián Pacios Martínez - Departamento de Recepción, Hotel Management
Estimado David,Nos enorgullece enormemente que nos valore con la máxima nota posible. Esperamos poder volver a recibirle muy pronto y le agradecemos enormente el que ya nos haya elegido para su estancia en la ciudad.Reciba un gran saludo.
5 out of 5
by A traveller

Very good

Posted Sep. 5, 2023 on Hotels
Comment from Hotel Management
Sep. 13, 2023 by Julián Pacios Martínez - Quality department, Hotel Management
Dear Saurabh,Thank you very much for choosing the Temple Ponferrada Hotel for your visit.We are very happy that your stay was outstanding.We hope to welcome you again very soon.Receive a big greeting from the entire Temple team,
3 out of 5
by A traveller

Posted Sep. 4, 2023 on Hotels
Comment from Hotel Management
Sep. 13, 2023 by Julián Pacios Martínez - Departamento de Calidad, Hotel Management
Gracias por compartir la valoración sobre su estancia. Nos alegra que nos haya escogido y que esta haya sido buena.Nos mantenemos abiertos a escucharle para mejorar nuestro servicio.Reciba un cordial saludo.
3 out of 5
by A traveller

Posted Aug. 31, 2023 on Hotels
Comment from Hotel Management
Sep. 5, 2023 by Julián Pacios Martínez - Departamento de Calidad, Hotel Management
Estimada Laara,Muchas gracias por elegirnos y por detenerse en escribir esta valoración. Aunque vemos que se ha ido satisfecha y ha disfrutado de su estancia, nos hubiera gustado conocer en que hemos podido fallar para poder seguir mejorando.Esperamos poder volver a recibirla, reciba un gran saludo.
5 out of 5
by A traveller

Posted Aug. 9, 2023 on Expedia
Good area to stay
Comment from Hotel Management
Aug. 22, 2023 by Julián Pacios Martínez - Quality Department, Hotel Management
Dear Kenneth,Thank you very much for choosing us for your stay in Ponferrada. We are pleased to know that your stay was good and recommend other visitors to stay with us.We hope to be able to receive you again very soon.All the best,
5 out of 5
by A traveller

Posted Jul. 16, 2023 on Hotels
Comment from Hotel Management
Jul. 26, 2023 by Julián Pacios Martínez - Departamento de Calidad, Hotel Management
Gracias Pedro por su maxima puntuacion!Esperamos recibir de nuevo a toda su familia muy pronto en nuestro hotel.Feliz verano y un gran saludo para todos.
5 out of 5
by A traveller

Posted Jul. 9, 2023 on Hotels
Comment from Hotel Management
Jul. 12, 2023 by Julián Pacios Martínez - Quality Department, Hotel Management
Dear Christopher,Thank you for your assessment and comment, we are pleased to know that you enjoyed your stay. We hope to see him again if he returns to Ponferrada. Kind regards,
5 out of 5
by A traveller

Posted Jul. 4, 2023 on Hotels
Comment from Hotel Management
Jul. 8, 2023 by Julián Pacios Martínez - Departamento de Calidad, Hotel Management
Estimada María,Muchas gracias por su comentario, nos encanta saber que su estancia ha sido de 10.Reciba un cordial saludo