First off all didnât stay there because NEVER ANYONE EVER ANSWER PHONE CALL OR EMAILS.so cancelled few weeks ago absolutely disgusted that NO CORRESPONDENCE AT ALL.donât know if itâs closed down
Not a great stay, the family room I booked on line was meant to be 3 beds but only had 2 when we arrived, no other rooms were available so had to book another room elsewhere
The room was clean, the bed was ok and the ensuite was clean. There were some issues with the shower but we managed.
The really bad part was the noise, the room has some old windows that don't close properly and you can easily hear everything from outside. There was a homless camp across the street.
The location is very good and the breakfast was good as well.
Room in need of decorating. On suite very nice.
Could have done with a fitted bottom sheet to make the bed more comfortable.
Breakfast was good but did not probably catered for a gluten free which I had requested. First morning had to wait ages for breakfast being served.
Points faibles : Service et personnel, confort de la chambre
Disappointing as usually a great place
Room felt worn down. Blinds warped and broken, curtains didnât fully cover the windows. Single glazing onto the high street, so you get woken up by the street cleaning truck at 5:30am. Plug in sink didnât work. Breakfast didnât start until 8:30, so wasnât really possible to eat before a 9am business meeting. Water cut out last day, and there was no one around when I went down at 7:30am to see what was going on, so didnât get to have a shower.
Used to enjoy staying here, but itâs changed.
A lovely weekend in Dorset visiting Christchurch, Bournemouth, Corfe Castle and then Durdle Door and stayed at this friendly guesthouse which provided a filling breakfast well cooked.
False advertising. There is no longer a cafe. The place has sold but not changed hands yet. This basically means there is never anyone to help if you run into trouble. My window was held open by a tin bucket (there was no lock on the window) The day before check in you get an email giving you a code to get into the building. There are envelopes on the counter for the rooms that are booked they each have a code to get into the individual rooms. Anyone could look at all of the codes in each envelope. For this and other reasons I did not feel safe here. The walls are paper thin and the person above me was running water until 2 in the morning. It sounded like the whole bathroom was going to cave in. The owner is in Switzerland and didnât even have the courtesy of returning my emails. Completely overpriced for what you get. I would not stay here again.
The room was well designed, clean and comfortable, but a little small. Breakfast was tasty and freshly cooked, with very pleasant service. There are no staff present at the property from 6pm to 7am, which was fine for me, but is worth noting. Location very convenient for the old town and quay areas.
Great hosts and ideal location for town centre, no parking onsite but secure multi storey is close by and was ÂŁ6 overnight. Room would be lovely if more could be done to reduce external light and noise it would be fab!
Fantastic location for shopping , the quay with its fantastic new gin bar tin of sardines and a short walk to the greyhound stadium, the reason why we were in poole. The rooms are clean and equipped with tv and wifi. The only access is via a fsiy narrow and steep staircase but its manageable for most including me. Its worth the effort for the location . As it is also a shop , access is via a keypad lock on the main and room door which works well and allows you to come and go as you please. The proprietors and micheal who works both front of shop and housekeeping are all helpful and informative. There are plenty of places to eat in the local and the cafe will provide a lovely breakfast thst you pre order the day before. Rooms 1 and 3 are to the back of the property 2 and 4 to the front so 1 & 3 are marginally quieter given the cafe is on the main thoroughfare but as we were out till late this didnt matter to us. . We liked it so much last year we came back this year and despite the stairs hope to do so again next year.
A good place in a great location. Only problem was inadequate curtains when the security light of a shop across the pedestrian area outside was on. Service and food was excellent and wonderfully clean.
Good location and near train station, easy to walk to and from this hotel. The hotel is clean and quiet. The room and facilities are in good condition. Staff are friendly and helpful. The breakfast is good.