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Sure Hotel by Best Western Rhoen Garden

3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Rhoen Garden

Lobby
Exterior
Food and drink
Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Kohlstöcken 4, Poppenhausen, HE, 36163
  • Place, Hessian Rhön Nature Park
    ‪1 min walk‬
  • Place, Guckaisee
    ‪12 min walk‬
  • Place, Wasserkuppe
    ‪19 min drive‬

Room options

View all photos for Economy Room, 1 Twin Bed

Economy Room, 1 Single Bed

Economy Room, 1 Twin Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Balcony

Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Twin Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Economy Single Bed Room

  • Sleeps 1
  • Free WiFi

Superior Room with 2 Single Beds and Balcony

  • Sleeps 2
  • Free WiFi

1 Queen Bed, Comfort Room, Twin Beds On Request

  • Sleeps 2
  • Free WiFi

About the area

Poppenhausen

In Poppenhausen .Within half a mile (1 km) of this hotel, you'll find Hessian Rhön Nature Park and Guckaisee. Wasserkuppe and Sommerrodelbahn Wasserkuppe are also within 3 miles (5 km).

What's nearby

  • Hessian Rhön Nature Park - 1 min walk - 0.0 km
  • Guckaisee - 12 min walk - 1.1 km
  • Wasserkuppe - 19 min drive - 8.0 km
  • Kreuzberg Monastery - 25 min drive - 24.3 km
  • Fulda Cathedral - 32 min drive - 30.5 km

Getting around

  • Gersfeld (Rhön) Station - 9 min drive
  • Frankfurt Airport (FRA) - 88 min drive

Restaurants

  • ‪Hotel Krone Post Mally - ‬5 min drive
  • ‪Hähnchen Paula - ‬7 min drive
  • ‪Gasthof "Zur Krone - ‬14 min drive
  • ‪Lothar Mai Haus - ‬13 min drive
  • ‪Gaststätte Weikardshof - ‬10 min drive

About this property

Sure Hotel by Best Western Rhoen Garden

3-star guestrooms with free WiFi
Sure Hotel by Best Western Rhoen Garden offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and an arcade/game room are also featured at Sure Hotel by Best Western Rhoen Garden. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Poppenhausen hotel.

  • 1 building
  • 54 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Rhoen Garden offers 54 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Poppenhausen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Exterior
Landgasthof zum Stern
Poppenhausen
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 41 reviews
The price is CA $174
CA $189 total
includes taxes & fees
Jun 24 - Jun 25
Landgasthof zum Stern

Property amenities

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 5 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 11.00 for children
  • Self parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number HRB99409B

We should mention

  • Pool access available from 7 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Hotel Rhoen Garden Poppenhausen
Hotel Rhoen Garden Poppenhausen
Rhoen Garden
Rhoen Garden Poppenhausen
Hotel Rhön Garden Poppenhausen
Best Western Rhoen Garden Poppenhausen
Rhön Garden Poppenhausen
Rhön Garden
Best Western Rhoen Garden
Sure By Rhoen Poppenhausen
Best Western Hotel Rhoen Garden
Sure Hotel by Best Western Rhoen Garden Hotel
Sure Hotel by Best Western Rhoen Garden Poppenhausen
Sure Hotel by Best Western Rhoen Garden Hotel Poppenhausen

Frequently asked questions

How close is Sure Hotel by Best Western Rhoen Garden to the airport?

Sure Hotel by Best Western Rhoen Garden is 78.5 mi (88-min drive) away from the Frankfurt Airport (FRA) airport, the closest popular airport to the property.

How much does it cost to stay at Sure Hotel by Best Western Rhoen Garden?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Rhoen Garden on Jul 7, 2026 start from CA $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sure Hotel by Best Western Rhoen Garden have an airport shuttle?

Airport shuttle services are not available at Sure Hotel by Best Western Rhoen Garden.

Does Sure Hotel by Best Western Rhoen Garden offer free breakfast?

Free breakfast isn’t provided at Sure Hotel by Best Western Rhoen Garden, but buffet breakfast is offered for a fee of EUR 18.00 for adults and EUR 11.00 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Sure Hotel by Best Western Rhoen Garden?

No, there is no casino at this hotel.

What time is check-in at Sure Hotel by Best Western Rhoen Garden?

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM.

Is there free parking at Sure Hotel by Best Western Rhoen Garden?

Free parking is not available at this hotel. Self parking is available for EUR 5 per day.

Does Sure Hotel by Best Western Rhoen Garden have a pool?

Sure Hotel by Best Western Rhoen Garden features an indoor pool. Guests can enjoy pool access from 7 AM to 8:30 PM.

Does Sure Hotel by Best Western Rhoen Garden have a restaurant?

Sure Hotel by Best Western Rhoen Garden is home to Bergstube, which features international cuisine.

Does Sure Hotel by Best Western Rhoen Garden have a spa?

This hotel has a spa, which features sports massages, body wraps, and facials.

How close is Sure Hotel by Best Western Rhoen Garden to downtown Poppenhausen?

Sure Hotel by Best Western Rhoen Garden is 1.9 mi away from Poppenhausen.

Sure Hotel by Best Western Rhoen Garden Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 147 reviews
Rating 8 - Good. 61 out of 147 reviews
Rating 6 - Okay. 21 out of 147 reviews
Rating 4 - Poor. 4 out of 147 reviews
Rating 2 - Terrible. 1 out of 147 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel,
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very familyfriendly. Also amazing rooms and such a beautiful view. Extra plus for the klosterbier from Kreuzberg (we came to visit Kloster Kreuzberg) that was available in the bar.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop and nice food

Very nice hotel in the middle of nowhere. The food was surprisingly great and the staff were really nice. Very quiet place, but just what we needed
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Super Spa Area
Stayed 3 nights in Nov 2024
Verified

8/10 Good

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a quiet scenic area. Facilities are great plus dining is very personable. Deducted a star due to a front desk member who was rude to me during check in(plus couldn’t locate our reservation the supervisor stepped in and took care of us). Also,our door lock needed repair (the maintenance guy there was top notch and saved the day by fixing our door). Aside from our check in woes this is a very nice place to stay and will probably stay here again.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Helai

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel just for one night sleep passing through the city. From the moment you walk into this hotel you feel like home. It’s cozy and home like. Comfy bed, spacious rooms and not to mention the view from our balcony. The front desk Hallala (sorry if I have misspelled the name) was so pleasant, respectful and she took care of our big family and checked us out with so much love and attention. I am so sad we didn’t have time to spend couple of nights in this hotel but for sure will be back. Also shout out to bartender/waiter at the restaurant. He was so kind. Thank you for such a nice experience.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andreas

Liked: Staff & service, property conditions & facilities
Super Pool und Sauna, sowie die Landschaft
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Ruhige und schöne Lage, sehr saubere Zimmer und das Bad. Ein netter und freundlicher Rezeptionist hat uns empfangen. Im Hotel haben wir nur eine Nacht ohne Frühstück verbracht, deswegen können wir da nicht viel sagen. Der Wellnessbereich selbst ist etwas veraltet, obwohl uns die Sauna an sich gefallen hat. Aber alles in allem war für diesen Preis völlig in Ordnung. Danke!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Kjempe fint og rolig hotell. Veldig serviceinnstilt ansatte. Veldig fint med basseng. Vi kommer til å reise dit igjen. Flinke de som rengjører,alltid hyggelige.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities
Det beste hotell i Fulda. Har vært på flere i Fulda sentrum,men kan ikke måles med dette hotellet,dette fortjener mer enn 5 stjerner.Og veldig bra pris,renhold service.Alt i alt perfekt. 👍👍👍👍
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Bernd

Gute Lage, jedoch nur durchschnittliches 3 Sterne Niveau. Hotel doch schon älter und in die Jahre gekommen, großflächig renovierungsbedürftig. Bad war jedoch neu. Betten gut, Bezüge an den Sitzmöbel und Verdunkelungsvorhänge teils zerschlissen. Frühstück nur nötigsten Standard. Kalte Räumlichkeiten, Internet schlechter Empfang
Stayed 1 night in Nov 2025
Verified

8/10 Good

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel im Naturpark Rhön. Ideal als Ausgangslage für Wanderungen. Sehr schöne Zimmer, sauber mit Schwimmhalle und verschiedenen Saunen. Gerne wieder
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut zum Erholen und Wandern. Personal ist sehr freundlich und hilfsbereit.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Rikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt hotel

Vi skulle kun overnatte en dag, da vi var på vej til Østrig, og kom først meget sent pga. vejarbejde ved Hamborg og dårligt vejr gennem DK og nord Tyskland. Receptionen var lukket, men vi fik oplyst en kode til en nøgleboks, let og nemt! Der var danskvand på værelset, skønt når man kommer så sent. Dagen efter fik vi dejlig morgenmad og en dukkert i deres opvarmede pool..Skønt at køre videre på! Alt i alt et godt sted til billig penge. Anbefaler klart:-)
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Morten

Ok men ikke mere

Vi købte med morgenmad til 150 pr person i alt 600. Det er ikke pengene værd. Hotellet er hyggeligt men bærer også præg af slitage. Støjende herrer i swimmingpoolen.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nikolai

Fantastik!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Manfred

Disliked: Property conditions & facilities, room comfort
Das Hotel hatte seine Besten Zeiten in den späten 80ern / frühen 90ern und seither wurde da auch nicht mehr allzuviel gemacht. Alles sauber, aber sehr sehr altbacken und an vielen Stellen nicht zeitgemäß: Neben dem Bett gibt es keine Steckdose
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben dieses Hotel sehr spontan auf einer Durchreise gebucht. Alles rief reibungslos, das Personal war sehr nett und die Zimmer sauber und gut. Wir waren Abends im hauseigenen Restaurant essen und auch hier war die Bedienung sehr nett und das Essen ausgezeichnet. Wir hatten ein Zimmer Richtung Parkplatz und das war sehr ruhig, kann mir aber auch vorstellen, das Zimmer Richtung Straße ruhig sind, da hier nicht so viel Verkehr war. Können daher auch nicht viel zur Umgebung der Unterkunft sagen, außer das es in einer landschaftlich schönen Gegend liegt. Wir würden aber jederzeit wiederkommen.
Stayed 1 night in May 2025
Verified

6/10 Okay

Alexandra

Liked: Cleanliness
Disliked: Property conditions & facilities
Housekeeping kam während des gesamten Aufenthalts nicht. Essen abends qualitativ unterirdisch, Frühstück nichts besonderes, aber ok. Hotel benötigt dringend eine Renovierung, so stimmt Preis-/Leistungsverhältnis nicht. Personal nett und bemüht am FO und im Service.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Nettes Hotel! Nettes Personal. Für den Preis völlig in Ordnung
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alaattin

Liked: Cleanliness, staff & service, room comfort

Sehr nettes Personal

Personal war sehr nett und freundlich, die Zimmer sind nur etwas in die Jahre gekommen. Bad war hingegen schon renoviert und modernisiert
Stayed 1 night in Dec 2024
Verified

8/10 Good

Erwin Callaert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer goed

Kamer was OK, groot genoeg, goed bed, balkon met mooi uitzicht, waterverwarmer met koffie&thee, pas gerenoveerde badkamer, geen stopcontacten naast het bed wat lastig is. Zeer lekker en uitgebreid ontbijt
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:-)
Stayed 1 night in Aug 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Ein schöner Aufenthalt. Das Hotel ist in die Jahre gekommen. Es ist gepflegt.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Övernattning

Rummet hade ett nyrenoverat badrum som var väldigt fint. Rummet var omodernt men fräsch och rent. Det tillkom parkeringsavgift på 5 euro vilket tycktes menlöst och obefogat då hotellet ligger mitt ute i naturen. Hotellet saknar uteplats att sitta och njuta av solen i. Utomhusmiljön är något ovårdad och har mer att önska. Frukosten ingick inte utan tillkom för 18 euro. Den var väldigt fräsch och hade de mesta man kan önska sig. Mycket gott.
Stayed 1 night in Jul 2024