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Hotel AquaCity Mountain View

4.0 star property
Family-friendly ski hotel with 3 outdoor pools

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Photo gallery for Hotel AquaCity Mountain View

Waterslide
Sauna, hot tub, steam room, hot springs, body treatments
Reception
Steam room
Deluxe Apartment

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Hot tub
  • Pet-friendly
  • Spa

Explore the area

View in a map
Sportová 1397/1, Poprad, 05801
  • Place, AquaCity Poprad
    ‪1 min walk‬
  • Place, Poprad Ice Stadium
    ‪2 min walk‬
  • Place, Tatra Gallery
    ‪11 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Apartment

  • 60 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Poprad

Winter getaway.Steps from the hotel, you'll find Poprad Ice Stadium and AquaCity Poprad. St. Egidius Church and Tatra Gallery are also within 2 miles (3 km).

What's nearby

  • AquaCity Poprad - 1 min walk - 0.1 km
  • Poprad Ice Stadium - 2 min walk - 0.2 km
  • St. Egidius Church - 10 min walk - 0.8 km
  • Tatra Gallery - 11 min walk - 1.0 km
  • Podtatranske Museum - 14 min walk - 1.2 km

Getting around

  • Poprad Tatry Station - 15 min walk
  • Kosice (KSC-Barca) - 74 min drive

Restaurants

  • ‪Popradská Plzeňka - ‬9 min walk
  • ‪Cafe Razy - ‬10 min walk
  • ‪Dobré Časy - ‬9 min walk
  • ‪Beňovský Bistro&Market - ‬13 min walk
  • ‪Pizzeria La Primavera - ‬9 min walk

About this property

Hotel AquaCity Mountain View

Family-friendly ski hotel with 3 outdoor pools
Enjoy a treatment at the full-service spa and a relaxing soak in the hot tub after a day on the slopes. This ski hotel also offers 4 indoor and 3 outdoor swimming pools. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Hotel AquaCity Mountain View helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. Public spaces have free WiFi. This ski hotel also offers a children's pool, a complimentary children's club, and outdoor tennis courts. Self parking is free.

This 4-star Poprad hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel AquaCity Mountain View offers 41 accommodations with minibars and safes. Rooms open to balconies. 120-cm LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Fire and Water has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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  • Free WiFi
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4.3 out of 5, Excellent, 69 reviews
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Property amenities

Family friendly

  • 3 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 4 indoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 120-cm smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per vehicle (one way)
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Mountain View Hotel Poprad
Mountain View Poprad
Hotel AquaCity Mountain View Poprad
AquaCity Mountain View Poprad
AquaCity Mountain View
Aquacity Mountain View Poprad
Hotel AquaCity Mountain View Hotel
Hotel AquaCity Mountain View Poprad
Hotel AquaCity Mountain View Hotel Poprad

Reviews

Hotel AquaCity Mountain View Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 21 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

10/10 Excellent

Kfir

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice place to be, the park is great after a day full of attraction. Air condition did not work well, so it was hot in the room. Dinner is nice, I think it is better to go to a restaurant.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

8/10 Good

Cynthia D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Jozefína

Stayed 3 nights in Dec 2022

6/10 Okay

Cynthia D

Disliked: Staff & service

1st visit to hotel - could be better

It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room. Thank goodness there was an oscillating fan in room. Bartender at cocktail longue on 1st floor was great. Lavender cocktail was very nice. You need to build a walkway from parking area so people can safely walk to hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Half-board hotel with heated pools

Hotel with indoor and outdoor heated pools features a 38-degree outdoor pool that will keep you entertained. Very good breakfast and good dinner
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

very nice hotel. The room has a smell of cigarettes but beside that everything was ok.
Stayed 1 night in Sep 2021

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Many thanks.

Great staff, location, and service.
Stayed 3 nights in Sep 2021

10/10 Excellent

Arsen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks, good hotel
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Fung Yee

Liked: Cleanliness, staff & service
No air conditioners Very hot
Stayed 1 night in Jul 2019

10/10 Excellent

barak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastik

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Just Ok/Not Worth It

It's a spa hotel that could learn a lot by visiting other spa hotels around the world. They charge you for an early check-in 20euros, which is steep, especially when the place is huge, and was obvious that they weren't at capacity. As far as I could tell, you have to book the dinner and breakfast with the room, and both are not good. Imagine you are eating airplane food and that's what you have. If you can avoid it make sure you do.They didn't provide water at the dinner or in the room (only for a fee), which is very strange for a "spa" hotel. They charge for any little thing "extra" you get. For example, they charge for fresh juice at breakfast. They have a security tag on a very worn robe, which is extremely tacky. They make you purchase slippers, but because the spa floor was so wet I almost fell many times. They don't give you an intro to the spa areas and it was confusing. We finally found the "fire & water area", which is the only area worth going to unless you have a loud family or you want to watch tv or listen to bad music. It's more like a family waterpark than a spa. Fire & Water area does have a lot of different saunas, and an ice room, so that was the best part of our stay. The bed was comfortable, but there was a super loud noise in the hall at around 3:30 am that woke us. The wifi doesn't work well. The receptionists are friendly. The spa doesn't open until 10am and guess what check-out is also at 10am. Unless you want to pay an extra 20euro again.
Stayed 1 night in Mar 2019

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We like it

The room was exelant, new and well decorate. The service was very good. What we dislike is the fact that you have to walk a lot to the pools and to eat.
Stayed 3 nights in Feb 2019

8/10 Good

Milan

Food, spa, all was perfect. Dont be confused with the Season hotel which is 3star only, thus rooms are smaller and not so nice and comfortable. Slippers are not provided!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sleepover at a waterpark

this hotel was amazing. you get fill access to an amazing waterpark with the room! and free breakfast and dinner! couldn’t ask for anything more!!!
Stayed 1 night in Jun 2018

8/10 Good

yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Spa

Amazing spa facility and views. The breakfast buffet was very good but there were almost no vegetarian cooked food options at dinner. This was a bit of a disappointment as they had more veggie options there on my previous stay.
Stayed 2 nights in Sep 2017

10/10 Excellent

Louis Philippe, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A huge complex with family feeling.Awesome place!

The Hotel is located in a gorgeous picturesque area surrounded by beautiful mountains,clean air and outstanding thermal facilities,massage,beautiful large pools,great restaurant,coffee and liquors and beer bar. Staff are courteous very helpful with good English skills. The pools are awesome,clean warm and fresh thermal water. Sky areas are visible from my room balcony not far away.Also the view of the Tatras are breathtaking. The breakfast facility is worth of special mention with long tables piled up high with excellent quality pastries,cakes,cereals,nuts,fresh fruits,breads,juices,syrups and delicious preserves possibly all homemade. The hot items are served freshly made by a chef on a hot grill and you can enjoy eggs any style,omelets, small delicious thin airy pancakes similar to palachinka,many sausages,cold cuts,bacon,yogurts,fresh fruits and almost anything you can think of. It is hard to imagine you wouldn't find something delicious here! Check out was super fast even in rush hour and I must thank Ms. Lili at checkout counter for helping me with my taxi to Kosice Airport.Great young lady very helpful kind and patient with someone that didn't speak the Slovak language.THANKS!! I most definitely visit again this hotel for a long stay in ski season and spring even when I traveled all the way from New York the trip was worth it. A very nice place you should visit no matter what country you are from. I give it 5 stars!

10/10 Excellent

Adam, South Bend, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star experience

A wonderful experience staying at this hotel. It is new, and built to be almost completely carbon - neutral. A stay at the hotel gives you unlimited access to the attached waterpark, including an excellent sauna area with eight different saunas, three cooling areas. (an ice cave, cold pool, and an ice fall) Breakfast and dinner are included, and drinks are very affordable. Location is just a short walk to the train station and the room has a balcony with chairs and a gorgeous view of the High Tatras mountains. I would highly recommend this hotel to anyone looking for a relaxing getaway in Eastern Europe. My only complaint is that for as new of a hotel as it was, it did not have in-room WiFi. You had to go to the lobby to get it. It's a minor inconvenience though for a great experience overall.

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko ok
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr gut und sauber. Das Schwimmbad hat uns auch gefallen
Stayed 2 nights in Dec 2019