Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mars 2022 sur Expedia
Personnel désinvolte en travaux pas de piscine pas de restauration la route d acces en travaux une horreur
par un voyageur
Publié le 16 janv. 2024 sur Expedia
par un voyageur
Publié le 29 déc. 2023 sur Expedia
par un voyageur
Publié le 5 nov. 2023 sur Expedia
But the Resort is not open noch restaurant no bar no breakfeast big construction site.Please put out on the booking side!
par un voyageur
Publié le 5 sept. 2023 sur Expedia
There wasn't any water there at one point, no wifi
par un voyageur
Publié le 18 juill. 2023 sur Expedia
par un voyageur
Publié le 16 juill. 2023 sur Expedia
Terrible stay
par un voyageur
Publié le 12 juill. 2023 sur Expedia
par un voyageur
Wasnt what we expected
Publié le 21 déc. 2022 sur HotelsWe book in 4pm in the evening and the room wasn't ready. On arrival i was told their restaurant and bar was out of service due to refurbishment. The remote had no battery and most of the time there is no one at reception.There was one cup in cupboard and the fridge could not close and kettle did not work.I was told security would be on site at 8pm but since i been there, there has been no security.i book in friday and i got one tissue, there was no room service and when i ask, i was told i was not there and there should be two set of key but they cant find one set so they were unable to enter because we was not there, mined you when i booked i was guaranteed private beach and was told because blu lagoon is shut down, we couldn't access the beach because the hiil is too steep and we had our baby so we had to visit outside beach and knowing they couldn't find one set of keys made me anxious and not safe.We were book for friday until monday but we book out sunday after world cup and again no one in the office so we left the keys with one of the worker. We are very disappointed with our stay but hope improvements are made for future guests.
par un voyageur
Nice property
Publié le 28 nov. 2022 sur HotelsThe stay was overall pretty good. I think I would stay there again, but it would not neccessarly be my first choice. There was another couple that we were with that had a suite with a kitchen and the oven did not work. Also, the pool lights in the community pool did not work. The gas grill at the community pool was not operational either. There are small things that needed repair. This is a nice property. Air conditioners work, they keep the rooms clean and neat. The time for the office to be open was spotty. We pulled up at about 7:30 pm and barley got into our room. The security gaurd had to call someone to come to the property.
The Lagoon was nice, but seems as though they would have cleaned this portion of the property better than what it was.
