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Sheraton Grand Mirage Resort, Port Douglas

Property class: 5 and above
5-star beach hotel near Crystalbrook Superyacht Marina

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Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

Property amenity
Meeting facility
Meeting facility
Property amenity
Banquet hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Port Douglas Road, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪2 min drive‬
  • Place, Port Douglas Splash Park
    ‪3 min drive‬
  • Place, Four Mile Beach Park
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Pool

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

9.0 out of 10
Wonderful
(19 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Garden View

Studio, 1 King Bed, Garden View

Studio, 1 King Bed, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Lagoon View

Studio, 1 King Bed, Lagoon View

Studio, 1 King Bed, Lagoon View

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Lagoon View

Studio, 2 Double Beds, Lagoon View

Studio, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Pool

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Pool

Room, 2 Double Beds

8.4 out of 10
Very good
(9 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Pool

Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Lagoon View

Presidential Suite, 1 Bedroom, Lagoon View | Living area

Presidential Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • 152 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Port Douglas

Steps from the beach.Within 3 miles (5 km) of this Port Douglas hotel, you'll find Four Mile Beach and Crystalbrook Superyacht Marina. Wildlife Habitat and Flagstaff Hill are also within 3 miles (5 km).

What's nearby

  • Four Mile Beach - 2 min drive - 2.1 km
  • Port Douglas Splash Park - 3 min drive - 2.8 km
  • Four Mile Beach Park - 4 min drive - 3.2 km
  • Crystalbrook Superyacht Marina - 4 min drive - 3.5 km
  • Sugar Wharf - 5 min drive - 3.9 km

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • ‪Lobby Café - ‬1 min walk
  • Harrisons by Spencer Patrick
  • ‪Bam Pow - ‬4 min drive
  • ‪Nectar Port Douglas - ‬4 min drive
  • ‪N17 burger co - ‬6 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

5-star beach hotel near Crystalbrook Superyacht Marina
As a guest of Sheraton Grand Mirage Resort, Port Douglas, you'll find a full-service spa, a golf course, and 12 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Mirage Resort, Port Douglas. You'll have access to the outdoor pool at a partner property. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. Self parking is free.

This 5-star Port Douglas hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 6 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1987
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • 12 outdoor pools
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to midnight at scheduled times
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (AUD 20 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 48 for adults and AUD 24 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 12 outdoor pools
  • 18-hole golf course
  • 2 outdoor tennis courts
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool (guest access)
  • Pro golf shop
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 85.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle fee: AUD 56.00 per person (one-way)
  • Airport shuttle fee per child: AUD 28.00 (one-way), (from 4 to 11 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 85.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Colin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 5 nights in Jan 2026

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great meal and drinks at the swim at bar.
Stayed 5 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Service in breakfast very poor
Stayed 6 nights in Jan 2026

10/10 Excellent

Saagar

Stayed 3 nights in Jan 2026

8/10 Good

Zaki Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with huge amount of pools to choose from . Great buffet breakfast daily , and helpful staff. My only suggestion is they install dryers in all rooms or a self service laundry for guests to wash and dry clothes and swim wear since most rooms have no balcony in order to air any washed items . Other than that massive beautiful resort beach front and great food and drinks .
Stayed 6 nights in Dec 2025

10/10 Excellent

suzanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent everywhere. Friendly, helpful, attentive. Croissants / coffee outside Harrisons great if in a hurry or not wanting big breakfast. Resort still the best in Port Douglas.
Daintree lounge bar
Stayed 3 nights in Dec 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotty service (large resort) Rooms were a little awkward Breakfast was good Communication of activities and services poor and not on schedule Beach access and views spectacular
Stayed 2 nights in Dec 2025

10/10 Excellent

Tien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous resort, clean and spacious room that accommodated our family of 4 easily and great variety of restaurants
Stayed 5 nights in Dec 2025

10/10 Excellent

Nawaar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family escape, with friendly staff
Stayed 4 nights in Dec 2025

4/10 Poor

WAQAR

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
General room, linen and pillows were dirty. Air conditioning was not working hence the humidity in the room was so bad that the bed linen was constantly moist and very uncomfortable to sleep on.
Stayed 6 nights in Dec 2025

10/10 Excellent

Mariano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience but I must say that the swim pool bar is not very clean and the service is too slow
Stayed 4 nights in Dec 2025

10/10 Excellent

Heiko

Stayed 6 nights in Dec 2025

10/10 Excellent

Toni Mansour

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful place for relaxing and family time
Stayed 5 nights in Dec 2025

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

6/10 Okay

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful gardens and close to the beach with lovely pool options and lovely staff. Poor quality food for room service and mattresses need to be upgraded. We loved the grounds of the Sheraton the most.
Stayed 6 nights in Dec 2025

10/10 Excellent

Mariann

Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty resort, lovely food, reception staff were friendly, pool bar staff were not attentive. The room was a great size and had a awesome view.
Stayed 4 nights in Nov 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, great room and facilities, buffet breakfast was excellent.
Stayed 6 nights in Nov 2025

6/10 Okay

Sanket

Stayed 5 nights in Nov 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Pascal

Stayed 4 nights in Nov 2025

10/10 Excellent

SARA

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort with great restaurants - Harrison’s is a must!
Stayed 3 nights in Nov 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked the daily option to not have my room cleaned, and instead, earn a $10 voucher which could be put towards food/drinks.
Stayed 7 nights in Nov 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very all inclusive
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 5 nights in Oct 2025