Ratings based on 436 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Dec. 30, 2023 on Expedia
We had a wonderful lunch and one night stay while in Omaha Beach to tour the D-Day beaches and memorials, very moving and beautiful. Bayeux was also a lovely walking town not far drive from hotel.
Comment from Hotel Management
Apr. 27, 2024 by Alexandre LEONARD, Hotel Management
Dear Jeff, thank you for sharing your positive experience at Hôtel Mercure Omaha Beach. We are delighted to hear that you enjoyed your stay and the surrounding areas. We are glad you found the location convenient for your visit to the D-Day beaches and memorials. Looking forward to welcoming you back. Warm regards,
3 out of 5
by A traveller

Posted Oct. 26, 2023 on Expedia
Property was nice and staff were nice. Disappointed because we booked this hotel with the knowledge it had a spa and massage available. More than a week before our arrival, I sent the hotel a message to see about booking a massage for my wife. I never received a response. When we arrived, I was told that the massage service was closed for the season. If the hotel had responded to my message with this information, I could’ve made other plans. Other than that, our stay was fine.
2 out of 5
by A traveller

Posted Oct. 8, 2023 on Hotels
Comment from Hotel Management
Oct. 26, 2023 by Alexandre LEONARD, Hotel Management
Dear Betty,Thank you for rating your experience at our Hôtel Mercure Omaha Beach. We are sorry to hear that we did not meet your expectations and regret any inconvenience caused to you. We value your feedback and would like to learn more about how we can improve on our services so that all our customers enjoy a pleasant and satisfactory stay. Could you kindly share more details with us so that we can take the required steps in this regard? We look forward to hearing from you soon.Alexandre LEONARD
5 out of 5
by A traveller from pacifica

Posted Oct. 7, 2023 on Expedia
They were so nice to me. I had had the worst travel day of my life and they made me feel calm and comforted.
Comment from Hotel Management
Oct. 26, 2023 by Alexandre LEONARD, Hotel Management
Dear kathleen,Thank you for your review and your kind words. We are so pleased that we were able to provide a welcoming atmosphere during what must have been a difficult day. At Hôtel Mercure Omaha Beach, we do our best to ensure that all of our guests feel comfortable and relaxed during their stay with us. We appreciate your feedback and hope to serve you again soon.Alexandre LEONARD
4 out of 5
by A traveller

Great for Golf

Posted Oct. 2, 2023 on Hotels
If you are there to golf, it's a great place. Service is excellent. It's not close to anything you can walk to. Needs a little maintenance.
Comment from Hotel Management
Oct. 4, 2023 by Alexandre LEONARD, Hotel Management
Dear Debra Jan,Thank you for taking the time to review your recent stay with us at Hôtel Mercure Omaha Beach. We are glad to hear that you enjoyed your golfing experience and that our service was excellent. We understand that some areas of the hotel may need some attention and we strive to maintain a high standard of quality for our guests. We take all feedback seriously and use it to ensure we provide a great guest experience. We look forward to welcoming you back in the future and hope that you will have an even better stay next time. Best regards,
5 out of 5
by A traveller

Posted Sep. 30, 2023 on Expedia
Nice
Comment from Hotel Management
Oct. 4, 2023 by Alexandre LEONARD, Hotel Management
Dear Michael,Thank you for taking the time to share your experience. It is wonderful to hear that you enjoyed your stay and found your accommodations to be nice. We strive to create a pleasant experience for our guests and appreciate that you chose our hotel for your stay. We look forward to welcoming you back soon!Sincerely, Hôtel Mercure Omaha Beach ManagementDear Michael,Thank you for taking the time to share your experience. It is wonderful to hear that you enjoyed your stay and found your accommodations to be nice. We strive to create a pleasant experience for our guests and appreciate that you chose our hotel for your stay. We look forward to welcoming you back soon!
2 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
Rooms were very small.
5 out of 5
by A traveller from Bridgewater

Posted Aug. 6, 2023 on Expedia
The place was great and the staff was fantastic. Please note you need a car if staying in this area. It was very hard to get taxi’s (especially in August) and there are no Uber’s in the area. The staff was super accommodating in helpful us get to the D Day sites we wanted to see
Comment from Hotel Management
Oct. 4, 2023 by Alexandre LEONARD, Hotel Management
Dear Pamela,Thank you for taking the time to share your experience with us. We sincerely appreciate you recognizing our staff for their great service and we are delighted that you enjoyed your stay overall. We apologize that it was difficult to get taxi’s and accommodations in the area during August, as we understand this can be an inconvenience. At Hôtel Mercure Omaha Beach, we strive to provide a pleasant and comfortable stay and we are sorry if this did not meet your expectations.We hope you enjoyed exploring the D Day sites and thank you again for staying with us at Hôtel Mercure Omaha Beach. Warm regards, Alexandre LEONARD
5 out of 5
by A traveller

Posted Jul. 14, 2023 on Expedia
Very well maintained, friendly staff and ac
Comment from Hotel Management
Oct. 4, 2023 by Alexandre LEONARD, Hotel Management
Dear Edward,Thank you for taking the time to review your stay at Hôtel Mercure Omaha Beach. We are delighted to hear that you were impressed with our well-maintained premises and friendly staff. At Hôtel Mercure Omaha Beach, we aim to provide our guests with an unforgettable experience of comfort, hospitality, and quality service. We look forward to welcoming you again in the future! Warm regards, Hôtel Mercure Omaha Beach ManagerDear Edward,Thank you for taking the time to review your stay at Hôtel Mercure Omaha Beach. We are delighted to hear that you were impressed with our well-maintained premises and friendly staff. At Hôtel Mercure Omaha Beach, we aim to provide our guests with an unforgettable experience of comfort, hospitality, and quality service. We look forward to welcoming you again in the future!Alexandre LEONARD
5 out of 5
by A traveller

Posted Jun. 16, 2023 on Hotels
Comment from Hotel Management
Jun. 27, 2023 by Alexandre LEONARD, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.