Note fondée sur 866 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Customer Service, Gestion de l’hôtel
Leoannis, thank you for choosing the Residence Inn by Marriott Portland Downtown/RiverPlace and leaving a rating. We're glad to know you've had a satisfying experience. Your satisfaction is paramount to us and we look forward to your next visit.
par un voyageur
Publié le 28 sept. 2023 sur Expedia
Super, rien à redire ! La suite est immense, super confortable. La literie est très bonne. La cuisine avait tous les équipements nécessaires, c'était très appréciable de pouvoir préparer certains repas nous-mêmes et ne pas aller à chaque fois au restaurant. Le staff était très sympa. La localisation me semble idéale : un peu en dehors de Downtown, au calme, et le tram passait juste devant l'hôtel.
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Customer Service, Gestion de l’hôtel
Emilie LE, merci pour votre merveilleux commentaire sur le Residence Inn by Marriott Portland Downtown/RiverPlace. C'est formidable d'apprendre que vous avez apprécié le confort de nos vastes suites, la literie de haute qualité et nos cuisines entièrement équipées. Nous sommes ravis que notre superbe emplacement et les membres de notre équipe accueillante aient contribué positivement à votre séjour. C'est un plaisir de vous avoir accueilli et nous espérons vous revoir dans le futur.
par un voyageur de LYLE
Publié le 29 mars 2024
Friendly staff, clean rooms excellent breakfast
Commentaires de Gestion de l’hôtel
30 mars 2024 par Customer Service, Gestion de l’hôtel
Elizabeth, thank you for sharing your wonderful experience at the Residence Inn by Marriott Portland Downtown/RiverPlace. We appreciate your compliments on our team members and cleanliness. It's fantastic to hear you enjoyed our breakfast offering. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 8 mars 2024 sur Expedia
10 stars! Breakfast was amaze balls!
Commentaires de Gestion de l’hôtel
9 mars 2024 par Customer Service, Gestion de l’hôtel
Jared, thank you for taking the time to share your thoughts. We're thrilled to hear that you enjoyed the breakfast at Residence Inn by Marriott Portland Downtown/RiverPlace. Part of our mission is to provide delicious and satisfying meals, and your feedback is essential to us. We appreciate your enthusiastic comments and look forward to welcoming you back in the future!
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Customer Service, Gestion de l’hôtel
Brennen, thank you for taking the time to rate your stay at Residence Inn by Marriott Portland Downtown/RiverPlace. We're glad to see you had a high-quality experience and look forward to welcoming you back on your next visit to Portland.
par un voyageur
Nice guys finish first
Publié le 4 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Thomas, thanks for rating the Residence Inn by Marriott Portland Downtown/RiverPlace. We're glad you had a great experience. We hope to welcome you back in the future!
par un voyageur
Publié le 3 mars 2024 sur Expedia
The room was okay, my husband and I noticed that the pullout bed sheets that were stored away in the closet of our hotel room were not rotated out with new clean sheets in between guests, because when we took the sheets, pillow cases, blanket cover, etc out there was crumbs of food in them.
The Staff at the front test could have been more friendly, when checking in we felt rushed and when calling from our room one time to the front desk they did not seem to want to help and they were quick to hang up the phone.
Not very friendly or helpful.
Won’t be staying there again.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
Kate, it's regrettable to hear about your recent experience. We aim to present our guests with a seamless stay and it appears we did not meet that expectation. Addressing your concerns about the cleanliness of the bed linens, we want to assure you that we've noted your feedback. Cleanliness and hygiene are of utmost importance to us, and this issue will be discussed with the team for future improvement. Regarding your interaction with our front desk team members, we apologize for any impression of lack of assistance, and be assured it's certainly not the norm. We appreciate your feedback, as it helps us grow and improve. Despite your decision, please do consider giving us another chance in the future. We would love the opportunity to demonstrate our true level of service.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
The view was nice the room was beautiful and so clean . I enjoyed my stay. Thank you
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Customer Service, Gestion de l’hôtel
Debbie, it's great to hear that you were delighted with your time at Residence Inn by Marriott Portland Downtown/RiverPlace. We pride ourselves on our cleanliness and stunning views. Your positive feedback reinforces why we love what we do! We look forward to welcoming you back.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Nice room
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Customer Service, Gestion de l’hôtel
Firouzeh, thanks for sharing your appraisal of the Residence Inn by Marriott Portland Downtown/RiverPlace. It's wonderful to hear that you found the room enjoyable. We are eager to welcome you back on your next trip.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
It’s our second time staying at this hotel. We enjoyed our stay & will stay again if we’re in the area. The only issue we encountered this time was the beddings for the pull up sofa bed. It’s apparent that it was not washed, but front desk were quick to apologize & sent new ones.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Customer Service, Gestion de l’hôtel
Rosalyn, it’s great to hear that you visited the Residence Inn by Marriott Portland Downtown/RiverPlace again. We're thrilled you plan to stay in future too. We regret to learn about the mishap concerning your sofa bed linens. Rest assured, our devoted team members are always ready to address any concern swiftly to ensure utmost comfort. Eagerly awaiting your next stay!
