Ratings based on 381 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Views + spa = heaven!

Posted Jan. 22, 2024 on Hotels
I cannot tell you how happy we were with our choice! I researched and researched and researched, and this was a major win. We stayed on the top-floor, two-floor room with a balcony for our last night in Porto, and just WOW. This view from our room is simply spectacular. The hotel is located on a charming, pedestrian street, complete with shops, bars, restaurants, cafes, and buskers. So fun, and so well-located - a short walk from the train station, river, and Balhao Market. Just great. The room was gorgeous, the bed was comfortable, and the bathroom was spacious with sizable shower plus a separate tub and nice Bvlgari amenities. We also enjoyed the beautiful spa and a couples massage. Highly recommend. Have no hesitation booking this hotel. It's wonderful.
Comment from Hotel Management
Mar. 7, 2024 by Francisco Abreu -Front Office PortoBay Flores, Hotel Management
Dear Guest, First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again
5 out of 5
by A traveller

Posted Jan. 9, 2024 on Expedia
The hotel was wonderful. Our room was in the old section which was absolutely charming. Staff was great willing to help at any time. We ate several times in the hotel and it sister hotel up the street. All very good will go back for sure.
Comment from Hotel Management
Jan. 11, 2024 by Francisco Abreu | Front Office| PortoBay Flores, Hotel Management
Dear Mr.Andrew,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
Great place to stay in Porto
Comment from Hotel Management
Feb. 13, 2024 by Sara Vieira - Front Office - PortoBay Flores, Hotel Management
Dear Mr. Ennis, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
Great service, great location, and great rooms! We couldn’t have asked for a nicer experience!
Comment from Hotel Management
Jan. 4, 2024 by Francisco Abreu -Front Office PortoBay Flores, Hotel Management
Dear Mr. Thomas,Thank you for your review and comments. It was a great pleasure to welcome you to PortoBay Flores. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again in Porto.
5 out of 5
by A traveller

Posted Dec. 29, 2023 on Hotels
Comment from Hotel Management
Jan. 1, 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear guest,Thank you very much for your feedback . Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel,
5 out of 5
by A traveller from irvine

Posted Dec. 21, 2023 on Expedia
Close to all sight seeing places
Comment from Hotel Management
Dec. 28, 2023 by Francisco Abreu - Front Office - PortoBay Flores, Hotel Management
Dear Venugopal,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!
5 out of 5
by A traveller

Posted Dec. 20, 2023 on Expedia
This is our second time staying at the PortoBay Flores and it is one of our favorite hotels in the world. We enjoyed everythjng about the hotel. The location is great. It is convenient to the waterfront and city center. We also loved our room. The bed was so comfy we ordered the pillows we slept on from Portugal be shipped to the US. We would definitely stay here again.
Comment from Hotel Management
Dec. 28, 2023 by Francisco Abreu - Front Office - PortoBay Flores, Hotel Management
Dear Mr. Paul,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.
5 out of 5
by A traveller from Backwell

Posted Dec. 14, 2023 on Expedia
Comment from Hotel Management
Jan. 4, 2024 by Francisco Abreu -Front Office PortoBay Flores, Hotel Management
Dear Mrs. Tracie,Thank you very much for choosing the PortoBay Flores hotel for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,
5 out of 5
by A traveller

Posted Dec. 13, 2023 on Expedia
Overall a great boutique hotel in a good location, with clean facilities and friend staffs, was a pleasant stay for 4 nights.
Comment from Hotel Management
Dec. 28, 2023 by Francisco Abreu - Front Office - PortoBay Flores, Hotel Management
Dear Guest,Thank you very much for choosing the PortoBay Flores hotel for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,
5 out of 5
by A traveller

What a great hotel

Posted Dec. 7, 2023 on Hotels
Superb hotel, excellent location. It is so clean, tidy and comfortable. With brilliantly friendly staff throughout. And great, great breakfasts too.
Comment from Hotel Management
Dec. 28, 2023 by Francisco Abreu - Front Office PortoBay Flores, Hotel Management
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you!Kind Regards,