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Holiday Inn Portsmouth by IHG

4.0 star property
4-star spa hotel near Gunwharf Quays

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub

Explore the area

View in a map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪3 min drive‬
  • Place, Portsmouth International Port
    ‪5 min drive‬
  • Airport, Southampton (SOU)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

8.2 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

7.4 out of 10
Good
(73 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Sea View (Minifridge)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Sea View

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the area

Portsmouth

Close to the beach.You'll find Gunwharf Quays and Portsmouth International Port within 3 miles (5 km) of this Portsmouth hotel. Clarence Pier and Cathedral of St. Thomas are also within half a mile (1 km).

What's nearby

  • University of Portsmouth - 4 min walk - 0.4 km
  • Gunwharf Quays - 11 min walk - 0.9 km
  • Portsmouth Guildhall - 13 min walk - 1.2 km
  • Portsmouth Historic Dockyard - 3 min drive - 2.1 km
  • Portsmouth International Port - 5 min drive - 3.4 km

Getting around

  • Portsmouth Harbour Station - 19 min walk
  • Southampton (SOU) - 43 min drive

Restaurants

  • ‪Sea Side Fish & Chips - ‬7 min walk
  • ‪Coffee Cup - ‬6 min walk
  • ‪Tokyo Table - ‬4 min walk
  • ‪Florio’s D’italia - ‬7 min walk
  • ‪Clarence Pier - ‬8 min walk

About this property

Holiday Inn Portsmouth by IHG

4-star spa hotel near Gunwharf Quays
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

  • 1 building
  • 166 guestrooms or units
  • 6 levels
  • 4919 sq ft of conference space
  • 457 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.

Similar properties

Exterior

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
4.3 out of 5, Excellent, 1,040 reviews
The price is CA $145
CA $174 total
includes taxes & fees
Oct 26 - Oct 27
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 384 out of 1003 reviews
Rating 8 - Good. 367 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Wayne

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Awful

Awful. Absolutely awful- put into a room at the back of the hotel overlooking a car park! Baking hot - air conditioner broken (hotel was aware) tv broken - my stay was so bad the hotel refunded me on check out!
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sara

Business traveller
Disliked: Staff & service, property conditions & facilities

Below average

I will start this by saying that I have worked for many years in hotels, so I do understand the dynamics of what goes on behind the curtain. the check in was quick and pleasant, and perhaps that was about it for pleasantness. We got into our room where the window can only open about 2 inches (I am sure no one can jump out of a window if it’s 3 to 4 inches) on a very hot day and of course AC was not working. Went to reception and of course there is an engineer on site (on a Saturday afternoon at 5pm, sure) but they’re not sure they’re going to fix the issue (yeah right) - maybe next time stop lying to your customers, because anyone can smell lie. Then we showered, left the AC on as something was coming out of it so we thought “better some than nothing” and went out for dinner. Came back to a room that stank of mould, so heavy that it made us both cough as we walked in. My boyfriend is asthmatic so we couldn’t stay in the room. They changed our room, not before saying the usual “we are fully booked, we don’t think we can” but then a room was there… going to our second room, the smell of mould in the corridor was horrendous and I was worried the same thing was going to happen in the room, but we were surprised to smell a clean, albeit stuffy, air in the room. The bed was comfortable, but the mattress cover sheet was only covering 3/4 of the bed, and the carpet seemed to have been eaten by some bug by the bathrooms and in some of the corners of the room. Not good.
Stayed 1 night in Jun 2025

8/10 Good

Dovile

Travelled with partner
It was a nice hotel for a 1 nights stay. Booked it because it had a pool and a hot tub but could not get into the pool in the morning as it was full of kids.
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

6/10 Okay

Wendy, Surrey

Travelled with family
Liked: Cleanliness
Close to but away from the busy centre. Parking was available only because we came early from Surrey as we had plans throughout the day.. the carpark was full later on in the day when we returned to check into our room. Lack of staff, so it took ages for check in.A dirty bathroom room, broken/no hook behind bathroom door, dirty shower tray, yellow towels, toilet didn’t flush properly and then the button got stuck. Very noisy slamming doors above us late at night and early hrs, so the rooms were not soundproof at all. The entrance to the reception smelt too strong of chlorine coming from the pool area. Not pleasant at all, so we didn’t get to go in the pool. I’m glad we did not arrive Sunday as there would have been no parking with the organisers of a charity.
Stayed 1 night in Jun 2025

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very friendly and helpful. The hotel in general needs updating. Swimming pool needs updating and repairs. Reception/seating area, sofas very dirty, heavy stain marks on sofas and chairs, need deep clean. Otherwise its location is excellent. Also meals like dinner or lunches, nice to have a discount if you stay in the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night

Restaurant shut early so had to order via bar. 90% of draught beers were not working. Food good, room needs some updating
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hôtel

Nice and clean room. Great location to visit the old town and clarence pier. Good restaurants around the hôtel. The breakfast is ok. I slept very good
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no air conditioning and no hot water.
Stayed 2 nights in Jun 2025

6/10 Okay

Brett

Disliked: Property conditions & facilities, room comfort
Air con not working in room. Very hot and uncomfortable stay
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn

Fast efficient check in, good rates, friendly staff, excellent location, breakfast was very tasty
Stayed 1 night in Jun 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

nichola

Ideal
Stayed 1 night in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Charley

Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent for us feeling central to accessing Southsea and Portsmouth. Within walking distance to old Portsmouth and the sea from. From Checking in we spent little time at the venue, but the time we did, the staff were excellent and the room was clean and comfortable meeting our needs.
Stayed 2 nights in Jun 2025

2/10 Terrible

Georgie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad !

Absolutely disgusting place to stay ! Hotel car park way too small for the hotel. I got checked into a moth infested room to be then moved into a damn, smelly room with no heating or ac which also looked like had previous moth infestations. The shower leaked all over the floor. The tv didn’t even have itv so couldn’t watch tv. Breakfast was overcooked and cold. Very noisy hotel, windows aren’t sound proof so I could hear people wheeling suitcases across the car park late at night and early hours of the mornings. Can hear the traffic going past on the road. This isn’t good when you’ve got a long day ahead of you the next day. Rooms are very run down, need a lick of paint, new carpets and a good upgrade ! Food was overpriced and wasn’t all that great, I’ve had better food at weatherspoons. Very disappointing when you’ve already paid a lot of money for the room for a weekend. I won’t be returning. When checked out the staff didn’t seem bothered by any of this when I told them.
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mattress was
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in May 2025