Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2023 sur Expedia
Very expensive for what is a low-scale motel and not the intermediate-scale hotel is portrays itself as. Very limited breakfast options. Bad environmental practices (single-use plastic forks/knives, single-use throwaway paper dishes, plastic cups, ...). Bedhead was sticky and had hairs on it from previous guests. Bath towels had holes in them. Air conditioning/heater is extremely loud - you can't leave it on at night or while watching TV.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Rodolphe, Thank you for being our guest and sharing your experience. We are sorry that your visit with us fell short of your expectations and hope you will accept our apologies for the concerns you outlined in your review. We always appreciate guest feedback to know how we did and what may be improved on for the future. Please be assured we will address each issue with our staff so we are well-poised to serve you better during your next stay. Sincerely,Angel Nye,General Manager
par un voyageur
Publié le 7 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Julie, Thank you for taking a moment to rate your experience. All of us at Port Inn and Suites Portsmouth are thrilled you had a good stay at our hotel and we invite you to stay with us again when you visit the area.Sincerely, Angel Nye, General Manager
par un voyageur
Publié le 4 sept. 2023 sur Expedia
perfect stay
Commentaires de Gestion de l’hôtel
28 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Carolann, It is wonderful to know you had an enjoyable stay at Port Inn and Suites Portsmouth. We appreciate your feedback and hope to make your next stay an exceptional one as well.Sincerely, Angel Nye, General Manager
par un voyageur
Publié le 20 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2023 par General Manager, Gestion de l’hôtel
Dear Vincent,Thank you for the rating. We are pleased you had a good stay, although we wish we knew what could have made it perfect. Thank you and we hope you will visit us again.Sincerely,Angel Nye,General Manager
par un voyageur
Publié le 19 août 2023 sur Expedia
Hôtel défraîchi et très cher pour l état des lieux
Commentaires de Gestion de l’hôtel
20 août 2023 par General Manager, Gestion de l’hôtel
Dear Nancy,Thank you for evaluating your experience with us. We apologize for not meeting your expectations for a great stay. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We are currently in the process of renovations in both the public spaces and the guest rooms. We hope you will visit us again in the future as we would like to show you all the improvements we have made.Sincerely,Angel Nye,General Manager
par un voyageur
Publié le 14 août 2023 sur Expedia
Very noisy
Commentaires de Gestion de l’hôtel
15 août 2023 par General Manager, Gestion de l’hôtel
Dear Maryse,Thank you for being our guest and taking the time to leave a review. We endeavor to provide all our guests with a restful night's sleep, and we apologize for the noise issues you experienced. Thank you for sharing your concerns, and we hope we will have the pleasure of welcoming you again whenever your travels bring you to the area.Sincerely,Angel Nye,General Manager
par un voyageur
Publié le 10 août 2023 sur Expedia
Excelente deujeuner
Commentaires de Gestion de l’hôtel
10 août 2023 par mike, Gestion de l’hôtel
Thank you, you are welcome back anytime.
par un voyageur
Publié le 4 août 2023 sur Hotels
Hôtel correct mais tapis de chambre tellement sale que nos pieds devenaient noir…
Lit très mou
Vaisselle jetable au déjeuner: really ?
Le reste était très bien
Commentaires de Gestion de l’hôtel
5 août 2023 par General Manager, Gestion de l’hôtel
Dear Veronique,Thank you for being our guest. While we are glad that your overall stay was a decent one, we apologize for the cleanliness issues you faced in your room. We have shared your constructive feedback with relevant members of our team so that we can continue to improve our services. Thank you once again, and we hope to make your next stay with us a perfect one.Sincerely,Angel Nye,General Manager
par un voyageur
Publié le 2 août 2023 sur Expedia
Manque d’entretien
Commentaires de Gestion de l’hôtel
2 août 2023 par mike, Gestion de l’hôtel
Thank you sir for your response. We are aware of that already and appreciate you. Hope you can come back to stay with us and give us a rave review.
par un voyageur
Publié le 1 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2023 par General Manager, Gestion de l’hôtel
Dear Guest,We appreciate you taking the time to leave your rating regarding your recent visit to Port Inn and Suites Portsmouth. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Angel Nye,General Manager
