Note fondée sur 368 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Aimee, Gestion de l’hôtel
Thank you so much for staying with us, Matthew, and the great review. So happy to hear you had a good stay. Hope you can visit again.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
NOT a smoke-free property. Front desk person not at desk. Arrived after calling, wreaking of smoke. Unfriendly and said probably no rooms clean even though it was 3pm check in time. Lobby area smells of stale smoke and the screen in our room was laying on the ground with multiple cigarette butts around it.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Aimee, Gestion de l’hôtel
Im sorry to hear about your stay. We are not a smoke free property, but our rooms ARE smoke free. No I was not at desk because I live here and am only on staff after 3 but I did arrive only a minute or two after you rang bell. You arrived at 3:01 and I said I needed to check if I had a room available as most had been cleaned that day. I did and you received a room within 10 minutes of arriving on property. I'm sorry you did not enjoy your stay. You may need a more expensive property with more accommodations on your next visit.
par un voyageur
Publié le 27 févr. 2024 sur Hotels
It had roaches and they didn't clean the hallways for over a week.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Aimee, Gestion de l’hôtel
Sorry you dislike your stay and that happened. Believe me we don't like that either. I will have maintenance and housekeeping get on both.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Aimee, Gestion de l’hôtel
Thank you for staying with us and the good review. Hope you can come back and stay with us again soon.
par un voyageur
Great stay
Publié le 25 févr. 2024 sur HotelsSuper nice and friendly staff comfortable rooms and fast wifi
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Aimee, Gestion de l’hôtel
Thank you for staying with us. So happy to hear you enjoyed your stay. Hope you visit again soon.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
The room was clean. The repairs that were done to the room looked like DIY gone wrong. So the price you paid is about right.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Aimee, Gestion de l’hôtel
Sorry to hear you disliked the room decor, but I am happy to hear the room was clean which is the main focus of a hotel.
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Satisfied and happy with choice.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Aimee, Gestion de l’hôtel
Thank you so much for staying with us, Michelle. Very happy to hear you enjoyed your stay. Hope we see you again soon.
par un voyageur
Did not stay
Publié le 8 janv. 2024 sur HotelsWhen we arrived at the hotel we did a quick turnaround and immediately booked another hotel in the area. It looked like a funeral parlor and a bit shady on the outside. Maybe it is a great hotel as per other reviews, but it was not for us.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Aimee, Gestion de l’hôtel
I'm confused as to why you left a review and didn't even stay here or come in the building. We have a large property and spanish style hotel that is a very large building. Im not exactly sure what invoked "funeral parlour" as I know I have not seen one that looks like this building or even anywhere near this large. Regardless, it would've been nice for you to have actually come further than the street outside before you left a review. Hope you enjoyed your stay in Pratt though.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
We like this hotel because it is at the edge of Pratt instead of in it. And the people there are super helpful and kind.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Aimee, Gestion de l’hôtel
Thank you so much for staying with us Anna. We appreciate you and are happy you enjoyed your stay with us again. Hope you can visit again soon.
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Aimee, Gestion de l’hôtel
Thank you so much for staying with us, Darin, and the wonderful review. We appreciate you and hope you can visit us again soon.
