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Omni Providence Hotel

4.0 star property
Hotel near Providence Place Mall in Providence

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Photo gallery for Omni Providence Hotel

Lobby
Exterior
Lobby
Lobby
Cafe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
  • Pet-friendly

Explore the area

View in a map
1 W Exchange St, Providence, RI, 02903
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Place, Rhode Island Convention Center
    ‪3 min walk‬
  • Place, Brown University
    ‪16 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Signature Room, 2 Double Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(241 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (West Tower)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible (West Tower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Premier Room, 1 King Bed, Accessible

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Roll in Shower, East Tower)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible (Roll in Shower, East Tower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Signature Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed (East Tower)

Premium bedding, down comforters, in-room safe, desk

Signature Room, 1 King Bed (East Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (West Tower)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (West Tower)

9.2 out of 10
Wonderful
(95 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (West Tower)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds (West Tower)

9.0 out of 10
Wonderful
(93 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Accessible (West Tower)

Premium bedding, down comforters, in-room safe, desk

Premier Room, 2 Double Beds, Accessible (West Tower)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (East Tower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible (East Tower)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(95 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

View from room

Suite, 1 King Bed, Corner

8.6 out of 10
Excellent
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Providence

City center stay.A stay at this Downtown Providence hotel places you steps from Rhode Island Convention Center and within a 5-minute walk of Providence Place Mall. Johnson and Wales University and Waterplace Park are also within half a mile (1 km).

What's nearby

  • Johnson and Wales University - 3 min walk - 0.3 km
  • Providence Place Mall - 3 min walk - 0.3 km
  • Rhode Island Convention Center - 3 min walk - 0.3 km
  • Providence Performing Arts Center - 5 min walk - 0.4 km
  • Brown University - 16 min walk - 1.4 km

Getting around

  • Providence Station - 7 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪Track 15 - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬3 min walk
  • ‪Union Station Brewery - ‬2 min walk
  • ‪Fleur - ‬2 min walk
  • ‪Dunkin' - ‬2 min walk

About this property

Omni Providence Hotel

Hotel near Providence Place Mall in Providence
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. There are 11 meeting rooms available. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Omni Providence Hotel. For a fee, parking is available.

This Providence hotel is smoke free.

  • 564 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 1994
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Omni Providence Hotel offers 564 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Providence hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Similar properties

Lobby

Hotel Providence

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,007 reviews
The price is CA $205
CA $267 total
includes taxes & fees
Oct 26 - Oct 27
Hotel Providence

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 35 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 143.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 35 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 143.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni Providence
Omni Providence Hotel Hotel
Omni Hotel Providence
Omni Providence
Omni Providence Hotel
Providence Omni
Providence Omni Hotel
Providence Westin
The Westin Providence Hotel Providence
Westin Providence
Omni Providence Hotel Providence
Omni Providence Hotel Hotel Providence

Omni Providence Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1822 out of 2787 reviews
Rating 8 - Good. 501 out of 2787 reviews
Rating 6 - Okay. 242 out of 2787 reviews
Rating 4 - Poor. 130 out of 2787 reviews
Rating 2 - Terrible. 92 out of 2787 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Travelled with family
Attempted to check into the hotel, it was late around 2:30am and they proceeded to tell us they overbooked and “walked” our room. They got us another hotel which they said was 20 minutes away but was actually double that 40 minutes. Wasn’t able to get to sleep until 4am and was sluggish the entire next day. Terrible experience. You shouldn’t parter with a hotel that treats guests in this manner.
Stayed 1 night in Aug 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean however parking overnight pretty expensive everything else was wonderful. With the price you pay at this hotel parking should be free.
Stayed 2 nights in Aug 2025

10/10 Excellent

MELISSA, BIG SPRING

Liked: Cleanliness, staff & service, property conditions & facilities
My room was a wonderful corner room with many windows and a great view.
Stayed 1 night in Jul 2025

4/10 Poor

Cary, Arlington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great except the unreasonable pet fee and the homeless person in the lobby.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff, the room, the restaurant! Great location and we will be back.
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Stayed 4 nights in Jul 2025

6/10 Okay

PHILLIP, CANONSBURG

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

PHILLIP, CANONSBURG

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice decor. Only 2 of the 4 elevators worked and took long time waiting.
Stayed 3 nights in Jul 2025

10/10 Excellent

Toria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel smells and looks good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Somara

Stayed 2 nights in Jun 2025

6/10 Okay

Ryan

Liked: Cleanliness
This was my second stay at the Omni Providence. While the hotel is decent, it’s lacking some basic amenities to justify being a 4 star hotel. While the room bathrooms are spacious, there’s no fan or circulation of air which can be problematic. Also half the elevators are out of service, so ended up having to wait upwards of 15-20 minutes in a crowd of guests every time I needed to go up to my room. On the positive side, the location and being attached to the Providence Mall is a highlight if you’re looking for convenience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great…Front Desk staff was very friendly
Stayed 3 nights in May 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy to walk to nearby attractions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Caroline

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property easy access to the convention center.
Stayed 3 nights in Jun 2025

10/10 Excellent

Abel

Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Excellent food. Couldn’t cool my room. Found out that the unit was frozen. Couldn’t move us but gave us free breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Pittsfield

Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Stayed 3 nights in Jun 2025

10/10 Excellent

noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Frederick, Washington

Travelled with family
Liked: Amenities
Disliked: Cleanliness
This is my first ever review: I have stayed in many Omnis and this was by far the worst. Upon checking in I discovered they had given away the double bed room we had booked for the two of us. I was offered either a king with a “free” rollaway or I could find a different hotel. I found the staff to be rude or indifferent both at check-in and out. The air conditioning didn’t work (it was either 66 degrees or off as confirmed by bellman), food and trash stayed undisturbed in the hallways and even main stairs for the entirety of our three night stay. The hallway ceiling had collapsed and the drywall remnants stayed stacked for two of our three nights. Trash blew like tumbleweeds outside and street racers continued all night each night. This property possibly used to be nice but if visiting Brown or Providence I’d suggest elsewhere. I found few redeeming qualities for what usually is a nice chain.
Stayed 3 nights in Jun 2025

8/10 Good

Dominic

Stayed 2 nights in Jun 2025