Note fondée sur 532 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
79 % des clients le recommandent
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 24 mars 2024
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. I am thrilled that we achieved that goal with you. Again, thank you for your feedback.
5 sur 5
par un voyageur

Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. I am thrilled that we achieved that goal with you. Again, thank you for your feedback.
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. I am thrilled that we achieved that goal with you. Again, thank you for your feedback.
4 sur 5
par un voyageur

Publié le 23 févr. 2024 sur Expedia
The bathroom door was not closed all the way and so but other than that everything else was amazing!
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. It seems we fell short on this goal with you, I will speak with my maintenance manager to ensure that this is an isolated incident. Again, thank you for your feedback.
1 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Expedia
Between the fan noise and the traffic noise someone’s dog would bark about every 15 minutes.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Lisa, Gestion de l’hôtel
We are sorry to learn you did not enjoy your stay with us. We hope at the very least our staff went above and beyond to make you feel welcome and that you were able to get a great night's rest. Have a great day and stay safe.
4 sur 5
par un voyageur

Publié le 31 janv. 2024 sur Hotels
Asked for quiet room away from elevator and ice machine. My room was between the two. Must have been a busy night for scheduling.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. It seems we fell short on this goal with you, I will speak with my management to ensure that this is an isolated incident. Again, thank you for your feedback.
3 sur 5
par un voyageur

So disappointing!

Publié le 28 janv. 2024 sur Hotels
WE have stayed at many Fairfield Inns, as we favour Marriott Hotels. This was not a good example. The building was in poor repair, the carpets stained and aged, the breakfast area cramped, there were no plates when we arrived, and the staff couldn’t locate any for about 10 minutes. There was one elevator which was constantly full of housekeeping equipment and a wet floor cone.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. It seems we fell short on this goal with you, I will speak with my corporate leadership team to ensure that this is an isolated incident. Again, thank you for your feedback.
3 sur 5
par un voyageur

Publié le 27 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. It seems we fell short on this goal with you, I will speak with my management team to ensure that this is an isolated incident. Again, thank you for your feedback.
3 sur 5
par un voyageur

Publié le 26 janv. 2024 sur Expedia
The staff were all friendly. The breakfast was really nice with a nice variety of items. Waffles, muffins, bagels, yogurt, granola, oatmeal, milk and juice. The rooms were really outdated. Carpet kinda gross, stains on the carpet. Bed was comfortable.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. It seems we fell short on this goal with you, I will speak with my breakfast manager to ensure that this is an isolated incident. Again, thank you for your feedback.
5 sur 5
par un voyageur de Rock Springs

Publié le 23 janv. 2024 sur Expedia
Clean, quiet rooms. Staff was great. Will stay here again.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Lisa, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We strive to give everyone a comfortable and enjoyable experience. I am thrilled that we achieved that goal with you. Again, thank you for your feedback.