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Banyan Tree Puebla

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Photo gallery for Banyan Tree Puebla

A person relaxing in a pool with a view of a historic tower and cityscape.
Property video
A hotel room with a bed, two armchairs, a small table, and a lamp.
A balcony with potted plants, a view of a cityscape including a tower, and a sunset.
A restaurant with a long counter, rustic stone walls, and hanging pendant lights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10 Norte #1402, Col. Barrio del Alto, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪5 min walk‬
  • Place, El Parian Market
    ‪7 min walk‬
  • Place, Zócalo de Puebla
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪46 min drive‬

Room options

View all photos for Urban Bliss

A hotel room with a bed, two armchairs, a small table, a chandelier, and a view of a stone wall and greenery outside.

Urban Bliss

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Harmony Suite

A four-poster canopy bed with a nightstand and lamp, a wooden wardrobe, and a large floral painting on the wall.

Harmony Suite

  • City view
  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Room Double

A hotel room with two beds, a dining table, chairs, a chandelier, and a view of the outdoors.

Urban Room Double

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Serenity Suite

A hotel room with a large bed, a flat-screen TV, a chair, a lamp, and a view of buildings through a glass door.

Serenity Suite

  • City view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bliss Suite

A bedroom with a large bed, a bench, a desk, and a stone wall.

Bliss Suite

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Junior Suite King

A hotel room with a large bed, a bench, a chair, a small table, and a view of the outdoors through large windows.

Urban Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Junior Suite Double

A hotel room with two beds, a nightstand with a lamp, and ornate headboard designs.

Urban Junior Suite Double

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Bliss Junior Suite

A four-poster bed with a pink upholstered headboard, a white sofa, a wooden cabinet, and a chandelier.

Bliss Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Room King

A bedroom with a large bed, a nightstand, a lamp, a decorative wall piece, and a hallway.

Urban Room King

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bliss Suite

A bedroom with a stone wall, a large bed, a bench, a desk, and a window with curtains.

Bliss Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bliss Junior Suite

A four-poster bed, a red sofa, a white armchair, a wooden cabinet, and a patterned rug in a hotel room.

Bliss Junior Suite

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Urban Room Two Double

A hotel room with two beds, a dining table, a desk, and a view of the outdoors.

Urban Room Two Double

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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About the area

Puebla

Central Puebla getaway .A stay at this Puebla Historic Center hotel places you steps from Five Wounds of San Francisco Conventional Church and within a 5-minute walk of Main Theater of Puebla. Artist Quarter and Puebla Convention Center are also within half a mile (1 km).

What's nearby

  • Artist Quarter - 5 min walk - 0.5 km
  • Puebla Convention Center - 5 min walk - 0.5 km
  • El Parian Market - 7 min walk - 0.6 km
  • Zócalo de Puebla - 12 min walk - 1.0 km
  • Puebla Cathedral - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 38 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬7 min walk
  • ‪Rooftop Banyan Tree - ‬1 min walk
  • ‪Café & Bar Rentoy - ‬5 min walk
  • ‪Gusano de Oro - ‬4 min walk
  • ‪Tarlets Coffee - ‬6 min walk

About this property

Banyan Tree Puebla

Family-friendly 5-star hotel near Zócalo de Puebla
Banyan Tree Puebla offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 4951 square feet (460 square meters) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury Banyan Tree Puebla. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Puebla hotel is smoke free.

  • 78 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 4951 sq ft of conference space
  • 460 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Banyan Tree Puebla offers 78 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Banyan Tree Spa has 3 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

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  • Spa
  • Pet friendly
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CA $306 total
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Property amenities

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 475 to 1,000 for adults and MXN 475 to 999 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1260 per pet, per day
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 1000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 475 to 1000 for adults, and MXN 475 to 999 for children
  • Airport shuttle fee: MXN 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: MXN 220.00 per day
  • Pet fee: MXN 1260 per pet, per day
  • Rollaway bed fee: MXN 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rosewood Puebla Hotel
Rosewood Puebla
Hotel Azul Talavera
Azul Talavera Hotel
Banyan Tree Puebla Hotel
Banyan Tree Puebla Puebla
Banyan Tree Puebla Hotel Puebla

Frequently asked questions

How close is Banyan Tree Puebla to the airport?

Banyan Tree Puebla is 21.7 mi (38-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Banyan Tree Puebla?

As of Sept 7, 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Puebla on Sept 13, 2026 start from CA $220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banyan Tree Puebla have an airport shuttle?

Banyan Tree Puebla offers an airport shuttle 24 hours a day, for a charge of MXN 1250 per vehicle, one-way.

Does Banyan Tree Puebla offer free breakfast?

Free breakfast isn’t offered at Banyan Tree Puebla, but local cuisine breakfast is offered for a fee of between MXN 475 and 1000 for adults, MXN 475 and 999 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Banyan Tree Puebla?

No, there is no casino at this hotel.

What time is check-in at Banyan Tree Puebla?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Banyan Tree Puebla?

Free parking is not available at this hotel. Valet parking is available for MXN 220.00 per day.

Does Banyan Tree Puebla have a pool?

Banyan Tree Puebla features an outdoor pool.

Does Banyan Tree Puebla have a restaurant?

Yes, there are 3 restaurants on site.

Does Banyan Tree Puebla have a spa?

Pamper yourself with a day at Banyan Tree Spa, where you can enjoy body wraps, body scrubs, and facials.

How close is Banyan Tree Puebla to downtown Puebla?

Banyan Tree Puebla is 1.1 mi away from Puebla.

Banyan Tree Puebla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 756 reviews
Rating 8 - Good. 105 out of 756 reviews
Rating 6 - Okay. 40 out of 756 reviews
Rating 4 - Poor. 22 out of 756 reviews
Rating 2 - Terrible. 20 out of 756 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spacious rooms and the staff was friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing and my kids loved the little robes and slippers that were provided at the hotel ..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Staff & service, amenities
great stay and hotel service, I recommend
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and in a great location. We had limited choices as we needed a car park but it was lovely and easily within walking distance to the centre of town. The staff were amazing and helped us with a problem with our rental car speaking Spanish to the company and everything was resolved. The rooftop pool area was a lovely experience after walking in the sun all day.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Staff & service, amenities
Beautiful hotel in a good location with a view of the volcano.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, friendly staff, and nice rooms in a good location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hhhhbbbbbb. Nllllllllllllll
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING EXPERIENCE
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic, room was spotless and extremely comfortable
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Abraham

Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lluvia

Liked: Amenities
Great experience staying at this Hotel, service was great and the food delicious
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and always clean. Great staff!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Septian

Great hotel
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in all respects.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Beautiful hotel located in the heart of downtown Puebla
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Shuangxia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel, everything is perfect!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Gilberto R. Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities, stellar service and good food venues.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Florice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooms and bathroom is top notch. The staff is friendly.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing views from rooftop dining/pool area, good dining optione
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff and service
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. The food was average at the hotel
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.
Stayed 2 nights in Jul 2024