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HOSTAL EL REFUGIO

Property class: 3
3-star guestrooms with balconies

Choose dates to view prices

Photo gallery for HOSTAL EL REFUGIO

An indoor garden with a patterned floor, wooden beams, and various potted plants.
A rustic wooden interior with a tiled floor, wooden furniture, and a brick wall.
A stone-walled courtyard with a round table set for a meal, surrounded by potted plants and a decorative fountain.
A wooden bench with a decorative mirror and a metal ladder against a brick wall.
A rustic outdoor seating area with a wooden table and benches, surrounded by potted plants and a decorative metal gate.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
Calle Miguel Hidalgo n m. 101, Col. Independencia Caleras, Puebla, PUE, 72100
  • Place, FINSA
    ‪10 min walk‬
  • Place, Parque del Paseo de Los Gigantes
    ‪10 min walk‬
  • Place, Chapel of Santo Domingo
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Family Room, Courtyard View

A room with bunk beds, a wooden ladder, a tiled floor, and a framed picture on the wall.

Family Room, Courtyard View

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Traditional Quadruple Room, Courtyard View

Traditional Quadruple Room, Courtyard View

Traditional Quadruple Room, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Cabin, Courtyard View

A wooden bench with a decorative mirror and a metal ladder against a brick wall.

Standard Cabin, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Basic Room, Courtyard View

A bedroom with a stone wall, a bed with a white and orange blanket, a wooden headboard, a framed picture, and a wooden door.

Basic Room, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

Puebla

Near the airport.Within a 15-minute walk of the hotel, you'll find FINSA and Parque del Paseo de Los Gigantes. Cuexcomate Volcano and Galerías Serdán are also within 3 miles (5 km).

What's nearby

  • FINSA - 10 min walk - 0.9 km
  • Parque del Paseo de Los Gigantes - 10 min walk - 0.9 km
  • Chapel of Santo Domingo - 5 min drive - 1.9 km
  • Zócalo de Puebla - 21 min drive - 11.6 km
  • Africam Safari - 39 min drive - 38.4 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Carl's Jr. - ‬6 min drive
  • ‪Pozolería Los Ángeles - ‬4 min walk
  • ‪Antigua Taquería La Oriental - ‬6 min drive

About this property

HOSTAL EL REFUGIO

3-star guestrooms with balconies
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at HOSTAL EL REFUGIO.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

  • 13 guestrooms or units
  • Meeting rooms
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
HOSTAL EL REFUGIO offers 13 accommodations. Rooms open to furnished balconies or patios. These individually decorated accommodations have separate dining areas. 32-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 9:00 AM to 10:30 PM; reservations required
  • Offsite parking; reservations required
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 100 to 180 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Art gallery

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Separate dining area

More

  • Individual decor

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 100 to 180 per person
  • Airport shuttle fee: MXN 150 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 130

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash.

Property is also known as

HOSTAL EL REFUGIO Hotel
HOSTAL EL REFUGIO Puebla
HOSTAL EL REFUGIO Hotel Puebla

Frequently asked questions

How close is HOSTAL EL REFUGIO to the airport?

HOSTAL EL REFUGIO is 15.9 mi (25-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does HOSTAL EL REFUGIO have an airport shuttle?

HOSTAL EL REFUGIO offers a shuttle from the airport to the hotel from 6:00 AM to 9:30 PM, at scheduled times, for a charge of MXN 150 per vehicle.

Does HOSTAL EL REFUGIO offer free breakfast?

Free breakfast isn’t provided at HOSTAL EL REFUGIO, but full breakfast is offered for a fee of between MXN 100 and 180 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at HOSTAL EL REFUGIO?

No, there is no casino at this hotel.

What time is check-in at HOSTAL EL REFUGIO?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM.

Is there free parking at HOSTAL EL REFUGIO?

Free parking is not available at this hotel.

Does HOSTAL EL REFUGIO have a pool?

HOSTAL EL REFUGIO does not have a pool.

Does HOSTAL EL REFUGIO have a restaurant?

Yes, there is a restaurant on site.

Does HOSTAL EL REFUGIO have a spa?

There are no spa services available at this hotel.

How close is HOSTAL EL REFUGIO to downtown Puebla?

HOSTAL EL REFUGIO is 4.2 mi away from Puebla.

HOSTAL EL REFUGIO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Poco personal
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar para relajarte
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Charlotte

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024