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Hotel Xelhua

3.5 star property
3.5-star hotel near Plaza de la Concordia

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Photo gallery for Hotel Xelhua

View from property
Junior Single Room
Front of property
Staircase
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760
  • Place, Plaza de la Concordia
    ‪2 min walk‬
  • Place, Great Pyramid of Cholula
    ‪5 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪5 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 22 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Pedro Cholula

City center stay.At this Cholula hotel, you'll be within a 5-minute walk of Plaza de la Concordia and Capilla Real. Ex-Convento de San Gabriel and Great Pyramid of Cholula are also within half a mile (1 km).

What's nearby

  • Plaza de la Concordia - 2 min walk - 0.2 km
  • Zócalo - 2 min walk - 0.2 km
  • San Gabriel Convent - 3 min walk - 0.3 km
  • Great Pyramid of Cholula - 5 min walk - 0.5 km
  • La Virgen de los Remedios Sanctuary - 5 min walk - 0.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 16 min drive

Restaurants

  • ‪Restaurant Bar La Lunita - ‬3 min walk
  • ‪Licorería San Pedrito - ‬2 min walk
  • ‪Amalia - ‬2 min walk
  • ‪Jazzatlán - ‬3 min walk
  • ‪La Terrace - ‬1 min walk

About this property

Hotel Xelhua

3.5-star hotel near Plaza de la Concordia
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Xelhua. Self parking is free.

  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Guest accommodations at Hotel Xelhua offer coffee/tea makers and complimentary toiletries. These individually furnished accommodations include dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Reception
Hotel Las Iglesias, Cholula
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 518 reviews
The price is CA $46
CA $62 total
includes taxes & fees
Dec 4 - Dec 5
Hotel Las Iglesias, Cholula

Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Xelhua

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property only accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Hotel Xelhua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 167 out of 360 reviews
Rating 8 - Good. 97 out of 360 reviews
Rating 6 - Okay. 53 out of 360 reviews
Rating 4 - Poor. 27 out of 360 reviews
Rating 2 - Terrible. 16 out of 360 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene bonito estilo, estás en una muy buena zona donde tienes todo cerca. Lo único que nos desagradó fue el internet, no sirve.
Stayed 1 night in Aug 2025

8/10 Good

Norma L

Liked: Cleanliness, staff & service, property conditions & facilities
Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El personal es súper amable y muy atento. La limpieza de la habitación es buena.
Stayed 1 night in Jun 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Raro diseño del baño.

La habitación que escogí tenía muy buena vista a la explanada y a la iglesia. Mi única incomodidad sería el baño. Olia mucho a coladera y la manguera de la regadera tenía una fuga y la forma en que está diseñado hace que se acumule el agua y se haga un reguero. A un lado tenía un pequeño hueco para "drenar" pero estaba tapado. Así que mi experiencia para bañarme fue incómoda. Por el resto estuvo muy bien.
Stayed 2 nights in May 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day
Stayed 4 nights in Apr 2025

10/10 Excellent

Yadira, Inglewood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor hotel no se puede pedir, la vista que se tiene a la pirámide es inigualable, está a una cuadra de esta y a 2 del centro de Cholula, muchos restaurantes están alrededor y el mercadito a 4 cuadras, definitivamente volveríamos a hospedarnos en este hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Stayed 6 nights in Jan 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025

8/10 Good

Diego

Stayed 2 nights in Oct 2024

8/10 Good

Alberto Herrera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Armando

Travelled with family
Liked: Staff & service
La bañera estaba sucio y el papel de baño era muy pequeño tampoco tenía aire centrado.
Stayed 1 night in Jun 2024

6/10 Okay

Luis

Travelled with partner
Liked: Staff & service
Bed very uncomfortable
Stayed 1 night in Apr 2024

6/10 Okay

CARLOS

Travelled with family and small children
It was okay but lacked a lot things. Too many to list.
Stayed 2 nights in Mar 2024

4/10 Poor

Eleacin

Stayed 1 night in May 2024

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024

10/10 Excellent

Martha, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

DULCE, SHERMAN OAKS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mariela, Franklin Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Margarita, Alvaro Obregón

Liked: Cleanliness, staff & service, property conditions & facilities
Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.
Stayed 1 night in Nov 2023

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023

8/10 Good

Oriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023