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NH Puebla Centro Histórico

Property class: 4
4-star Beaux Arts hotel near Zócalo de Puebla

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Photo gallery for NH Puebla Centro Histórico

Exterior
Lobby
Premium bedding, down comforters, pillowtop beds, minibar
Daily buffet breakfast for a fee
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Santo Domingo Church
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

8.6 out of 10
Excellent
(78 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

7.4 out of 10
Good
(18 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room (2 Double Beds)

8.4 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (2 Double Beds)

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

Puebla Historic Center stay.Within a 10-minute walk of this Puebla Historic Center hotel, you'll find Zócalo de Puebla and Palafoxiana Library. Rosario Chapel and Puebla Cathedral are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Santo Domingo Church - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 10 min walk - 0.9 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 18 min walk
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Fonda de Santa Clara - ‬2 min walk
  • ‪El Gato De Oro - ‬3 min walk
  • ‪El Corona - ‬2 min walk
  • ‪OCHO30.4 - ‬3 min walk
  • ‪Restaurant Puebla - ‬2 min walk

About this property

NH Puebla Centro Histórico

4-star Beaux Arts hotel near Zócalo de Puebla
NH Puebla Centro Histórico offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Puebla Centro Histórico. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • Built in 2006
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 100 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 400 to 440 for adults and MXN 400 to 440 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 21.5 to 23.5 for adults, and MXN 21.5 to 23.5 for children
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 100 per day
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 850 out of 1559 reviews
Rating 8 - Good. 415 out of 1559 reviews
Rating 6 - Okay. 169 out of 1559 reviews
Rating 4 - Poor. 72 out of 1559 reviews
Rating 2 - Terrible. 53 out of 1559 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Stayed 3 nights in Feb 2026

8/10 Good

Griselda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was great and very accomodating.
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Cleanliness
En general, todo fue excelente. El personal fue muy amable y el desayuno estuvo delicioso. Sin embargo, la habitación no cumplió con lo esperado ni con lo que se mostraba en las fotos de la página. Sería bueno considerar algunas mejoras en ese aspecto. Aun así, agradezco la atención durante mi estancia.
Stayed 1 night in Nov 2025

8/10 Good

Edgar

Stayed 2 nights in Nov 2025

8/10 Good

Carlos G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay with easy access to many attractions in downtown Puebla.
Stayed 2 nights in Nov 2025

6/10 Okay

Jose, Oceanside

Overall was ok
Stayed 2 nights in Nov 2025

4/10 Poor

Juan C

Travelled with partner
Disliked: Cleanliness, amenities
Room was not clean and service wasn’t as good as other NH hotels. We asked for an iron Saturday evening and did not get one until Monday morning after asking multiple times. No coffee or micro wave at the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 6 nights in Nov 2025

4/10 Poor

Julian, Laverne Ok

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty, no water to drink.
Stayed 1 night in Oct 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Bon rapport qualité prix. Mais les petits-déjeuners, quand des bus de voyage organisé ont rempli l'hôtel, sont très désagréables pour qui cherche un peu de calme le matin. Il arrive que les chambres soient faites un peu tard en après-midi, voire passé 18:00, ce qui limite l'accès pour la sieste.
Stayed 7 nights in Nov 2025

8/10 Good

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

LUZ, Hollywood

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly.
Stayed 1 night in Oct 2025

6/10 Okay

Paqko

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very well located, comfortable, good breakfast, but the lobby looks a bit unattended, the lobby lady's room was dirty (3 toilets and all dirty).
Stayed 1 night in Oct 2025

8/10 Good

Arturo

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a few things like the security box was broken , some fluid running water during many hours and rare sounds like guns in the very early morning.
Stayed 3 nights in Oct 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B
Stayed 1 night in Oct 2025

2/10 Terrible

silvia irene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia. Llegué ya noche al hotel casi 11 pm. Me entregaron un cuarto. Mi reserva era de dos camas camas que estaba llena de pelos , sábanas sucias. Hablé a recepción y mandaron a seguridad a checar con un rodillo de quitar pelos. Le dije que si era una broma !!! . Yo le dije que no iba a dormir con mi hija ahí . No les quedó más opción que darme otro cuarto. Ya cansada nos pasamos al otro cuarto. No me pidieron disculpas de recepción o alguien hablaría conmigo como el gerente o algo . Baños sucios llenos de moho, pelos , la tina sucia. Muy mal todo no es como en las fotos la verdad evítense de ir. La alberca sucia y no estaba en servicio. El peor hotel que me he quedado en Puebla .
Stayed 7 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Sep 2025

10/10 Excellent

Luis H

Stayed 4 nights in Oct 2025

10/10 Excellent

Angel

Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of everything and close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Arun

Stayed 2 nights in Oct 2023

2/10 Terrible

LUZ VICENTE

Stayed 4 nights in Sep 2025