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NH Puebla Centro Histórico

4.0 star property
4-star Beaux Arts hotel near Zócalo de Puebla

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Photo gallery for NH Puebla Centro Histórico

Exterior
Fitness facility
Daily buffet breakfast for a fee
Lobby
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Puebla Convention Center
    ‪15 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

8.6 out of 10
Excellent
(74 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

7.2 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room (2 Double Beds)

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (2 Double Beds)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Pet friendly
  • Parking included
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CA $184 total
includes taxes & fees
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About the area

Puebla

Puebla Historic Center stay.A stay at this Puebla Historic Center hotel places you steps from Bello Museum and within a 5-minute walk of Zócalo de Puebla. Palafoxiana Library and Rosario Chapel are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Santo Domingo Church - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 10 min walk - 0.9 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 18 min walk
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪El Gato De Oro - ‬3 min walk
  • ‪El Corona - ‬2 min walk
  • ‪Fonda Margarita VIP - ‬3 min walk
  • ‪Fonda La Mexicana - ‬1 min walk
  • ‪OCHO30.4 - ‬3 min walk

About this property

NH Puebla Centro Histórico

4-star Beaux Arts hotel near Zócalo de Puebla
NH Puebla Centro Histórico offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Puebla Centro Histórico. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • Built in 2006
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 100 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 100 per day
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 829 out of 1507 reviews
Rating 8 - Good. 389 out of 1507 reviews
Rating 6 - Okay. 167 out of 1507 reviews
Rating 4 - Poor. 70 out of 1507 reviews
Rating 2 - Terrible. 52 out of 1507 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

silvia irene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia. Llegué ya noche al hotel casi 11 pm. Me entregaron un cuarto. Mi reserva era de dos camas camas que estaba llena de pelos , sábanas sucias. Hablé a recepción y mandaron a seguridad a checar con un rodillo de quitar pelos. Le dije que si era una broma !!! . Yo le dije que no iba a dormir con mi hija ahí . No les quedó más opción que darme otro cuarto. Ya cansada nos pasamos al otro cuarto. No me pidieron disculpas de recepción o alguien hablaría conmigo como el gerente o algo . Baños sucios llenos de moho, pelos , la tina sucia. Muy mal todo no es como en las fotos la verdad evítense de ir. La alberca sucia y no estaba en servicio. El peor hotel que me he quedado en Puebla .
Stayed 7 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Sep 2025

10/10 Excellent

Luis H

Stayed 4 nights in Oct 2025

10/10 Excellent

Angel

Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of everything and close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Arun

Stayed 2 nights in Oct 2023

2/10 Terrible

LUZ VICENTE

Stayed 4 nights in Sep 2025

6/10 Okay

Jose

Travelled with family
Liked: Staff & service, amenities
The location is great ,staff is very friendly and helpful, great parking. Hotel rules and policies limits staff for guests needs . Unfortunate batrooms had some mold, sinks with a yellow rim,bathroom black rims, water gets out of shower and make a big poodle in the outside, dirty furniture
Stayed 1 night in Sep 2025

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff..
Stayed 3 nights in Aug 2025

10/10 Excellent

viliulfo

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Blanca Guillermina

Travelled with family
Disliked: Staff & service
I booked for 3 guests and there was only 2 towels. I called to request more and was given so much attitude for the 1 towel. I requested 3 additional ones and was told no. I told them I would pay an extra fee if that was the issue and they told me no that I would just need to work with what was provided. Never booking here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Diego

Stayed 1 night in Aug 2025

10/10 Excellent

Efrain

Stayed 2 nights in Aug 2025

8/10 Good

Carmen Marcela

Travelled with partner
Needs updating Looks old and negleted
Stayed 6 nights in Aug 2025

6/10 Okay

Daniel, Hillsborough

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The best about this hotel is the breakfast (which is delicious) and location. The rooms need to be upgrade, you can hear everything the room next. The air conditioning doesn’t work properly. This hotel shoud be two stars.
Stayed 5 nights in Jul 2025

6/10 Okay

Deisi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is ok but more maintenance
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose, carrollton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elvira Geraldina

Travelled with family
Great place in center of the city
Stayed 4 nights in Jul 2025

6/10 Okay

Katerin

Stayed 1 night in Jul 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Entiendo que elegí una tarifa sencilla, pero ni siquiera me pusieron la botellita de agua pura que como mínimo te regalan en todos los hoteles. Por el nivel que presume el hotel, se espera que aún la tarifa sencilla no sea tan sencilla como en otros lados, pero así es.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose, Salinas

Stayed 7 nights in Jul 2025

6/10 Okay

Juan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025