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Hacienda Tres Lagos

4.0 star property
4-star beachfront hotel near General Carrera Lake

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Photo gallery for Hacienda Tres Lagos

Design Room
Horseback riding
Living area
Design Room
Design Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Carretera Austral Km 274, Chile Chico, Aisen, 6050000
  • Place, Plaza Puerto Guadal
    ‪17 min drive‬
  • Place, Puerto Guadal Public Library
    ‪17 min drive‬
  • Place, Puerto Guadal Beacon
    ‪17 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Floating Lake Room

Floating Lake Room | Terrace/patio

Floating Lake Room

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabana del Lago

Cabana del Lago

Cabana del Lago

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 2 Twin Beds

View all photos for Traditional Room (Family)

Traditional Room (Family)

Traditional Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Design Room

Design Room

Design Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the area

Puerto Guadal

On the beach.You'll be within half a mile (1 km) of General Carrera Lake and 9 miles (15 km) of Capillas de Marmol. Catedral de Mármol and Marble Caves are also in the region.

What's nearby

  • Plaza Puerto Guadal - 17 min drive - 11.3 km
  • Puerto Guadal Public Library - 17 min drive - 11.6 km
  • Puerto Guadal Beacon - 17 min drive - 11.6 km
  • El Maqui Waterfall - 25 min drive - 16.9 km
  • Capillas de Marmol - 36 min drive - 18.2 km

Restaurants

  • ‪Restaurant Costanera - ‬20 min drive
  • ‪Jarrita's Bar - ‬20 min drive
  • ‪Restaurant El Lengal - ‬20 min drive

About this property

Hacienda Tres Lagos

4-star beachfront hotel near General Carrera Lake
Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Hacienda Tres Lagos like a marina and a sauna.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available.

This 4-star Chile Chico hotel is smoke free.

  • 22 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hacienda Tres Lagos offers 22 accommodations. Beds feature down comforters and premium bedding. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.

Similar properties

Porch
Parador Austral Lodge
Chile Chico
  • On private beach
  • Parking included
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 22 reviews
Parador Austral Lodge

Property amenities

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of CLP 50,000
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hacienda Tres Lagos

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: CLP 50000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Tres Lagos Hotel
Hacienda Tres Lagos Hotel Puerto Guadal
Hacienda Tres Lagos Puerto Guadal
Hacienda Tres gos Puerto Guad
Hacienda Tres Lagos Hotel
Hacienda Tres Lagos Chile Chico
Hacienda Tres Lagos Hotel Chile Chico

Frequently asked questions

How close is Hacienda Tres Lagos to the airport?

Hacienda Tres Lagos is 142 mi (261-min drive) away from the Balmaceda (BBA) airport, the closest popular airport to the property.

Does Hacienda Tres Lagos have an airport shuttle?

Airport shuttle services are not available at Hacienda Tres Lagos.

How close is Hacienda Tres Lagos to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Hacienda Tres Lagos offer free breakfast?

Hacienda Tres Lagos offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Hacienda Tres Lagos?

No, there is no casino at this hotel.

What time is check-in at Hacienda Tres Lagos?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hacienda Tres Lagos?

This hotel offers free self parking.

Does Hacienda Tres Lagos have a pool?

Hacienda Tres Lagos does not have a pool.

Does Hacienda Tres Lagos have a restaurant?

Yes, there is a restaurant on site.

Does Hacienda Tres Lagos have a spa?

There are no spa services available at this hotel.

How close is Hacienda Tres Lagos to downtown Chile Chico?

Hacienda Tres Lagos is 5.3 mi away from Puerto Guadal.

Hacienda Tres Lagos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place with beautiful landscapes! The service from all the staff was phenomenal—Javiera, the receptionist, Maria, the waitress, and the chefs, who cooked exquisite meals. Highly recommended! The week we spent at the hotel was unforgettable. The room cleanliness was excellent, the fireplace in each room was super cozy, and the landscapes were breathtaking and unforgettable. We will be back soon!
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
This property has the potential to hit top mark. However the kindness of the staff and the magnificent location -although extremely remote- cannot make up for everything. A very poor wifi - that the absence of tv makes even more painful- the absence of laundry and an overall lack of good maintenance of the place and appliances in general makes it a tiny bit too bohemian to my test. This being said, I loved my stay at the Hacienda!
Stayed 4 nights in Nov 2023
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un petit coin de Paradis qui malheureusement manque de maintenance sur les bâtiments Excellent accueil, très bonne cuisine, personnel adorable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jahreswechsel

Wunderbar und erholsam. Toller Jahreswechsel.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities

Très bonne étape de détente, manque de chauffage

Très bon accueil. Cadre magnifique. Chambre spacieuse et claire avec une superbe vue sur le lac et les montagnes environnantes. Bonne restauration. Nous avons rencontré un problème : les radiateurs étaient arrêtés, de même que dans le restaurant. Il y avait un poêle à bois qu'il fallait alimenter toutes les heures. Le gérant et toute son équipe ont fait le maximum pour régler le problème mais, après que le gérant ait eu son boss au téléphone, nous avons compris que c'était une volonté du propriétaire de l'établissement.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, property conditions & facilities, room comfort

Maravilloso hacienda tres lagos

Excelente lugar para descansar,bien atendido,comida rica y abundante, brindan un excelente servicio,limpio,muy agradecida y recomendable 100%
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confiables

especial mension a la prontitud y eficiencia de la administracion al modificar reservas y devolver montos comprometidos.
Stayed 3 nights in Jan 2022
Verified

8/10 Good

GJ

Liked: Cleanliness, staff & service, room comfort

Bijzondere locatie

Vriendelijke ontvangst, zeer behulpzaam en gastvrij personeel, prachtige locatie.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rustig gelegen aan het meer. De kamers hebben allemaal uitzicht op het meer.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperdible!

Lugar increíble, personal muy atento y amable
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Eulogio

Liked: Cleanliness, room comfort
Esperabamos algo mejor. El lugar maravilloso mal aprovechado
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Hacienda Tres Lagos is in a beautiful location and had a pretty large estate with very many facilities. Unfortunately, the whole complex is a bit dated and they seem to struggle to maintain it all. Offering half as many things done really well would be much better. If you expect a luxurious hotel experience you'll be disappointed but if you come for the nature and want to stay in a comfortable place with pretty good food (for the region) you should be well served here. The staff seem to be changing with the season, with some staff members only in town for a few weeks so the food might vary in quality. We really liked the many animals roaming freely around the big estate but that does come with the odd pile of horse dung here and there :). Our room was very comfortable, spacious and had a good view of the lake. Although the staff was very friendly and helpful, we paid upfront a significant amount for a Christmas Gala dinner which was promised to be slow-roasted lamb on a fire (a speciality from Patagonia) which was then changed last minute for the salmon you can get everyday (at a much lower cost). They actually visibly prepared the lamb the whole day but actually the staff ate it instead in front of the guests! This was quite a surreal experience for Christmas Eve with no explanation or apology.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing location. Clean and comfortable cabins with log stoves. Great staff - and staff dogs. Good food.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

para repetir unos dias de descanso

Muy buen lugar para descansar y desconectarse, todo el personal muy amable.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso!!!!!!!!!!

La verdad que este lugar es un paraiso!!!!!, Lastima que pasamos solamente un dia por estar de paso. Es un lugar, para disfrutar y descansar. Hay muchas cosas para hacer ahi mismo, te atienden muy bien, siempre atentos a todo....
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Muy lindo lugar.

1.- Habiamos hecho una reserva con varios meses de anticipacion, cancelamos y el dia que llegamos al hotel pareciera que no nos estaban esperando. La habitacion no estaba calefaccionada y no tenian cena para darnos porque no habia nadie en el hotel. 2.- La calefaccion era una lucha, siempre habia que pedir que nos prendan las estufas o el hogar a leña.
Verified

10/10 Excellent

Bernd

Stayed 2 nights in Feb 2026
Verified

8/10 Good

Donald

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

YEONG JUN

Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019