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Hotel Ojo de Agua

3.0 star property
3-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Hotel Ojo de Agua

On the beach
Superior Room, Sea View | Beach/ocean view
Outdoor pool, sun loungers
Lobby sitting area
Sundeck

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

View in a map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(39 reviews)
  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(19 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.0 out of 10
Good
(11 reviews)
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(54 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Morelos

On the beach.With a stay at this Puerto Morelos hotel, you'll be steps from Ojo de Agua Beach and a 5-minute walk from Arrecife de Puerto Morelos National Park. Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative are also within half a mile (1 km).

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.2 km
  • Puerto Morelos Town Square - 6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km
  • Puerto Morelos Beach - 4 min drive - 3.2 km
  • Crococun Zoo - 7 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Ojo de Agua - ‬2 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Merkadito Del Mar - ‬5 min walk
  • ‪Local Coffee + Shop - ‬4 min walk
  • ‪Don Ernesto's - ‬2 min walk

About this property

Hotel Ojo de Agua

3-star beachfront hotel near Puerto Morelos Beach
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Ojo de Agua.

This 3-star Puerto Morelos hotel is smoke free.

  • 35 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Similar properties

On the beach, snorkeling

Hotel & Beach Club Ojo de Agua

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 651 reviews
Hotel & Beach Club Ojo de Agua

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ojo de Agua

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Hotel Ojo de Agua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1013 reviews
Rating 8 - Good. 287 out of 1013 reviews
Rating 6 - Okay. 147 out of 1013 reviews
Rating 4 - Poor. 101 out of 1013 reviews
Rating 2 - Terrible. 107 out of 1013 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the washrooms could be better, staff was very friendly and nice
Stayed 6 nights in Jun 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is on the side street. Staff is very thorough in their information.
Stayed 3 nights in Jun 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
Nice room and restaurant. We made an appointment for beach chairs at the beach club for 12:30 and you gave our chairs away at 12:00 and turned us away. Your computers were down and you couldn't see the reservations. We will not be back.
Stayed 2 nights in Jun 2025

2/10 Terrible

corinne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t go. Worst hotel of our trip.

Moldy. Bathroom water smelled. Furniture was dilapidated.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very glad they had refrigerators in the room. It could use more comfortable patio chairs.
Stayed 9 nights in Jun 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
My recent stay at Hotel Ojo de Agua was an absolutely delightful experience that exceeded expectations. The location is perfect-right in the heart of Puerto Morelos, offering easy walking access to the beach, local shops, the town square, and a wide variety of restaurants and bars. The area felt safe and vibrant, filled with culture, friendly locals, and plenty of options for entertainment. One of the highlights was the live music in the evenings at a nearby local restaurant just steps away from the hotel. It added a beautiful touch to the atmosphere and created such a relaxing, vacation-like vibe. The hotel itself was comfortable, clean, and conveniently located near the Malecón the famous tilted lighthouse, which made for great evening walks and photos. Whether you're traveling solo, with family, or as a couple, l'd highly recommend this place for anyone looking to unwind and explore the charm of Puerto Morelos. I'll definitely be coming back in the future —this place has earned a special spot in my heart.🌴✨
Stayed 6 nights in Jun 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Wendy Lynn, Niagara-on-the-Lake

Liked: Cleanliness, staff & service, property conditions & facilities
The whole travel experience was great, from weather to the Beach, Restaurants etc,
Stayed 10 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean , and next to the ocean. Very quiet! And within walking distance of everything you need. The workers that I spoke to ended up being super helpful at the hotel and the restaurant. The only issues I had was they only had sheets on the bed no comforter, but no biggie next time I know to bring one, and the remote and TV didn't seem to work but that could of just been a battery issue 😊. I would recommend this property, with or without kids.
Stayed 4 nights in Jun 2025

6/10 Okay

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel no se parece a las fotos pero está en una playa hermosa y es muy barato.
Stayed 1 night in Jun 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
First of all I didn’t stay there I immediately left out the room and went to the front desk and told them that that place is unsafe and I don’t want to stay there. I’m still waiting on my money to get put back on my card. They had roaches in the room and hardly nobody staying on the property.
Stayed 4 nights in May 2025

8/10 Good

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jeremy

Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Never seen properly did not stay there.. mix up and charge for stay which should been cancelled because credit card didn’t go through I will call to make complaint
Stayed 2 nights in May 2025

8/10 Good

Donnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 14 nights in May 2025

10/10 Excellent

Rhiannon

Stayed 7 nights in Apr 2025

8/10 Good

Rodolfo

Travelled with group
Liked: Staff & service
Friendly Staff
Stayed 1 night in May 2025

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Cristin

Liked: Cleanliness, staff & service, amenities
They ran out of water while I was there. No water in the jug and no bottles. The pool didn't have the furniture set up. Otherwise the room was nice and clean. I had a wonderful ocean view. The price was very low, so I think ya know, you get what you pay for. It was a basic hotel right by the beach, and right by lots of restaurants. The beach is very nice at that location, minimal seaweed. The food at the beach club is good, especially the breakfast.
Stayed 3 nights in Apr 2025

8/10 Good

Carmen

Stayed 1 night in Apr 2025

4/10 Poor

Salvador, Cabazon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk bad addicted
Stayed 1 night in Apr 2025

6/10 Okay

Hiram Aponte

Las facilidades y cuartos requieren mantenimiento.
Stayed 7 nights in Apr 2025

6/10 Okay

Peggy

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Property needs updated badly. Electrical outlets did not work in bathroom. Very convenient to restaurants & down town area. Property directly on beach which we loved. Beach area beautiful.
Stayed 7 nights in Apr 2025

8/10 Good

Clifford Arthur

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

2/10 Terrible

Martha

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We repeatedly asked for hot water every day for ten days finally got lukewarm the last night lots of excuses will not go back
Stayed 10 nights in Apr 2025