Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

6 bars/lounges, 3 poolside bars, swim-up bar, beach bar

Suite (PARADISE CHILL OUT ) | Living area

On the beach, beach cabanas, sun loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Breakfast included
Room service

Explore the area

Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪6 min walk‬
Place, Puerto Morelos Beach
‪13 min drive‬
Place, Puerto Morelos Town Square
‪22 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪31 min drive‬

Room options

Suite (Swim Up Paradise)

Very good

43 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room (Paradise)

Wonderful

30 sq m
Sleeps 3
1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Paradise Suite

Exceptional

50 sq m
Sleeps 2
1 King Bed

Junior Suite (Paradise)

Exceptional

43 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite (Swim Up Paradise)

43 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, Ocean View (Paradise)

Wonderful

29 sq m
Ocean view
Sleeps 2
1 King Bed

Suite (PARADISE CHILL OUT )

58 sq m
Ocean view
Sleeps 4
1 King Bed

Suite (PARADISE CHILL OUT SWIM UP)

Exceptional

58 sq m
Sleeps 4
1 King Bed

Suite with Sea View

35 sq m
Sleeps 2

Suite with internal view

30 sq m
Sleeps 2

Suite with internal view

51 sq m
Sleeps 4

Suite with internal view

51 sq m
Sleeps 4

Suite with internal view

62 sq m
Sleeps 2

Suite with internal view

70 sq m
Sleeps 4

Suite with internal view

65 sq m
Sleeps 4

Suite with internal view

65 sq m
Sleeps 4

Island Oasis Suite

Sleeps 2

King Paradise Room

Sleeps 2

Queen Paradise Room

Sleeps 3

Oceanfront Paradise Studio

Sleeps 2

Oceanfront Chillout Suite

Sleeps 2

Luxury Paradise Suite

Sleeps 2

Ocean Front Suite with Infinity Pool

Sleeps 2

Beachfront Honeymoon Suite

Sleeps 2

Ocean Front Paradise Swim-up Studio

Sleeps 2

Luxury Paradise Swim-up Suite

Sleeps 2

King Paradise Swim-up Suite

Sleeps 2

About the area

Puerto Morelos

Beachside getaway.You'll be steps from Arrecife de Puerto Morelos National Park and a 5-minute walk from Petempich Bay. Also, Puerto Morelos Beach is within 2 miles (3 km) and Dr. Alfredo Barrera Marin Botanical Garden is within 6 miles (10 km).

What's nearby

Arrecife de Puerto Morelos National Park - 6 min walk - 0.6 km
Puerto Morelos Beach - 13 min drive - 5.7 km
Moon Palace Golf Club - 19 min drive - 15.8 km
Ojo de Agua Beach - 20 min drive - 8.5 km
Puerto Morelos Town Square - 22 min drive - 9.2 km

Getting around

Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

‪Preferred Club Bar - ‬6 min drive
‪Le Chique - ‬6 min drive
‪Salted Rim - ‬5 min drive
‪Frank & Lola's Italian Trattoria - ‬5 min drive
‪Spoon - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5-star beachfront property near Puerto Morelos Beach

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a garden. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

148 guestrooms or units

4 dining venues

3 bars by the pool

6 bars or lounges

Meeting rooms

Buffet breakfast (free)

Karaoke

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (free)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Convenience store

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

No smoking on site

Bar on the beach

Swim-up bar

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Pool
Breakfast included
All-inclusive
Spa

CA $416 total

includes taxes & fees

Dec 16 - Dec 17

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Pool
Hot tub
Breakfast included
All-inclusive

CA $493 total

includes taxes & fees

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Property amenities

Family friendly

4 outdoor pools
Baby bath
Baby toys
Changing table
Children's games
Children's toys
Free babysitting
Free children's club
Free rollaway/extra bed
Free supervised activities for children
Grocery/convenience store
High chair
Laundry facilities
Lifeguards on site
Mini-fridge
Playground
Snack bar/deli

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
3 poolside bars
4 restaurants
6 bars/lounges
A beach bar
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Things to do

4 outdoor pools
Beach volleyball
Beach yoga
Concerts/live shows
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Health club
Karaoke
Playground
Shopping

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Room amenities

Entertainment

42-inch smart TV with premium cable channels

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Free stocked minibar
Mini-fridge
Restaurant dining guides
Wet bar

Air conditioning
Connecting rooms available
Desk
Free international calls
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun

Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

8.6

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Xhensila

Travelled with partner

Sep 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I stayed at this property for 4 days and it was one of the most disappointing vacations I’ve ever had. The staff was very impolite, the room service was bad, and the so-called “all inclusive” system is a joke since you only get a few points that can be finished with just two beers. The food was extremely limited, and on three different occasions they didn’t even have beef or chicken, leaving us to eat tacos with only cheese. The photos online are completely misleading, there were no activities at all, and overall the resort looked nothing like what was advertised. Everything about this stay fell far below expectations, and I would not recommend it to anyone.

Stayed 4 nights in Sep 2025

10/10 Excellent

Skylar

Travelled with family, Travelled with family and small children

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was awesome, resort was extremely family friendly

Stayed 5 nights in Aug 2025

10/10 Excellent

Brooke

Travelled with family, Travelled with family and small children

Aug 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a beautiful resort. Kids had a blast with the swim out rooms and choice of activities. Able to book excursions easily at fron desk. Booked and out on a snorkeling boat in 45 minutes! Great family vacation.

Stayed 4 nights in Jul 2025

8/10 Good

Maira

Aug 13, 2025

Liked: Cleanliness, property conditions & facilities

Place was okay.

Stayed 4 nights in Jul 2025

8/10 Good

Leticia I

Aug 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet and safe

Stayed 4 nights in Jul 2025

10/10 Excellent

David, Seal Beach

Travelled with family

Aug 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay. Strongly recommend it.

Stayed 5 nights in Aug 2025

10/10 Excellent

Gabriel, Seal Beach

Travelled with family and small children

Aug 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay, staff was great. 10/10. People are commenting about the seaweed. Not their fault. They did everything to keep it clean.

Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan C.

Aug 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best All Inclusive in Cancun! I love everything about Margaritaville. Going back.

Stayed 3 nights in Aug 2025

6/10 Okay

Nicole

Aug 5, 2025

Stayed 5 nights in Jul 2025

4/10 Poor

Priya

Travelled with partner

Jul 31, 2025

Disliked: Staff & service, amenities

The food was a hit and miss. Rita’s tacos was good but the rest of the restaurants were just ok. One night the food was good but it was served cold. By the time the server came back around it had been 20 minutes so it was no point in replacing. Room service did not have a lot of options. It was hard to get a decent drink there. The only bar with a menu was compass bar and they only gave me a menu on the last couple days of a 7 night trip. Every other time the bartender would give the mocktail menu and I would add a shot to it. When they finally gave the real menu the new bartender said “we don’t have that here” when I showed him a picture of the mocktail menu that they kept giving me. That’s when they gave me the real menu. It seems that they don’t want to give you the menu so they can keep serving the drinks that are easier to make. The points system they had for the mini bar was annoying. You could only use it on beer, soft drinks, and snacks. It was inconvenient having to go to joes merchant shop every time and drop it off to the room The room was clean and easy to get to the bar. There was a lot of stinky seaweed but that’s not the hotels fault. It was easy to get Ubers to and from the hotel.

Stayed 7 nights in Jul 2025

8/10 Good

Suzanne

Travelled with family

Jul 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean and well maintained. Very quiet and did not feel crowded. Staff was AMAZING! Every need met timely and with a smile. Food was OK, all inclusive food is meh anyway, but felt the options were limited and taste was average.

Stayed 5 nights in Jul 2025

2/10 Terrible

Melida

Jul 30, 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Osiris

Travelled with family

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best of this is the staff. All of them are always ready to assist you with kindness and professionalism. I’m ready to go back very soon!

Stayed 3 nights in Jul 2025

8/10 Good

Sayantan

Travelled with partner

Jul 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was very nice, the Food was excellent at the Italian restaurant. The food at the Latino restaurant was average. The breakfast buffet was really nice. The lunch at the beach house is manageable but the dinner at the beach house restaurant is bad. I gave four star, one star was taken out because of the beach. They really try hard to keep it clean, but no one can swim because of the sargasso. The staff at all over the resort is friendly except at the reception. The staff at the reception tried to sell me an expensive room and they offered immediate check-in, when I declined, they gave rooms to others while I sat. This does not look nice for someone who comes to this resort for the first time. The pools are really nice, there is a kids friendly pool and there is adult pool, the are well maintained and cleaned. People should definitely visit this resort. It is definitely a value for the money I would say better than Hilton next to it.

Stayed 5 nights in Jul 2025

4/10 Poor

Margaretha

Travelled with partner

Jul 24, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

I like how the hotel looks and the clean property

Stayed 5 nights in Jul 2025

10/10 Excellent

Staci, Cutten

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the best time !!

Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family

Jul 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our vacation was lovely! The property was clean and well maintained. Sadly it was seaweed season, but the resort was doing their best to try to clean away as much as possible. Event host, Colin was amazing and kept us involved in all resort activities.

Stayed 6 nights in Jul 2025

8/10 Good

Dulce

Travelled with partner

Jul 13, 2025

Liked: Cleanliness, staff & service, amenities

hubo muchos detalles que deben cuidar, el teléfoni de la habitación no funcionaba, la bicicleta de smooties que procionan no funcionaba, la lancha para ir al snorkel descompuesta (eso nos dijeron), la verdad som cosas que parecen pequeñas pero en realidad deben cuidar mucho. que pena que nos tocara esa experiencia. al final tambien el chico de la marimba ya no lo dejaron tocar y la estabamos pasando muy bien, todos los huespedes nos molestamos. Cuiden su hotel, aun es muy lindo, pero esos detalles les pueden costar mucho. El personal del hotel muy bien! todos nos trataron excelente!

Stayed 2 nights in Jul 2025

6/10 Okay

Mario, Allen Park

Travelled with family, Travelled with group

Jul 13, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Amenities

Peaceful Vibe, Great Service — But Limited Entertainment and So-So Food I recently stayed at Margaritaville Cancun and had a mixed experience. The staff were excellent—friendly, polite, and always helpful. The pools were clean, the drinks were well-made with popular brands, and the overall atmosphere was peaceful and relaxing. The spa and massages were also fantastic. That said, the food was mediocre overall, with the seafood being the standout. Room service had limited, low-quality options. Despite being told to reserve the morning of, dinner reservations were always booked until 8:30 PM. Entertainment was lacking, aside from a nightly live band and one enjoyable beach BBQ with acrobat performers (the highlight of the week). Most activities required pricey excursions. The beach itself was nearly unusable due to nonstop sargassum, which created a constant foul smell—even though staff worked hard to clean it. If you’re looking to unwind by the pool with good drinks in a quiet environment, this could be the spot for you. But if you’re seeking great food, a lively atmosphere, or beach access, you may want to look elsewhere.

Stayed 6 nights in Jul 2025

10/10 Excellent

Oscar

Travelled with family

Jul 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel , very clean and good service, only issue was the sea weed so wouldn’t recommend you to travel in summer

Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Travelled with family

Jul 11, 2025

Liked: Room comfort

Disliked: Property conditions & facilities

Not 5 stars

The place was average, tired decor but perfectly fine. Not 5 stars. Overwhelming disappointment was the stench of sewage all the time and the sea was unusable due to seaweed which is not the hotels fault and indeed they were trying hard to clear it.

Stayed 1 night in Jul 2025

10/10 Excellent

Eddy

Travelled with partner

Jul 10, 2025

Liked: Cleanliness, property conditions & facilities

This property is small and offers everything needed. Planning excursions was very easy thru the resort and all the events at they offered were fun and engaging

Stayed 3 nights in Jul 2025

8/10 Good

Rudra Rakshit

Jul 5, 2025

Stayed 5 nights in Jun 2025

2/10 Terrible

Kristen

Travelled with partner, Travelled with group

Jul 4, 2025

Disliked: Amenities

Day 1 we arrived and were given a tour from a concierge and checked in and was given an opportunity to pick from a romantic dinner or couple massage and then if we don’t use. We get $100 towards our room. Dinner was ok night 1. During the live music I went to the ladies room where the door knob fell off and locked me in the bathroom. For 15 min I banged and screamed for help. It wasn’t till my bf went looking for me and had a woman check the bathrooms did she have to let me out. FYI during this day I got 3 visits and 2 phone calls to pay and pre book a massage for an extra fee. I finally snapped as I felt like I was being harassed. Day 2 we had dinner reservations to the only OTHER restaurant. That is correct. They only have 2 restaurants for dinners. 2 for lunches. And 1 for breakfast. Dinner at Latino was by far the worst food at the report. So bad. Day 3 we took an uber to Puerto Morales for dinner and had an amazing meal. At no time did I get drunk……… All meals have up charges for extra money to have better food. The hotel is a time share selling hotel so come to find out I had to pay for the Taco Party and wasn’t allowed to use the $100 package I was given at the start because I didn’t sit through a time share presentation that I knew nothing about. Don’t forget the bug spray !!! I look like I have the chicken pox from whatever bugs are at the main bar. Bath tubs don’t have hot water. Oh yes and in our suite the door to the bedroom fell off twice!

Stayed 4 nights in Jun 2025

10/10 Excellent

Eva, Spring

Travelled with partner

Jul 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was amazing!! The cleanest hotel we’ve been too in Cancun, this was our 3rd time going to Cancun. The food was also the best. The atmosphere is so calm. Right on the beach and more private than the hotel zone. The staff were great all over from front to the restaurants, the bars, just walking around. I would definitely come again!

Stayed 5 nights in Jun 2025

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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

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Paradise Suite

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Suite (PARADISE CHILL OUT )

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Suite with Sea View

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Suite with internal view

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Suite with internal view

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Suite with internal view

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Suite with internal view

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Island Oasis Suite

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Queen Paradise Room

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Oceanfront Chillout Suite

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Luxury Paradise Suite

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Ocean Front Suite with Infinity Pool

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Beachfront Honeymoon Suite

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Ocean Front Paradise Swim-up Studio

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Luxury Paradise Swim-up Suite

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King Paradise Swim-up Suite

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About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

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Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment