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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
Luxurious 5-star hotel with 3 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Creator video
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Exterior
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪18 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(79 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(24 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • 57 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(17 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Morelos

Seaside stay .Within 6 miles (10 km) of this hotel, you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Also within 9 miles (15 km) are Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Puerto Morelos Beach - 13 min drive - 6.0 km
  • Ojo de Agua Beach - 16 min drive - 8.9 km
  • Puerto Morelos Town Square - 18 min drive - 9.2 km
  • Moon Palace Golf Club - 27 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Le Chique - ‬6 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬5 min drive
  • ‪Spoon - ‬6 min drive
  • ‪Lobby Bar - ‬5 min walk

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Luxurious 5-star hotel with 3 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square meters) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 4340 sq ft of conference space
  • 403 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 820 out of 1479 reviews
Rating 8 - Good. 354 out of 1479 reviews
Rating 6 - Okay. 185 out of 1479 reviews
Rating 4 - Poor. 57 out of 1479 reviews
Rating 2 - Terrible. 63 out of 1479 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Stayed 4 nights in Dec 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie French

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Looks brand new. Very clean. We loved that the property wasn’t very big very so it’s easily walkable. Food was delicious. Staff were so attentive and friendly. Gabino served us several days and told o great care of us and remembered what we liked. Able helped get us booked with the things we wanted to do and helped us so much. The spa was worth every penny. Very relaxing.
Stayed 3 nights in Oct 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a 5 night stay at Margaritaville adults only. Our group was a party of 10. Overall we loved the resort. Very clean and we all loved our rooms. Our only problem was getting reservations for dinner together. We either had to eat at 5 or at 9 pm. 5 was way too early and 9 was way too late. I also didn't love that both reservation required restaurants were closed on the same night.(Our last night). What we did absolutely love were the people who worked there. Pepe in the smaller pool bar was THE BEST and Gambino in the restaurant was right on top of service every day! We will definitely stay at a Margaritaville again and wouldn't hesitate coming back to this one in Puerto Morales!
Stayed 5 nights in Oct 2025

8/10 Good

Amber Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good mid range resort. The staff it amazing and really care about you're time there. The food was good but the portions were small. The only thing that annoyed me was they're "prestige travelers" program. I told them i wasnt interested multiple times and they still tried to sell my husband and I on listening to the pitch(scam).
Stayed 7 nights in Oct 2025

10/10 Excellent

ghazal, vancouver

Stayed 3 nights in Oct 2025

10/10 Excellent

Artsiom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay! The hotel was clean, comfortable, and in a great location—but what really made the experience exceptional was the staff. Jorge, Armando, and Ivan went above and beyond to make us feel welcome and taken care of. They were incredibly friendly, helpful, and always had a smile. Would definitely come back just for the amazing service!
Stayed 10 nights in Sep 2025

8/10 Good

Lisseth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Margaritaville Resort All-Inclusive in Cancún, and while the property itself is lovely and peaceful, my experience was a mix of great hospitality and frustrating mismanagement. The Good:The resort grounds were clean and well-kept, and the staff inside the hotel were kind, welcoming, and seemed genuinely happy to have us there. The restaurants offered good food and pleasant service, and overall the atmosphere was relaxing. The Not-So-Good:Unfortunately, the excursions arranged through the resort’s third-party vendor (Dream Team or DreamWorks) were a major disappointment. I paid for a package including dolphin swimming, parasailing, and a meal, but once we arrived, there were repeated miscommunications about what was included. Because of the confusion, I missed my original parasailing time and had to be rescheduled. One staff called me "that fat black woman" to his coworker but refuse to talk to me. After completing the activities, I was told I couldn’t have the meal I’d already paid for. Despite showing proof of purchase, I was refused service and even made to feel embarrassed in front of others. The waitress involved called over security, and even though both my friend and I paid (my friend even paid extra for her meal), we were still denied. That whole interaction felt unprofessional and belittling. Other Observations:The pool area was sometimes unclean and had a noticeable odor, even early in the morning after cleaning crews had come through
Stayed 4 nights in Sep 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property, just no beach :(
Stayed 3 nights in Oct 2025

8/10 Good

William Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property and staff ver good. But no beach
Stayed 7 nights in Oct 2025

10/10 Excellent

Luca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing and fun place
Stayed 4 nights in Oct 2025

8/10 Good

Peyninna

Stayed 2 nights in Oct 2025

8/10 Good

Travis D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Home warming . Excellent services and staff very friendly and compassionate about their jobs. BANDS FURIBG THE WEEK WERE GREAT MUSIC FOR ALL ethnic groups. Friendly people staying at resort made lots of new friends. Pool and grounds are very clean and kept up daily. Food is good and drinks choice are good . Fun activities you can join daily in or out of the pool . ONLY DISLIKE IS THAT THERE IS NO ON SITE BEACH AT THIS RESORY ANYMORE GOT WASHED OUT BY THE STORMS . SO THERE NO OPEN WHITE SAND BEACH BUT EVERYTHING STILL OCEAN VIEW AND VERY BEAUTIFUL RESORT.
Stayed 8 nights in Sep 2025

10/10 Excellent

Charly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place and the staffs were great. But dealing with Expedia is the worse. Expedia is deceiving and arrogant. I will never, ever deal with Expedia anymore.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The Rooms, hotel, food, and staff were fantastic. 10 out of 10. My only complaint would beThe ocean near the hotel had bad smelling algae this time of year, (September) so wasn’t ideal. But the pool was fantastic.
Stayed 5 nights in Sep 2025

10/10 Excellent

lyna, Quincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff. clean room. delicious food and drinks. would come again. only thing is that the bars closed too early. it could be off peak season so hours are different. the buffet isnt open all day like other resorts. the best part was that they had their own brewery onsite!
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe
Stayed 6 nights in Sep 2025

10/10 Excellent

Miguel Servando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the bartenders at the pool area, were the best. The food was excellent. The only bad thing is that we don’t see the beach blue anymore. That was the downfall but everything else was perfect😍
Stayed 7 nights in Sep 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
views were great, rooms were clean and fairly well maintained. Staff was very hospitable and helpful. Food was hit or miss. The Boathouse and Frank&Lolas were great. Landshark and the steakhouse left much to be desired.
Stayed 3 nights in Sep 2025

10/10 Excellent

cecil

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Amie Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort everything was awesome! Only a few downsides; There is no sandy stretch of walkable beach and not swimmable water, that was a downer. The entertainment listed wasn’t always on for example we looked forward to karaoke then it wasn’t on when we got to the bar same happened with the foam party scheduled then no foam party!
Stayed 6 nights in Sep 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, Welcoming, People Friendly Staff. All around amazing 1st experience. Will be back soon 💖
Stayed 3 nights in Sep 2025

2/10 Terrible

Tommi

Stayed 6 nights in Sep 2025

8/10 Good

Daniel

Stayed 5 nights in Sep 2025