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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
Luxurious 5-star hotel with 3 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Creator video
6 bars/lounges, 2 swim-up bars, 2 poolside bars
3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(91 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(17 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

Seaside stay .Within 6 miles (10 km) of this hotel, you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Also within 9 miles (15 km) are Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Puerto Morelos Beach - 13 min drive - 10.5 km
  • Moon Palace Golf Club - 15 min drive - 15.8 km
  • Ojo de Agua Beach - 16 min drive - 13.0 km
  • Puerto Morelos Town Square - 17 min drive - 13.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Le Chique - ‬6 min drive
  • ‪Lobby Bar - ‬5 min walk
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Restaurante Zócalo - ‬6 min drive
  • ‪Siena Restaurant - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Luxurious 5-star hotel with 3 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square meters) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 4340 sq ft of conference space
  • 403 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 979 out of 1763 reviews
Rating 8 - Good. 432 out of 1763 reviews
Rating 6 - Okay. 215 out of 1763 reviews
Rating 4 - Poor. 64 out of 1763 reviews
Rating 2 - Terrible. 73 out of 1763 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra L

Liked: Cleanliness, staff & service, amenities
We had the good fortune of working with Dafne, who is amazing, she took care of everything for us from making sure we had a cabana to helping us with dinner reservations to stopping by every day just to check in and see how our our stay was going. Then there’s Rodolfo, who makes the most amazing lemon drops, ask for with tequila, he is the bartender at the steakhouse. We spent more than one night sitting at the bar with him. He’s funny and gracious, and really made her stay amazing The rooms were great. The balconies were lovely. The room service was exceptional. We would highly recommend this location for an adult only experience.
Stayed 7 nights in Feb 2026

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Overall, my stay at the resort was wonderful. The rooms were clean and well-maintained, and the staff was incredibly friendly and welcoming. The resort offered a variety of excellent dining options, including an Italian restaurant that was particularly outstanding. The service at the Italian restaurant was brilliant, and our server, Brian, was incredibly professional and attentive. In addition to the great dining, the resort had coffee shop and offered room service as well, adding extra comfort to the experience. Some activities was planned for each day and Mariel was managing them perfectly. However, while the resort did have a beach, it wasn’t ideal for swimming or lounging, so if a prime beach experience is a priority, that might be something to consider. On the positive side, the pools were excellent, the drinks were enjoyable, and the overall ambiance was fantastic. Everything was kept clean, and it truly made for a great.
Stayed 5 nights in Jan 2026

8/10 Good

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Bartenders were great. Most staff were great. Food was good for sure. The only minus was the temp of the pool was cold. Most other resorts heat it a little. A lot of people complaining about pool temps. The resort grounds were beautiful. Landshark bar was great atmosphere. Get the pool temp up and we would go back but as pool people we would probably choose elsewhere.
Stayed 8 nights in Jan 2026

10/10 Excellent

Valeriia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Every
Stayed 5 nights in Jan 2026

10/10 Excellent

Matthew, Cochecton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff was wonderful, and facilities were clean and well kept for what the resort was. Pool bathrooms could’ve been cleaner but with everyone drinking and being by the pool during the height of the day, the condition was to be expected. The food was good and the restaurant choices were nice compared to other all inclusive resorts that I’ve stayed at in the area. Loved the adults only vibe, but being that there weren’t children to worry about in and near the water, I wish there was a hot tub in the general resort space. There was one in the spa and it was wonderful, but one near the pools would have been nice. The spa services were amazing and very reasonably priced, we did hydrotherapy twice and got a couple’s massage for less than what we would’ve paid for just the massage at many other resorts. The little beach area was inaccessible due to the toxic seaweed accumulation during this time of year, but that obviously isn’t the resorts fault. They had staff down there all day cleaning up the seaweed which helped mitigate the smell of it. Wonderful resort all around, would stay again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were beautiful and so clean. Staff was amazing! Best weekend getaway!!! This place was amazing
Stayed 3 nights in Jan 2026

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ate at every dining option on the resort, all very good. Reserved dining areas had very small portions. Lay out of the buffet was poorly designed, should have from one end to the other not people coming in from all sides. Food and service was very good. Staff were all truly amazing. Definitely recommend this resort.
Stayed 6 nights in Jan 2026

10/10 Excellent

Evan Roger ray

Stayed 5 nights in Dec 2025

6/10 Okay

Francesco, Gilmour

Travelled with partner
Stayed 2 nights in Jan 2026

10/10 Excellent

Jamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly
Stayed 6 nights in Dec 2025

10/10 Excellent

anderson, Doral

Stayed 3 nights in Jan 2026

10/10 Excellent

tim

Stayed 4 nights in Dec 2025

8/10 Good

Guanguang

Room is clean.
Stayed 7 nights in Dec 2025

10/10 Excellent

Alannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room, the food, the staff and the property. Would definitely go back!
Room 502
"Flip Flop Plaza"
View from our balcony
Espresso Martinis at the Salted Rim Bar
Stayed 4 nights in Jan 2026

6/10 Okay

Seth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice. Food was ok. Pools not heated. Lots of drinks and food not included in all inclusive. The hotel was always trying to up charge you. Resort only had one bar open in evening and it was crowded.
Stayed 4 nights in Jan 2026

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Tracy, Houston

Stayed 3 nights in Dec 2025

2/10 Terrible

LOUIS, evergreen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No beach no really no beach at all. Pictures are very misleading. The Landshark restaurant fish and chips (raw fish fries no taste), don’t order the onion rings you get 3 they are hard as a rock. Told the waitress and she talked to the cook and the cook said they’re crispy. Breakfast Buffet was ok hash browns are not that good, scrambled eggs hit or miss each day, ate omelettes everyday. Make sure you get reservations to the steakhouse and Italian restaurant, these two restaurants have a chef and not a cook. I complained to the manager in charge of the restaurant’s and he said he went to all the restaurants and talked to the cooks and he will make sure my food will be good. We left two day’s later. The waiters are great, staff is helpful, if you look at the pictures and think you’re going to sit on the beach and all the restaurants have good food. You will be very disappointed. Don’t waste your time and money.
Stayed 6 nights in Dec 2025

10/10 Excellent

Elham

Stayed 4 nights in Jan 2026

2/10 Terrible

Yhoanna

Stayed 7 nights in Nov 2025

4/10 Poor

Bethany

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed at multiple Margaritaville Resorts. This was the worst experience. We actually thought we rebooked for the same hotel we stayed last time but there are now 2 very close together. The Margaritaville Riviera Maya(adult) and The Margaritaville Cancun ( the family) The Steak house food was inedible. and the menu was limited and out of a lot of choices. The wine list of 60 bottles only had 15 to choose from. The king crab legs for $75 were smaller than snow crab legs and they didn't give any utensils besides a fork to eat them with. No wash cloth or towlettes for hands. There was 1 waiter per section of 25-30 guests. Multiple people left their reservation due to waiting time and service. It took 25 minutes from sitting to be served water or a drink. The events listed on the TV selections were all unavailable. Also multiple listed daily events did not occur. This vacation was just very disappointing after staying in 6 different Margaritaville Resorts that were all amazing including the family location here just down the road. We have always enjoyed the environment, staff, dining and accommodations. Also don't be fooled by the hotel credit. You are only allowed soda, beer, chips and a chocolate bar. We made sure to cash in our 12,500 credits and by them for the staff This has definitely made me rethink my next choice.
Stayed 5 nights in Jan 2026

8/10 Good

DAMIE MARIE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was quick and easy with the staff being very friendly. We were there before noon and our room wasn’t going to be ready until 3 but were able to enjoy the resort and its amenities in the mean time. We immediately went to the concierge to book our dinners. We got 3 reservations for our 5 night stay, 2 at the steakhouse and 1 at the Italian. We opted out of the timeshare breakfast presentation the following morning. They did offer us a BOGO on the spa and tours if we did. The hotel was incredibly clean! A little trouble getting our room cleaned after day 2/3 but got it resolved. The rooms were a great size with the bathroom having a shower, huge tub and private toilet. Smaller resort with only a few pools but it never felt overcrowded. Swim up bar staff were phenomenal! Daily activities throughout the day in the beachside pool. Not much of a beach at all. Restaurant staff were a little more reserved. Italian was far superior to the Steakhouse, in our opinion. The free steak was mediocre and the $100 tomahawk we bought on the last night wasn’t worth it. Buffet was always great and the Brewery, Landshark, had great food too! No nightlife really to speak of although we were typically in bed by 10 each night. The credits they gave you for your minibar had limited stock (pop, beer, chips). Cute little coffee bar on site. Spa was phenomenal and had one of the best massages of my life there. The hydrotherapy spa for free an hour before was relaxing.
Stayed 5 nights in Jan 2026

6/10 Okay

Rosemary Ann

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I will start off with negatives to get off my mind.The pool had large holes in covered by matts that didnt stay in place, my wife cut her foot during foam party(not impressed) who puts a weigh scale in a room of a holiday resort! I really dont need to see if i got fatter on holidays thank you.( and for your information the batteries are dead). I was very put back at a bar tender who looked down at us for tipping 20 pesos,( we where in the pool all day and had given all our bills away. So ungrateful. Unfortunately your resort expects tips, so sad for people that cant afford to tip everyday.) ADD ONS , its an all inclusive, it should all be included!!!! we knew the beach was junk before going from other sources, so not a surprise. To the managers, when your coffee machine is broken dont bring in more staff too run one machine, bring ing more machines and staff to run. 3 people and one coffee machine(dumb) the staff at the coffee shop did well. Thank you. THE GOOD Staff where overall very friendly and attentive. Drinks where good. Room service was amazing. Food was good, would of liked more specialty restraunts. But overall food was good. The activities crew did a wonderful job getting the crowd going, where a lot of fun. Recommend shooter glass making for a craft. Rooms where nice and decor is beautiful. I didnt have a choice between 3 and 4 star but would rate 3 1/2 star. Small resort things get very repetitive.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Margaritaville was amazing! The rooms were clean. The staff was friendly. The food was great.
Stayed 5 nights in Jan 2026

8/10 Good

Madeline Rose

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean
Stayed 4 nights in Dec 2025