See all properties

Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
4-star beach hotel near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Exterior detail
Exterior
Free beach shuttle, sun loungers, beach umbrellas
Reception
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Air conditioning
  • Business services

Explore the area

View in a map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, La Isla
    ‪5 min walk‬
  • Place, Puerto Mágico
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

8.4 out of 10
Very good
(27 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 35 sq m
  • Sleeps 2

View all photos for Room Superior with Garden View

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 2

View all photos for Standard King

Standard King

Standard King

8.0 out of 10
Very good
(53 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

7.8 out of 10
Good
(38 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Garden View

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 4

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

7.4 out of 10
Good
(19 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad

Fiesta Inn Puerto Vallarta Isla

Hotel Zone
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $142
CA $172 total
includes taxes & fees
May 24 - May 25
Fiesta Inn Puerto Vallarta Isla

About the area

Puerto Vallarta

Hotel Zone stay.Within a 10-minute walk of this Hotel Zone hotel, you'll find Bay of Banderas and Cruise Ship Terminal. Puerto Mágico and Hotel Zone Beach are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Puerto Mágico - 5 min walk - 0.5 km
  • Plaza Caracol - 14 min walk - 1.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Le Delice - ‬6 min walk
  • ‪Seafire Restaurant - ‬7 min walk
  • ‪McCarthy’s - ‬5 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

4-star beach hotel near Cruise Ship Terminal
Hacienda Buenaventura Hotel & Mexican Charm is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hacienda Buenaventura Hotel & Mexican Charm like an outdoor pool and a children's pool.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a garden and a terrace.

This 4-star Puerto Vallarta hotel is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 1950
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hacienda Buenaventura Hotel & Mexican Charm offers 155 accommodations with safes and irons/ironing boards. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Similar properties

In-room safe, laptop workspace, blackout drapes, iron/ironing board
Krystal Vallarta
Hotel Zone
  • Pool
  • All inclusive plans available
  • Waterslide
  • Free WiFi
3.7 out of 5, Good, 1,001 reviews
The price is CA $131
CA $159 total
includes taxes & fees
May 19 - May 20
Krystal Vallarta

Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Buenaventura Hotel & Mexican Charm

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

How close is Hacienda Buenaventura Hotel & Mexican Charm to the airport?

Hacienda Buenaventura Hotel & Mexican Charm is 3.7 mi (12-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on May 11, 2026 start from CA $182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hacienda Buenaventura Hotel & Mexican Charm have an airport shuttle?

Airport shuttle services are not available at Hacienda Buenaventura Hotel & Mexican Charm.

How close is Hacienda Buenaventura Hotel & Mexican Charm to the beach?

This hotel is a short 5-minute walk from Hotel Zone Beach and 5-minute walk from Playa de Oro. Don't forget your sunscreen!

Does Hacienda Buenaventura Hotel & Mexican Charm offer free breakfast?

Hacienda Buenaventura Hotel & Mexican Charm does not offer free breakfast.

Is there a casino at Hacienda Buenaventura Hotel & Mexican Charm?

No, there is no casino at this hotel, but Casino Life The Marine Core Vallarta (8-min walk) and Vallarta Casino (2-min drive) are nearby.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hacienda Buenaventura Hotel & Mexican Charm?

Free parking is not available at this hotel.

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Hacienda Buenaventura Hotel & Mexican Charm features an outdoor pool and a children's pool.

Does Hacienda Buenaventura Hotel & Mexican Charm have a restaurant?

There are 3 onsite restaurants, offering options like Mexican cuisine, pool views, and al fresco dining.

Does Hacienda Buenaventura Hotel & Mexican Charm have a spa?

This hotel doesn't have a spa, but it does offer facials, deep-tissue massages, and reflexology.

How close is Hacienda Buenaventura Hotel & Mexican Charm to downtown Puerto Vallarta?

Hacienda Buenaventura Hotel & Mexican Charm is 1 mi away from Puerto Vallarta.

Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff excellent., no coffee maker or fridge in our room, that was a tough as we are big coffee people
Pool day
Stayed 10 nights in Jan 2026

10/10 Excellent

Gary

Stayed 3 nights in Jan 2026

10/10 Excellent

Stacie, Burnaby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff, small and quite.
Stayed 3 nights in Jan 2026

6/10 Okay

Cyril

Travelled with partner
The food was quite good and the service was very good. The hotel itself is just okay. The rooms just barely clean enough. So I would rate the entire hotel at a 6 out of 10
Stayed 2 nights in Jan 2026

6/10 Okay

Caroll

Travelled with partner
Liked: Cleanliness, amenities
The pool area and the grounds are very nice. Most of the staff were very friendly and helpful. The food is only OKAY…. Too much of the same foods. Either bland or too spicy. They served pasta with no cheese and Mexican food at every meal. We ended up eating dinner out a lot of nights. The rooms are dated, which is fine but ours smelled very musty.
Stayed 14 nights in Jan 2026

6/10 Okay

Mina

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Over all I had a good experience, the staff were really good, the food options were good. The only negative experience was related to the rooms. The room where I stayed was very outdated and the bathroom was not in a great condition.
Stayed 5 nights in Jan 2026

10/10 Excellent

David, Saskatoon

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 10 nights in Jan 2026

10/10 Excellent

Mary Kristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Close to some activities, shopping and only a short cab ride to Malecon (boardwalk). Very friendly staff, great buffet and clean throughout. Would recommend a stay here to anyone. Beautiful Country.
Stayed 4 nights in Jan 2026

8/10 Good

Sarah

Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Stayed 7 nights in Jan 2026

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2026

8/10 Good

Mohammadrahim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were friendly. The building is very old, but clean.
Stayed 6 nights in Jan 2026

6/10 Okay

Brenda Louise

Stayed 5 nights in Jan 2026

10/10 Excellent

Lillian Mae

Liked: Cleanliness
No
Stayed 7 nights in Jan 2026

10/10 Excellent

Lorna Ann, Peterborough

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, setting was great.
Stayed 7 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was here with my 8,12, and 20 year old children. The price was way lower than any other all-inclusive in PV, so this isn't a luxury place but a really good value. My kids loved it; outstanding service in the restaurant and at the pool. The only downside was on the last day; we had a late afternoon flight and they wanted to charge us $70/person to go sit by the pool after checkout which left a sour taste in my mouth.
Stayed 5 nights in Dec 2025

8/10 Good

Larissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. I had a hard time getting hot water from the shower but i figured it out. The staff was very nice snd friendly to me. I do wish the snack bar had tacos but the hotdogs were good. The buffet food was either too spicy or kindof bland for me. One of the fish dishes i tried tasted like dirty aquarium. Both times I tried it but my friends really liked thr buffet. I do recommend this place for the cost and location it was very good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Really lovely staff, the food was good and the pool was nice to relax by. Its probably on the more basic end of all inclusive accommodation but we had a great time
Stayed 2 nights in Jan 2026

8/10 Good

Janay

Stayed 2 nights in Jan 2026

8/10 Good

Arturo

Stayed 4 nights in Jan 2026

6/10 Okay

Daisy

Stayed 3 nights in Jan 2026

8/10 Good

Lis

Stayed 6 nights in Dec 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
The staff was very nice. There was limited hot water. Part of the pool was closed to get ready for NYE which was most upsetting. The resort is s ok, not great. We will not stay there again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Shelly Ann

Stayed 7 nights in Dec 2025