Ratings based on 895 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Expedia
I liked this hotel because i was close to alot of things and experienced mexico on a more personal level. Beds are not comfortable but i didn't spend alot of time in my room..pool on roof top was nice but it is small. If you have expecations of alot of things try an all inclusive resort where they can offer these things to you. The staff were very nice to me, helped me when i asked for anything and were respectful of the things i kept in my room. It can be a little noisy so if your a light sleeper i would suggest downloading a sleep app to drown out the noises outside. I would stay here again but in a room with a double bed rather than 2 twin beds. Restaurant/bar by the pool serves great food and drinks and has a nice view.. i would say this is for open minded people..
by A traveller
Posted Jan. 30, 2024 on Expedia
Nice location. Older hotel.
by A traveller
Worst hotel I've ever stayed in
Posted Jan. 29, 2024 on HotelsWould never stay there ever again. Rooms overpriced for the condition. No security lock on door, paid for a room,but was given a lesser room but they still charged the same price. Hated every minute there.
by A traveller
Posted Jan. 27, 2024 on Expedia
This hotel is good for one most 2 nights , hot water is a problem , you run out of hot water often and wifi , you need to be by front desk to get signal
by A traveller
Posted Jan. 23, 2024 on Expedia
Our second time staying here. Staff is very friendly and helpful. Very close to the markets. Shopping and restaurants. All walking distances. Internet isn’t the best though. And sometimes you have to wait a bit for the hot water for showers. Roof top pool is a plus.
by A traveller
Posted Jan. 23, 2024 on Expedia
Excellent location.
by A traveller
Not a place to stay - "Bait and Switch"
Posted Jan. 22, 2024 on HotelsI checked in at Encino, and then cancelled my stay there. I have stayed at encino many times, but this time they tried to put me into a cheap "center" room that looks into the center of the hotel - no outside window. They said that was all they had, after I had called them a week earlier and they promised an outside room. I WOULD NEVER EVER STAY THERE AGAIN, AND WOULD NOT RECOMMEND THIS PLACE TO ANYONE.
by A traveller
Posted Jan. 18, 2024 on Hotels
by A traveller
Posted Jan. 16, 2024 on Expedia
by A traveller
Posted Nov. 15, 2023 on Expedia
Amazing location and great staff! The location for this price is unbeatable, would highly recommend
