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Hotel Portonovo Plaza Malecón

3.0 star property
3-star hotel near Malecon

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Photo gallery for Hotel Portonovo Plaza Malecón

32-inch LCD TV with cable channels, TV
Interior entrance
Front of property
Standard Doble
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Teatro Vallarta
    ‪1 min walk‬
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard

Standard

Standard

7.4 out of 10
Good
(34 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Doble

Standard Doble

Standard Doble

8.0 out of 10
Very good
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the area

Puerto Vallarta

Downtown Puerto Vallarta stay.Within a 10-minute walk of this Downtown Puerto Vallarta hotel, you'll find Bay of Banderas and Malecon. Teatro Vallarta and Camarones Beach are also within half a mile (1 km).

What's nearby

  • Teatro Vallarta - 1 min walk - 0.0 km
  • Camarones Beach - 2 min walk - 0.2 km
  • Malecon - 7 min walk - 0.6 km
  • Playa Las Glorias - 10 min walk - 0.9 km
  • Playa de los Muertos - 6 min drive - 3.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Café La Ventana - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Pozole Doña Clemen - ‬1 min walk
  • ‪Mangos Beach Club - ‬1 min walk
  • ‪Tacos El Punto - ‬3 min walk

About this property

Hotel Portonovo Plaza Malecón

3-star hotel near Malecon
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portonovo Plaza Malecón.

This 3-star Puerto Vallarta hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • 205 sq ft of conference space
  • 19 sq m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Loft Hotel Malecon Vallarta
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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 999 reviews
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CA $136 total
includes taxes & fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portonovo Plaza Malecón

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

How close is Hotel Portonovo Plaza Malecón to the airport?

Hotel Portonovo Plaza Malecón is 6.2 mi (22-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

Does Hotel Portonovo Plaza Malecón have an airport shuttle?

Airport shuttle services are not available at Hotel Portonovo Plaza Malecón.

How close is Hotel Portonovo Plaza Malecón to the beach?

This hotel is a short 1-minute walk from Camarones Beach and 6-minute walk from beach. Don't forget your sunscreen!

Does Hotel Portonovo Plaza Malecón offer free breakfast?

Hotel Portonovo Plaza Malecón offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Portonovo Plaza Malecón?

No, there is no casino at this hotel, but Casino Life The Marine Core Vallarta (4-min drive) and Vallarta Casino (6-min drive) are nearby.

What time is check-in at Hotel Portonovo Plaza Malecón?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Portonovo Plaza Malecón?

Free parking is not available at this hotel.

Does Hotel Portonovo Plaza Malecón have a pool?

Hotel Portonovo Plaza Malecón does not have a pool.

Does Hotel Portonovo Plaza Malecón have a spa?

There are no spa services available at this hotel.

How close is Hotel Portonovo Plaza Malecón to downtown Puerto Vallarta?

Hotel Portonovo Plaza Malecón is 2.6 mi away from Puerto Vallarta.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 424 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Odessa

Stayed 4 nights in Jan 2026

4/10 Poor

Danielle Odessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
When I first checked in, they put me in a room that was absolutely awful and told the pool was out of order. I called in to request a hotel change and was told that wasnt an option but was given an upgrade. The new room was nice but had just had renovations completed. I had to put batteries in the safe and the remotes. The floor was still under construction and there was noise all day and well into the night. Also, the elevator only worked half the time and there were no handrails to walk down 3 flights of stairs. The breakfast is decent but the breakfast room is under construction so enjoy trying to find a spot in their 6 tables off the lobby and sitting in folding chairs. This could all be forgiven except for the absolute lack of any decent customer service. The front desk staff is actively unpleasant, none of the porters speak even one word of english nor know how to smile, yet stand there looking for a tip and the vibe at this place is not one of welcome. I spilled a bright colored drink and used a towel to clean it and they charged me for a towel, Which was understandable until they charged me 400 Pesos for a crappy white towel and held my room key hostage until I paid. After spending the week at a similarily priced hotel 2 blocks away I know that this isn’t the standard. I will NEVER consider this hotel again and will actively not recommend. Not sure how they got such a good rating to start with because they sure didnt earn it from me.
Original room full of black mold
Original room view
Original room towel over TV to prevent damage from AC
New room
Stayed 1 night in Jan 2026

6/10 Okay

Mario

Stayed 4 nights in Nov 2025

10/10 Excellent

Silvia

Stayed 1 night in Jan 2026

4/10 Poor

Dina

Stayed 3 nights in Jan 2026

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Ievgenii

Travelled with family
Liked: Cleanliness, amenities
I enjoyed my stay at this hotel. Property could be better maintained and rooms need more maintenance, but overall it felt like home. Breakfast was delicious and enough variety (eggs, coffee, beans, meats and some mexican dishes, fresh fruits). Staff was great too. Best part was the location. Steps away from beautiful beach, good food was right around the corner and everything was convenient.
Stayed 7 nights in Jan 2026

4/10 Poor

Roberto

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You can tell they used the shippiest ingredients to cook their food including the coffee. Elevator way too slow
Stayed 3 nights in Jan 2026

2/10 Terrible

Magnolia Ines

Stayed 1 night in Jan 2026

4/10 Poor

Henry

Liked: Cleanliness
The safe did not work. The showerhead was tuck into a small corner with no water pressure and limited hot water. Walls are super thin, and can hear the cleaners and neighbors walking down the hallway and slamming doors. Wifi was given but the connection was non-existent. The beds were ok.
Stayed 2 nights in Jan 2026

6/10 Okay

Jehn

Travelled with family
Liked: Amenities
Good for the money.
Stayed 1 night in Jan 2026

6/10 Okay

Yella

Stayed 1 night in Jan 2026

2/10 Terrible

Uriel Arturo

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Primero la tarjeta de la habitación fue un problema, pero esto es común y no suele ser un gran lio, el problema es la habitación, esta muy descuidado, el techo del baño esta repleto de humedad y mala condicion, al ducharte toda el agua sale al baño haciendo un enorme charco.
Stayed 1 night in Jan 2026

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice, the hotel is under renovation. It will be beautiful, I would stay there again, includes breakfast, delisious.
Stayed 4 nights in Nov 2025

6/10 Okay

Vilma

Liked: Cleanliness
The customer service was excellent. Cesar is a wonderful doorman and deserves a raise as do the rest of the staff. The free breakfast was very good, especially the fresh fruits. Beyond that the top 3 floors were under renovations, we didn't have access to the pool on the roof, due to the Hurricane in October. The wifi was choppy, tv was broken, our view on the balcony was blocked by construction equipment. There was metal rod sticking out of the floor, shower needs some work, and it would be nice if there were mini fridges in the rooms. The AC was very good n cold. We also stayed 8 nights and felt extremely safe.
Stayed 8 nights in Dec 2025

6/10 Okay

Kelvin

Stayed 2 nights in Nov 2025

8/10 Good

Judith

Stayed 7 nights in Dec 2025

4/10 Poor

Mario

Liked: Staff & service
Beaucoup trop de bruit et mauvaise odeur dans la toilette
Stayed 3 nights in Nov 2025

6/10 Okay

Arlene, Eagle Pass

Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Yes, yes, yes
Stayed 1 night in Nov 2025

2/10 Terrible

Rohan Kumar Reddy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff are good. Room was not good. Found cockroaches in the room. No pool as it was under construction during the time I visited but it was not mentioned during the booking. No wifi in the room I got and had to go to the lobby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, nice staff, no amenities pool was under construction, but the beach is walking distance
Stayed 1 night in Sep 2025

10/10 Excellent

Myles

Liked: Cleanliness
Stayed 6 nights in Oct 2025

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 4 nights in Oct 2025