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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
Breakfast area
Poolside bar
View from room
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

View in a map
Puerto Vallarta
  • Place, La Isla
    ‪2 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Place, Cruise Ship Terminal
    ‪17 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Resort View King

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Kids Garden View

Deluxe Family Kids

Deluxe Family Kids Garden View

  • 36 sq m
  • Sleeps 4

View all photos for Deluxe Junior Suite Bay View Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Junior Suite Bay View Double

7.0 out of 10
Good
(7 reviews)
  • 63 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

  • 63 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Junior Suite Bay View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Sun Club Junior Suite Bay View

9.0 out of 10
Wonderful
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

  • 32 sq m
  • Ocean view
  • Sleeps 2

View all photos for Deluxe Partial Ocean View King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Partial Ocean View King

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 2

View all photos for Deluxe Partial Ocean View Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Partial Ocean View Double

7.0 out of 10
Good
(21 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Sun Club Romantic Suite Bay View with Terrace

Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View with Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

On the beach.With a stay at this Hotel Zone property, you'll be within half a mile (1 km) of La Isla and 2 miles (3 km) of Cruise Ship Terminal. Also, Malecon is within 3 miles (5 km) and Playa de los Muertos is within 6 miles (10 km).

What's nearby

  • La Isla - 2 min walk - 0.2 km
  • Plaza Caracol - 5 min walk - 0.5 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Puerto Mágico - 14 min walk - 1.2 km
  • Cruise Ship Terminal - 17 min walk - 1.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Food Park PV - ‬2 min walk
  • ‪La Trattoria - ‬3 min walk
  • ‪Campomar - ‬1 min walk
  • ‪Häagen-Dazs - ‬2 min walk
  • ‪Sala De Despecho - ‬1 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Sunscape Puerto Vallarta Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunscape Puerto Vallarta Resort & Spa All Inclusive offers its guests a complimentary water park, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a fitness center are also featured at the family-friendly Sunscape Puerto Vallarta Resort & Spa All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

  • 340 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 278 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 196 out of 1002 reviews
Rating 4 - Poor. 129 out of 1002 reviews
Rating 2 - Terrible. 138 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well spread out and very convenience. I will recommend to everybody that is looking to have a great time in the beach.
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs to be updated in some areas such as the rooms. As well, housekeeping should be more mindful of the sheets they lay in the rooms because i found a hair on the bed when we first entered.
Stayed 3 nights in Aug 2025

8/10 Good

Hans

Stayed 2 nights in Jul 2025

6/10 Okay

Lizethe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bajo mucho la calidad de la comida y buffet,
Stayed 2 nights in Aug 2025

2/10 Terrible

Tony G

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

saul

Food is not the best
Stayed 7 nights in Jul 2025

10/10 Excellent

Graciela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Jul 2025

10/10 Excellent

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love to stay
Stayed 4 nights in Jul 2025

8/10 Good

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
Stayed 5 nights in Jul 2025

6/10 Okay

Michelle

Stayed 6 nights in Jul 2025

10/10 Excellent

Angel

Stayed 4 nights in Jul 2025

6/10 Okay

Xavier

Stayed 8 nights in Jun 2025

6/10 Okay

Sonia

Travelled with family
Liked: Staff & service
The variety of food was not the best, and hotel was not well equipped for heavy rain and flooding. However, the management of the hotel was great at helping with our request, for example we got a new room due to the air conditioning not working. Overall, it was not the best experience.
Stayed 5 nights in Jun 2025

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options. The lobby TOO hot at night time.
Stayed 5 nights in Jun 2025

2/10 Terrible

Veronica Murillo, BROOMFIELD

Travelled with partner
Disliked: Property conditions & facilities
This hotel is in poor condition. The restaurant area, reception, and open bar are leaking everywhere. The only good thing about this place is its waiters. It's very expensive for the service they offer.
I can't upload pictures of the hotel because the bad condition.
Stayed 6 nights in Jun 2025

6/10 Okay

Marga Arel

Disliked: Cleanliness, property conditions & facilities
Was leaking everywhere , front desk was not the best but regular , people they do the rooms and outside of the pool ect were very nice love them . Food was not that good only breakfast was ok
Stayed 7 nights in Jun 2025

6/10 Okay

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with a lot of fun activities. The beach was clean. The staff is outstanding from the front desk to the servers and the cleaning staff. Everyone greets you entry time they see you. The 24hr cafe was fantastic. My main complaint was the food. It was not good at all. Breakfast lunch and dinner at the buffet were always lacking options and the options tasted awful. The only thing I really ate was the tacos at the Mexican restaurant other than that we had to keep leaving the resort to the mall next door to get food.
Stayed 6 nights in May 2025

10/10 Excellent

Jerry

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

William M

Lovely lots of things around
Stayed 12 nights in Feb 2025

2/10 Terrible

Verified traveller

Terrible.

Terrible. You cancelled paid in full reservation because I couldnt get there the day of. Delta caused the delay. Not me. Don’t understand why you would just cancel my entire stay.
Stayed 7 nights in May 2025

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Josue

Travelled with family
Stayed 4 nights in Apr 2025

6/10 Okay

Augusto, san jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I believe this is a 3 star hotel, it provides the minimum for a good stay: Comfortable beds, some good food options, very helpful staff, ocean front. Old property, needs lots of maintenance. Some hints: from the moment you arrive people will work hard to sell you something, It cost me 3 hours of my time fending off sales people and in exchange I received some good discounts. The place is crowded, but I like that as opposed to higher end resorts that are lonely. Met lots of families. All buffet/restaurants have at least a few good options, trial and error. I enjoyed the entertainment program. Kids had a blast, didn’t want to leave.
Stayed 4 nights in Apr 2025

8/10 Good

Pascale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025