Note fondée sur 203 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Superbe hotel
Publié le 31 janv. 2020 sur HotelsExceptionnel accueil
Commentaires de Gestion de l’hôtel
5 févr. 2020 par Tahrana, Gestion de l’hôtel
Dear Guest,
Namaste from Sheraton Grand Pune Bund Garden Hotel!
Thank you for taking the time out to rate us. We are glad to know that you have loved our hospitality during your stay with us. We thank you once again for choosing to stay with us and eagerly await your next visit.
Best Regards
Team Sheraton Grand Pune Bund Garden Hotel
par un voyageur
a good hotel overall and nice welcoming staff
Publié le 10 févr. 2019 sur Hotelsnice decoration in lobby and all hotel, spacious room and good service. My wife asked for helped to wear her brand new sari and very nice served by mrs Prajakta, THANK YOU AGAIN!
we also appreciate very much the dinner indian buffet.
Commentaires de Gestion de l’hôtel
27 mars 2019 par Tahrana, Gestion de l’hôtel
Dear Guest,
Namaste from Sheraton Grand Pune!
Thank you for taking the time out to rate us. We are glad to know that you have loved our hospitality during your stay with us.
We are eagerly awaiting to host you again soon.
Best Regards,
Team Sheraton Grand Pune
par F.Maurice REBER de Switzerland
Excellent efficient professional service
Publié le 24 févr. 2014 sur HotelsI was , after 5 years' "absence" / I used to stay here for my business visits (now retired!) pleasantly surprised and much impressed by the service at hand (new to me was the "italian" restaurant which I sampled , as well as the top floor "indian" gastronomic restaurant as good as ever. The supplied help to get auto-rickshaw transport proved too expensive as compared to an "off-the-street" metered use ... On leaving to the airport , after 6 days , I had forgotten an important item in my room...through the Jet Airways office I called Meridien's reception and my CellPhone was brought to me at no cost ! Bravo !
par un voyageur
Publié le 6 mars 2024 sur Expedia
- Food was really great Chef Bhushan made Jain Misal for us which is something really awesome
- Staff is really kind Rutuja from Front Desk gave a very warm welcome by providing free breakfast and discount for SPA
- Staff in the feast restaurant Yash,Abhishek,Malaya,Ajay and Feli were really helpful and made our stay really really enjoyable experience. My kids absolutely loved it.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Team Sheraton Grand Pune, Gestion de l’hôtel
Dear Guest, Greetings from Sheraton Grand Pune! Thank you for your generous review. Our associates strive to deliver our guests with grand experiences and reviews such as yours is a testament to their hard work. We would once again like to thank you for the review and we look forward to welcome you soon again at the Sheraton Grand Pune. The next time you visit us, check out Chingari which is a legendary rooftop restaurant where chef Qureshi serves his signature dishes. For more updates you can follow us on our social media channels on Facebook & Instagram - @sheratongrandpune Warm Regards, Supreet Roy General Manager, Sheraton Grand Pune
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Beautiful hotel in the centre of Pune. Very clean and comfortable. Staff is very friendly and helpful. Breakfast is amazing.. hotel is positioned in walking distance to the Metro station in case you want to visit historical sites.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Team Sheraton Grand Pune, Gestion de l’hôtel
Dear Guest, Greetings from Sheraton Grand Pune! Thank you for your generous review. Our associates strive to deliver our guests with grand experiences and reviews such as yours is a testament to their hard work. We would once again like to thank you for the review and we look forward to welcome you soon again at the Sheraton Grand Pune. The next time you visit us, check out Chingari which is a legendary rooftop restaurant where chef Qureshi serves his signature dishes. For more updates you can follow us on our social media channels on Facebook & Instagram - @sheratongrandpune Warm Regards, Supreet Roy General Manager, Sheraton Grand Pune
par un voyageur
Publié le 12 févr. 2024 sur Hotels
두번째 방문인데 여러모로 불편했습니다.
방에 온수도 안 나와서 프론트에 몇번 얘기를 했으나 조치 한다고 시설팀이 와서 보고갔지만 개선이 안되고 아무조치가 없었네요. 결국 이틀을 찬물로 샤워해서 감기에 걸렸네요.
그리고 중요한건 호텔 전체에 오래된 냄새가 많이 납니다. 예민한분들은 불쾌하실 수도 있겠네요
일정 때문에 이틀날은 조식 도시락으로 준비했는데, 빵도 딱딱한걸로 준비가 되고, 전체적으로 4스타 급 호텔보다 떨어지는 것 같습니다.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Team Sheraton Grand Pune, Gestion de l’hôtel
Dear Guest, Greetings from Sheraton Grand Pune! Thank you for taking out the time to review us. Our associates strive to deliver our guests with pleasant experiences . However, We are sad to note that you had a less than satisfactory experience at the hotel. We request you to treat this incident in isolation and not a true reflection of our services. We assure you that we have taken the necessary corrective action to ensure a seamless experience. We apologize for the inconvenience caused. We do hope you will give us the chance to make amends and serve you soon again in the future. Warm Regards, Supreet Roy General Manager, Sheraton Grand Pune
par un voyageur de Birkenau
Publié le 7 févr. 2024 sur Expedia
The Wardrope could not be oppened.
The Service personal was not well trained.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Team Sheraton Grand Pune, Gestion de l’hôtel
Dear Guest, Thank you for your rating. We look forward to welcoming you again soon.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Didn’t like availability of local transport, difficult to get short distance Rickshaws
Commentaires de Gestion de l’hôtel
27 mars 2024 par Team Sheraton Grand Pune, Gestion de l’hôtel
Dear Guest, Thank you for your rating. We look forward to welcoming you again soon.
par un voyageur de Flat Bush
Publié le 31 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Jerlyn, Gestion de l’hôtel
Dear Deepak, Thank you for your kind review. Regards, Team Sheraton Grand Pune
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Check in was easy and quick. The staff were very helpful. The restaurant was excellent with a lot of good choices. The room was comfortable and had all the amenities that we needed.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Jerlyn, Gestion de l’hôtel
Dear Shahrukh, Thank you for your rating. We look forward to welcoming you again soon.
