Ratings based on 212 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 5, 2023 on Expedia
5 out of 5
by A traveller

Posted Jun. 7, 2023 on Expedia
Perfect place to stay in Puno. Staff super friendly and hotel resto good food. Only issue: heating (lack of).
5 out of 5
by A traveller

Posted May 29, 2023 on Expedia
Lovely room with a beautiful view of the lake. Staff very friendly and helpful
5 out of 5
by A traveller

Posted May 24, 2023 on Expedia
Beautiful view of the lake! Private veranda and a private dock where we launched our private boat tour. Food was amazing, as was the service. Love the guy selling alpaca clothing under the stairs!
5 out of 5
by A traveller

Posted Oct. 7, 2022 on Expedia
The staff were fantastic, especially Jesus! The staff went out of thier way to assit with any request or questions. Highly reccommend this hotel.
4 out of 5
by A traveller

Posted Jun. 29, 2022 on Expedia
Beautiful scenery, great service. Restaurant was just ok.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 25, 2022 on Hotels
5 out of 5
by A traveller

Posted Jun. 25, 2022 on Expedia
We had a beautiful room with a terrace with forever views of Lake Titikaka. We enjoyed a great dinner in the hotel restaurant. The included breakfasts were delicious. The staff was super friendly and helpful.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 4, 2022 on Expedia
5 out of 5
by A traveller

Posted Nov. 28, 2021 on Hotels
Comment from Hotel Management
Jan. 12, 2022 by Flor Tisnado Godoy Gerente del Hotel, Hotel Management
Estimado Huesped Muchas gracias por dejarnos una evaluacion, esperamos poder atenderlo en otra oportunidad. Gracias