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Bahia Principe Explore Esmeralda - All Inclusive

5.0 star property
5-star beachfront property near Arena Gorda Beach

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Photo gallery for Bahia Principe Explore Esmeralda - All Inclusive

Aerial view
Property video
7 restaurants, dinner served, international cuisine
Lobby
2 outdoor pools, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Arena Gorda Macao, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪13 min walk‬
  • Place, Punta Blanca Golf Course
    ‪17 min walk‬
  • Place, Splash Water Park
    ‪2 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Junior Suite Deluxe

  • Garden view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Junior Suite Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Junior Suite Deluxe

8.4 out of 10
Very good
(99 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Junior Suite Deluxe

7.4 out of 10
Good
(17 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Punta Cana

On the beach.Within a 15-minute walk of this Bávaro property, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Splash Water Park and Iberostar Golf Course are also within 3 miles (5 km).

What's nearby

  • Arena Gorda Beach - 13 min walk - 1.2 km
  • Punta Blanca Golf Course - 17 min walk - 1.5 km
  • Splash Water Park - 2 min drive - 0.9 km
  • Los Corales Beach - 14 min drive - 10.8 km
  • Bavaro Beach - 21 min drive - 15.1 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 35 min drive

Restaurants

  • ‪Scoops - ‬9 min drive
  • ‪Bar Ambar Hotel Lobby - ‬7 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪Caney Buffet - ‬1 min walk
  • ‪Bar Piscina Hibiscus - ‬4 min walk

About this property

Bahia Principe Explore Esmeralda - All Inclusive

5-star beachfront property near Arena Gorda Beach
Bahia Principe Explore Esmeralda - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Explore Esmeralda - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking is available.

This 5-star Punta Cana property is smoke free.

  • 570 guestrooms or units
  • 3 levels
  • 5 buildings
  • 7 dining venues
  • 6 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
Bahia Principe Explore Esmeralda - All Inclusive offers 570 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations have separate dining areas and are furnished with double sofa beds. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Basketball
  • Bicycles
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Table tennis
  • Volleyball
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bahia Principe Luxury Esmeralda
Esmeralda All Inclusive
Esmeralda Bahia
Luxury Bahia Principe Esmeralda
Luxury Bahia Principe Esmeralda All Inclusive
Luxury Bahia Principe Esmeralda All Inclusive Punta Cana
Luxury Bahia Principe Esmeralda Punta Cana
Luxury Esmeralda Bahia Principe
Luxury Principe Esmeralda
Principe Esmeralda
Bahia Principe Esmeralda Incl

Frequently asked questions

How close is Bahia Principe Explore Esmeralda - All Inclusive to the airport?

Bahia Principe Explore Esmeralda - All Inclusive is 16.9 mi (35-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Bahia Principe Explore Esmeralda - All Inclusive have an airport shuttle?

Bahia Principe Explore Esmeralda - All Inclusive offers an airport shuttle.

How close is Bahia Principe Explore Esmeralda - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Bahia Principe Explore Esmeralda - All Inclusive offer free breakfast?

Bahia Principe Explore Esmeralda - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Explore Esmeralda - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (11-min drive) is nearby.

What time is check-in at Bahia Principe Explore Esmeralda - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Explore Esmeralda - All Inclusive?

This property offers free self parking.

Does Bahia Principe Explore Esmeralda - All Inclusive have a pool?

Bahia Principe Explore Esmeralda - All Inclusive features 2 outdoor pools and a children's pool.

Does Bahia Principe Explore Esmeralda - All Inclusive have a restaurant?

There are 7 onsite restaurants, offering options like international cuisine and pool views.

Does Bahia Principe Explore Esmeralda - All Inclusive have a spa?

Pamper yourself with a day at Bahia Spa, where you can enjoy reflexology, massages, and mani/pedis.

How close is Bahia Principe Explore Esmeralda - All Inclusive to downtown Punta Cana?

Bahia Principe Explore Esmeralda - All Inclusive is 13 mi away from Punta Cana.

Bahia Principe Explore Esmeralda - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1010 reviews
Rating 8 - Good. 227 out of 1010 reviews
Rating 6 - Okay. 103 out of 1010 reviews
Rating 4 - Poor. 59 out of 1010 reviews
Rating 2 - Terrible. 55 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jeraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, room was good, but did have to exchange for another room due to AC not working.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jeraldine

Stayed 5 nights in Jan 2026

2/10 Terrible

Shafina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Please save yourselves the money and go elsewhere. Overall, this resort has been declining in it's accommodation, food, amenities and overall customer service. We as a family have been visiting the Bahia Principe 'LUXURY' Esmeralda since 2015 on and off. The Esmeralda was initially a lovely experience with exceptional service and accommodation. The hotel claims to have been recently renovated and there was absolutely no evidence of this and certainly nothing 'luxurious' about the experience. Room: We had two rooms as a family, traveling with teenage kids. Our room was dirty and the bathroom smelt of sewage most nights. The bathtub in our room looked like someone had tried to crawl their way out of it. There were cracks and dents with paint chipping, it could not be used. Food: Absolutely horrible. The buffet was a repeat everyday with very little variation. The quality has declined significantly. The à la carte restaurants were worse than the buffets. We booked into the Indian restaurant one evening, looked at the menu and just walked out. There was nothing on the menu that even resembled Indian food, there were items such as Brioche & Croquette, yet the restaurant was called (Naan_meaning bread) Unfortunately for us, this would be the last time we will visit the Esmeralda. The time spent with the family was priceless, however I honestly believe that the rating should be a 3.5 Star. A 5 star rating is really overrated.
Stayed 7 nights in Dec 2025

8/10 Good

Drew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: good polite serving staff, clean rooms, always had bottle water and beer available in room, restaurant food was good. Beach was nice and always had chairs and clean towels available. Felt safe always, even during transport from airport. Cons: if you're an only english speaking america you will have trouble understanding a lot of the workers, including the front desk personnel. We had to go back and ask someone when our reservations were and several other questions because we were clueless. Im not saying it's the resorts fault, but something to consider. The buffet food for lunch and dinner is horrible. The desserts are a total catfish, but the drinks were all good. We had several bahama mamas and pina coladas.
Stayed 4 nights in Jan 2026

4/10 Poor

CAROLINA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Service is terrible. Waiters are hateful
Stayed 5 nights in Dec 2025

10/10 Excellent

DEVLEENA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic resort in the DR. We had a swim up room, located conveniently to restaurants, pool and the beach. Besides one snafu with a restaurant where they bumped our dinner booking an hour later, we had a great stay. We also booked a private transfer and an off-site day adventure from this resort, all of which went smoothly. I would recommend this place and would return myself as wel
Stayed 5 nights in Dec 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice, food was good, but service was quite bad everywhere. The resort was very full and it seems like they did not staff up appropriately, and/or salaries are low maybe? In any case, attitudes were not great. Book restaurants way in advance through the app, we tried 3 days before going and most were already full.
Stayed 5 nights in Dec 2025

2/10 Terrible

Clinton

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
I really wanted to love Bahia Principe Luxury Esmeralda, especially since the decor is stunning and the buggy service was great. However, the experience was far from "Luxury." Check-in was incredibly slow. Our room was dirty: sand on the floor, coffee stains, and hair/soap residue in the tub. I called the concierge three times.. no one came. We even found toothpaste on the sheets; staff tried to claim it was "paint." By day two, the sand and tub still hadn't been cleaned. The food situation was disappointing. Lunch is limited to the buffet or sports bar. There is beachside dining, but it’s just another buffet with very limited options. Worst of all, there were flies everywhere.. in the buffets and the restaurants. Health warning for Punta Cana: the sand fleas are brutal. My child got big red bites on her arms and legs, and I got them on my hands and feet. They are very painful and itchy. The atmosphere was off. Staff seemed unhappy and the vibe was average. The Christmas entertainment was not up to the mark. Sad & Boring.. a depressed elf and a Santa wasting time. Hardly anyone stayed to watch. Overall, not worth it, especially for the festive season. You’re paying for a luxury name but getting poor service and bad hygiene.
Coffee stains
Bathtub
Stayed 7 nights in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
staff was amazing
Stayed 6 nights in Dec 2025

4/10 Poor

Khalid, Monmouth Jn

Liked: Cleanliness
The resort claims luxury, far from it. Restaurant bookings became messed up, we were 9 bookings were made for 6 multiple times. This led to situations two evenings at restaurants. In the buffet roughly 50% of the items were not labeled. If you are vegetarian you are very limited to a few items. The staff themselves are very good and helpful. Twice at restaurants and once at the buffet they claimed they had no tea bags. My daughter was locked out of her room in 2 occasions and was forced to wait outside for someone to come and fix her lock, both times the batteries for the lock were changed. On Christmas Eve there was a fixed menu, Fish or Meat. Again very surprised no vegetarian options. I could go in with smaller issues but I would recommend go to another brand resort.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tugce Arit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice hotel.
Stayed 4 nights in Dec 2025

2/10 Terrible

Mohammad Omair

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐ 1 Star – Very Disappointing Experience I had a very disappointing stay at Bahia Principe Luxury Esmeralda in Punta Cana. For a resort marketed as “luxury,” this experience fell far below expectations. There were bugs crawling in our room, which was unacceptable and made the stay very uncomfortable. At the buffet, food labeling was poor, and vegetarian options were not clearly described. At the live cooking stations, the same hot plate was used for all foods without cleaning between orders, and the same spoon was used across all vegetable dishes, resulting in meat being mixed into the vegetables. This is a serious concern for hygiene, dietary restrictions, and food allergies. Communication was also difficult, as many staff members did not speak English, making it challenging to address concerns or ask basic questions. Overall, this resort does not meet the standards expected of a luxury all-inclusive. I do not recommend this resort based on cleanliness, food handling practices, and overall service.
Stayed 6 nights in Dec 2025

2/10 Terrible

Prasanna

Stayed 5 nights in Dec 2025

10/10 Excellent

anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well-maintained rooms with cordial staff. Breakfast offered a good variety, and the dinner restaurants served excellent food with well-designed menus. The resort has two outdoor pools and is overall very well kept. Entertainment was enjoyable, with daily activities, and the holiday lights added a nice festive touch. The outdoor seating areas, including near the sports bar, were a plus. It was great that Esmeralda guests had access to the other sister resorts within the complex. Good connection between resorts through frequent shuttles. However, compared to some of the other resorts, the Esmeralda lobby felt a bit average, and amenities like a coffee or dessert shop were missing. While the staff was friendly, limited English proficiency at times made basic communication challenging. For an international resort, improved English communication would enhance the guest experience. Beach is well maintained but not long enough. Ample chairs and tiki huts available. Stayed for 5 nights and Overall had great experience And highly recommend.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rashmi

Stayed 5 nights in Dec 2025

2/10 Terrible

Tamika

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I booked a room with a swim up pool and I was unable to utilize the pool for the last 3 days of my stay because there were dead water bugs floating around. I called and went to the desk several times to get someone to clean the pool and no one ever came. I paid for a room that I was not able to fully utilize and it’s unfair. I also have footage of the bugs in the pool.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, nice surroundings
Stayed 8 nights in Dec 2025

4/10 Poor

Rushabh

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Traveling with a baby, they gave us a room next to the cafe area which hosts lots of activities through the evening and night resulting in noise which was unbearable and lots of foot traffic and noisy people walking late into the night. Repeated calls to hotel were ignored. They had no decency to even apologize. Never coming back. Off, the buffet is not great. No taste in the food.
Stayed 4 nights in Dec 2025

4/10 Poor

Gerald

Travelled with family
Disliked: Property conditions & facilities
Neglected rooms and fixtures throughout. Lots of broken things. A la carte food was terrible
Stayed 6 nights in Dec 2025

10/10 Excellent

Yanhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 6 nights in Dec 2025

10/10 Excellent

Jeremiah Christopher

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, friendly and so courteous. Room spotless and food was in abundance and absolutely delicious. 5 summers and highly recommended!
Stayed 7 nights in Dec 2025

10/10 Excellent

Eltion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice place I’ve been before and I can come again
Stayed 5 nights in Dec 2025

4/10 Poor

Norman

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The staff is undertrained and not helpful at all. The hotel is basic and does not meet 5-star standards. The buffet food is poor, repetitive, and unappetizing, and hygiene is a serious concern—the buffet area is often dirty and kitchen staff do not use gloves. Additionally, guests are supposedly required to reserve the à la carte restaurants before arriving, yet no email or information is sent prior to arrival. As a result, you arrive at the hotel only to find out that all restaurants are already overbooked, forcing you to eat at the buffet every day. The room is acceptable, but overall I would not recommend this hotel or return.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sergey, Raleigh

Staff
Stayed 11 nights in Dec 2025

6/10 Okay

Nadejda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at Bahia Principe Luxury Esmeralda and had an enjoyable experience, especially with the accommodation. Our room was spacious, clean, and had an amazing ocean view. The bed was comfortable, and housekeeping kept the room spotless throughout our stay. The resort itself was beautiful, with well-kept grounds and plenty of amenities to keep us entertained. Unfortunately, the food and staff didn’t quite live up to the resort’s other features. The dining options were repetitive, and we found some of the meals to be bland and lacking in flavor. We were expecting a wider variety of fresh, local cuisine but were often disappointed with what was offered. The staff, while some were friendly, generally provided slow and indifferent service. We had several occasions where we had to wait a long time for assistance or help with basic requests. This lack of attention to customer service definitely impacted our overall experience. Majority of the staff didn’t speak English at all. All in all, while the accommodation and location were fantastic, the food and service were below expectations. If you're looking for a beautiful place to stay with great rooms and views, this resort is worth considering, but be prepared that the dining and service may not be as stellar as you'd expect from an all-inclusive.
Stayed 6 nights in Dec 2025