4/10 Poor
Joseph M
Travelled with group
Jan 31, 2026
The resort is beautiful. However, and I do not know if it was because I visited during an off season, there were many amenities either not working or unorganized. For example, the resort offers activities to partake in [i.e. archery, painting, etc.]. However, it isn't thoroughly explained where it is held. When asking employees, they themselves did not know where the event was.
Our elevator for our building wasn't working and I did not see anyone fixing it during my 3 day stay.
Lastly, my rooms electricity stopped working and I did not recieve any assistance after calling until the next morning when I made a complaint in person. I called 3 times waiting for assistance and no one came.
I was able to relax on the beach and by the pool, but these issues refrain me from saying I enjoyed my stay to the fullest.
Joseph M
Stayed 3 nights in Jan 2026












































