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Ocean El Faro Resort - All Inclusive

Property class: 5 and above
5-star beachfront property near Macao Beach

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Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
Creator video - submitted by Escape Theory
Privilege Royal Master Suite | Bathroom
Privilege Royal Master Suite
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪14 min drive‬
  • Place, Macao Beach
    ‪16 min drive‬
  • Place, Cana Bay Golf Club
    ‪25 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(272 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Vista Piscina

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Vista Piscina

8.2 out of 10
Very good
(125 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Up

8.6 out of 10
Excellent
(35 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Roof Top

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Roof Top

7.6 out of 10
Good
(37 reviews)
  • Garden view
  • 127 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite vista Jardín

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite vista Jardín

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Pool View

8.0 out of 10
Very good
(4 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Vista Piscina Roof Top

View from room

Privilege Junior Suite Vista Piscina Roof Top

9.4 out of 10
Exceptional
(6 reviews)
  • 136 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite Swim Up

Privilege Master Suite Swim Up - Adults Only

Privilege Master Suite Swim Up

  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Royal Master Suite

Privilege Royal Master Suite | Bathroom

Privilege Royal Master Suite

  • Ocean view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Standard with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Standard with Pool View

  • 52 sq m
  • Sleeps 2

View all photos for Room Superior with Garden View

Free minibar, in-room safe, desk, laptop workspace

Room Superior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4

View all photos for Suite Superior with Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior with Garden View

  • 126 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium with Pool View

  • 49 sq m
  • Sleeps 4

View all photos for Suite Superior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior with Pool View

  • 49 sq m
  • Sleeps 4

Suite Luxury with Sea View

  • 110 sq m
  • Sleeps 2

View all photos for Junior Suite Vista Piscina

Junior Suite Vista Piscina

Junior Suite Vista Piscina

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Daisy Family Junior Suite

Daisy Family Junior Suite

Daisy Family Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Daisy Family Junior Suite Pool View

Daisy Family Junior Suite Pool View

Daisy Family Junior Suite Pool View

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

Beachfront retreat .Your stay at this Uvero Alto property places you within 6 miles (10 km) of Macao Beach and Sirenis Aquagames Water Park. Cana Bay Golf Club and Punta Blanca Golf Course are within 12 miles (20 km).

What's nearby

  • Sirenis Aquagames Water Park - 14 min drive - 6.5 km
  • Macao Beach - 16 min drive - 9.0 km
  • Cana Bay Golf Club - 25 min drive - 16.6 km
  • Punta Blanca Golf Course - 26 min drive - 18.7 km
  • Arena Gorda Beach - 29 min drive - 20.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪El Mercado - ‬8 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Showtime Bar - ‬8 min drive
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬7 min walk

About this property

Ocean El Faro Resort - All Inclusive

5-star beachfront property near Macao Beach
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 598 guestrooms or units
  • 3 levels
  • 18 buildings
  • 11 dining venues
  • 3 swim-up bars
  • 13 bars or lounges
  • 6028 sq ft of conference space
  • 560 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Ocean El Faro Resort - All Inclusive offers 598 accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies. 49-inch LCD televisions come with cable channels.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 11 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Splash pad
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean El Faro Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Guests should have 18 years old or older to access nightclub

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2021 out of 3729 reviews
Rating 8 - Good. 822 out of 3729 reviews
Rating 6 - Okay. 430 out of 3729 reviews
Rating 4 - Poor. 226 out of 3729 reviews
Rating 2 - Terrible. 230 out of 3729 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026

8/10 Good

Benjamin Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Amenities, Welcoming environment and property in general was amazing. Staff didn’t pay much attention to details and totally missed part of my main reason there. Nonetheless, H10 is Fabulous resort and I’ll visit again. Very much recommendable
Stayed 5 nights in Jan 2026

10/10 Excellent

ODINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a lovely temperature and there was always something fun going on. We loved the swim up bar. I wish the staff enforced the rule about not holding the lounge chairs because they were usually all taken before 9am and people took off for hours so no one else could use the chairs. Also would like to see the pool a bit better maintained and cleaned.
Stayed 6 nights in Jan 2026

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ll start with the BEST: We were assigned a butler-not realizing you don’t have to have them if you don’t want-but for us, he did come in very handy. Jose was wonderful and often went above and beyond. Example-Our daughter was sick when we landed on his way into work he actually stopped at the pharmacy and grabbed Flonase for me. the LITTLE things!! The property is absolutely amazing. I can’t speak highly enough about all it had to offer. Pools, beaches, bars…There was something to entertain everyone!!! It was well kept. Nice beach with a little lagoon off to the side(perfect for calm waters) The staff is friendly and most work hard. Room was cleaned daily and even bed turned down most nights 💚. And we LOVE cats(not everyone does but I bet they like them more than they like Lizards mice and rats!) I do wish they’d put a donation box up and get the male cats neutered we would’ve left $100 to contribute to that but it was a great source of entertainment for my kids! The coffee shop is the BEST and those ladies have it down!! And burger bar decent Rooms need some real TLC especially bathrooms. And humidity in rooms had our clothes damp and smelly. And FYI watch the sales pitch people selling timeshare bs. Good excursions around Food was just ok! Buffet was best option and Sakura. Steakhouse needs to perfect cooking steak and Italian was terrible. Again best restaurant-coffee shop! Get rid of seed oil used to cook EVERYTHING-PERFECT the food and then it’s a 5
Stayed 6 nights in Jan 2026

8/10 Good

Theresa Mace

Stayed 6 nights in Dec 2025

10/10 Excellent

Dana Marie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing time! The resort was stunning, the food was delicious. I especially loved Mike’s coffee shop and the bowling alley, what an experience!
Stayed 7 nights in Nov 2025

10/10 Excellent

Kristofer, Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 7 nights in Dec 2025

10/10 Excellent

Kinsley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very neat and tidy, and staff was amazing!
Stayed 6 nights in Jan 2026

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Carlos Enrique was a great concierge. Food was excellent and the rooms were clean. Nice resort.
Stayed 7 nights in Dec 2025

10/10 Excellent

Quintez

Stayed 5 nights in Dec 2025

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TEN OUT OF TEN ALL AROUND! From the moment we walked in the door to this moment,of reflection, Ocean El Faro made us feel like VIP guests. When we got to Ocean, we were greeted warmly by Eduardo and then Yeison's smile and patience as he got us checked in. We also met Fermin, who is one of the best! He speaks five languages and will do anything for anyone. Just when you think it can't get any better, we met our butler for the week, Jose Miguel. WOWWWW! Since we had a group of 14 for my mother's 80th birthday celebration, we stayed in Privilege Suites which comes along with a personal butler to help you with your every need. Jose arranged everything for us and helped us with things we didn't even know we needed! The resort is very large with SO many perks. It can be overwhelming at first because there is so much to do! Jose made everything incredibly easy and accessible. Our group consisted of ages 9 to 80, and we came with various needs. My mom doesn't get around easily and Jose made sure we had trams picking us up and dropping us off whenever she needed it. Jose made dinner reservations for us every night so that we could try out all of the restaurants. He made sure my mom got a beautiful birthday cake for the day of her party! Jose greeted us every morning with a daily agenda of activities, and a time for dinner. He came to see us every day. Our experience was truly unforgettable and we are so grateful to the staff at Ocean. Unbeatable!
Family photo on the beach at golden hour
Gorgeous sunsets
Dinner at Sakura! SO MUCH FUN for all ages and delicious, too!
The Privilege package comes with incredible cabanas by the pool AND at the beach. So , convenient, and excellent service.
Stayed 7 nights in Dec 2025

10/10 Excellent

Sameer

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No hot pool Rest all services very excellent

8/10 Good

Carmen Del pilar, Welland

You seen this OK thank you very much. Was a nice study.
Stayed 7 nights in Dec 2025

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Adults-Only Getaway at Ocean El Faro (El Beso Side) We stayed at Ocean El Faro in Punta Cana, on the El Beso adults-only, all-inclusive side, and it was truly a wonderful experience from start to finish. The food and alcohol were fantastic for an all-inclusive resort. We highly recommend the steakhouse, the teppanyaki restaurant, and Pez Dama for lunch — all were consistently delicious and well worth visiting. The coffee shop, Mike’s, is absolutely amazing; while there can be a bit of a wait at times, it’s understandable given how large and popular the resort is. The ice cream station is also top-notch and such a fun treat throughout the day. What really makes this resort stand out is the staff — they are absolutely incredible. Everyone is friendly, attentive, and genuinely wants to make your stay special. The architecture and interior design of the hotel are beyond gorgeous; everywhere you look feels modern, luxurious, and thoughtfully designed. The beach is okay, but we definitely recommend spending beach time on the adults-only side, which we found to be better and more relaxing. The pool scene and entertainment are a solid 10/10. There is always something happening: yoga at 9am, games at 11am, aerobics at noon, and we even did a foam party, which was an absolute blast and a highlight of our trip. Nighttime entertainment is exceptional — lively, fun, and never boring. We will definitely be back!! Absolutely a wonderful time!
Stayed 7 nights in Dec 2025

10/10 Excellent

Anael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial style property, well maintained, amicable staff
Stayed 14 nights in Dec 2025

10/10 Excellent

Nektarios

Stayed 8 nights in Dec 2025

6/10 Okay

Odette

Stayed 4 nights in Dec 2025

10/10 Excellent

diamando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes very
Stayed 8 nights in Dec 2025

10/10 Excellent

Michael Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, excellent service, and a fun family stay We had a great stay at Ocean El Faro and felt it was excellent value for the price. Overall, we would definitely return. The beach was one of the highlights. There’s an area with rougher waves that were fun, and if you walk a bit further down, you can find a calmer section that’s perfect for relaxing and swimming. It was nice having both options. Our concierge, Jose, was outstanding. He booked all of our restaurant reservations and was always quick to help with any questions or concerns. One surprise was that the resort does not carry alcohol-free beer, but Jose went above and beyond by picking some up for me off the resort for a small charge and having it stocked in our room — much appreciated. The restaurants were very good. Dolce Vita was our favorite, and we enjoyed it so much that we went twice. The Mexican restaurant was our least favorite. The buffet had lots of good options, and the snack bar was perfect for a quick bite when you didn’t want a full meal. One downside was that there were no sit-down breakfast or lunch options available if you weren’t part of the Privilege Club and were traveling with kids. This was a minor inconvenience, as the buffet and snack bar were quick and efficient and actually allowed us to spend more time at the beach. The lazy river was an excellent addition, though it could be frustrating at times as some guests would “hog” the tubes. Overall great resort and would reccomend.
Stayed 7 nights in Dec 2025

6/10 Okay

Adriano Antonio

Very cold pool
Stayed 7 nights in Dec 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, rooms were cleaned when we ask and the resort is really nice.
Stayed 4 nights in Dec 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Resort is nice but not great, the food options were limited. Food in buffet tends to be all the same. The fact that you can’t get into one of the restaurants with open toed shoes and dress shorts ( for men) is ridiculous, we are there on vacation. Coffee shop is great but the staff don’t really seem to like their jobs. The early morning mad dash to reserve beach and pool chairs is also crazy, even though there are signs everywhere that says you’re not supposed to, nothing is enforced. I reserved two rooms, one with 2 beds for my adult children, when they went to their room there was only 1 bed and we were told the resort was full and they could not accommodate. They sent an additional tiny single bed, not what I paid for. The mini bar in my room didn’t work, spoke to our concierge who said he sent someone and said it was fixed but it was not. The pools were all very nice, the best part of the resort but sadly we will not return.
Stayed 7 nights in Dec 2025

10/10 Excellent

Dmitry, Redington Shores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our rooftop offered great ocean view
Stayed 14 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was amazing 3rd floor great view. We had jose Miguel as our concierge he was amazing we always had reservations. The pool was great clean big pool bars were fantastic. We went for Christmas they had shows and everything decorated I was very happy the place is beautiful. The lagoon to the left of the property on the ocean was nice. The ocean in front of the resort, beach chairs. Was a little rough, but it didn’t stop anyone there from having a good time. I really enjoyed my trip and would definitely go back
Stayed 8 nights in Dec 2025

8/10 Good

Dmitriy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience: Good, but with some notable issues. The airport transfer arranged through Talixo was a terrible experience. After landing, we waited nearly two hours for a driver who never showed up. Communication was extremely poor. I ultimately had to take a taxi to the hotel and pay an additional $70 on top of what I had already paid with the original reservation. For the return to the airport, I canceled the transfer altogether since they were unavailable. As for the hotel itself, the property is very large and generally clean. The room was clean but outdated. The New Year’s Eve celebration was well done — fun atmosphere and great fireworks. The beach, however, was disappointing. It’s quite small for a hotel of this size, and there are many underwater rocks, which made swimming unpleasant. There were also not enough beach chairs unless you arrived very early in the morning (around 5 a.m.). Overall rating: ⭐ 3.4 stars
Stayed 4 nights in Dec 2025