Barceló Punta Umbria Beach Resort

4.0 star property
4-star beach hotel near Punta Almenara, connected to the convention center

Choose dates to view prices

Photo gallery for Barceló Punta Umbria Beach Resort

2 outdoor pools, pool umbrellas, sun loungers
White sand, sun loungers, beach umbrellas
Premium bedding, minibar, in-room safe, desk
Combined shower/tub, free toiletries, hair dryer, bidet
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida del Decano s/n, Punta Umbría, Huelva, 21100
  • Place, Punta Almenara
    ‪2 min walk‬
  • Place, Playa Huelva
    ‪8 min walk‬
  • Place, Teatro Del Mar
    ‪2 min drive‬

Room options

Superior Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Deluxe Room (Sports Room)

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Superior Double Room, Terrace

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Junior Suite

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Superior Double Room, Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Double Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Superior Double Room (Pool or Natural Surroundings View)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Family Room (Interconnecting Room with lounge)

  • 79 sq m
  • Sleeps 7
  • 2 Twin Beds
  • Free WiFi

Superior Double Room, Terrace

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Superior Double Room, Terrace

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Superior Double Room, Terrace

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Superior Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Double Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Superior Double Room (Pool or Natural Surroundings View)

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Superior Double Room (Pool or Natural Surroundings View)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Superior Double Room (Pool or Natural Surroundings View)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Superior Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the area

Punta Umbría

Seaside stay .You'll be within half a mile (1 km) of Punta Almenara and 2 miles (3 km) of Teatro Del Mar with a stay here. Also, Marismas del Odiel Nature Reserve is within 3 miles (5 km) and Nuevo Portil Golf Course is within 6 miles (10 km).

What's nearby

  • Punta Almenara - 2 min walk - 0.2 km
  • Playa Huelva - 8 min walk - 0.7 km
  • Teatro Del Mar - 2 min drive - 1.9 km
  • Marismas del Odiel Nature Reserve - 3 min drive - 4.0 km
  • Monte Gordo Beach - 59 min drive - 84.5 km

Getting around

  • Gibraleón Station - 23 min drive
  • San Pablo Airport (SVQ) - 93 min drive

Restaurants

  • ‪El Calé - ‬3 min walk
  • ‪Isla Saltés Lobby Bar - ‬3 min walk
  • ‪Kiosko Feli - ‬18 min walk
  • ‪El Estero - ‬4 min walk
  • ‪El Bicho - ‬19 min walk

About this property

Barceló Punta Umbria Beach Resort

4-star beach hotel near Punta Almenara, connected to the convention center
Some rates at Barceló Punta Umbria Beach Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Barceló Punta Umbria Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This beach hotel also offers a complimentary children's club, a children's pool, and a seasonal outdoor pool. For a fee, parking is available.

This 4-star Punta Umbría hotel is smoke free.

  • 1198 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Barceló Punta Umbria Beach Resort offers 1198 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Punta Umbría hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

U-Spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 10 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 restaurants
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Day bed
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 27 and October 12.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 500.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number H-HU-00653

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Punta Umbria Beach

Barcelo Punta Umbria Beach Resort

Punta Umbria Beach Resort

Barcelo Punta Umbria Beach Hotel Punta Umbria

Punta Umbria Barcelo

Barceló Punta Umbria Beach

Barcelo Punta Umbria Beach

Barceló Punta Umbria Beach Resort Hotel

Barceló Punta Umbria Beach Resort Punta Umbría

Barceló Punta Umbria Beach Resort Hotel Punta Umbría

Frequently asked questions

How close is Barceló Punta Umbria Beach Resort to the airport?

Barceló Punta Umbria Beach Resort is 77.7 mi (93-min drive) away from the San Pablo Airport (SVQ) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Punta Umbria Beach Resort?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Barceló Punta Umbria Beach Resort on Jun 9, 2026 start from CA $193, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Punta Umbria Beach Resort have an airport shuttle?

Airport shuttle services are not available at Barceló Punta Umbria Beach Resort.

How close is Barceló Punta Umbria Beach Resort to the beach?

This hotel is a short 7-minute walk from Playa Huelva. Don't forget your sunscreen!

Does Barceló Punta Umbria Beach Resort offer free breakfast?

Free breakfast isn’t provided at Barceló Punta Umbria Beach Resort, but buffet breakfast is offered for a fee of EUR 10 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Barceló Punta Umbria Beach Resort?

No, there is no casino at this hotel.

What time is check-in at Barceló Punta Umbria Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Barceló Punta Umbria Beach Resort?

Free parking is not available at this hotel. Self parking is available for EUR 12 per night.

Does Barceló Punta Umbria Beach Resort have a pool?

Barceló Punta Umbria Beach Resort features 2 outdoor pools and a children's pool.

Does Barceló Punta Umbria Beach Resort have a restaurant?

Barceló Punta Umbria Beach Resort is home to Restaurante El Estero, which features Spanish cuisine.

Does Barceló Punta Umbria Beach Resort have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy body treatments, body wraps, and massages.

How close is Barceló Punta Umbria Beach Resort to downtown Punta Umbría?

Barceló Punta Umbria Beach Resort is 1 mi away from Punta Umbría.

Barceló Punta Umbria Beach Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 286 reviews
Rating 8 - Good. 117 out of 286 reviews
Rating 6 - Okay. 39 out of 286 reviews
Rating 4 - Poor. 12 out of 286 reviews
Rating 2 - Terrible. 8 out of 286 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Older property than expected compared to their neighbouring properties. Breakfast was great. Easy walk to a beautiful beach.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly and helpful staff, very well located near the beach and in a peaceful area. It is a very big property and spotless clean everywhere, including the rooms, congrats to the efficiency of the cleaning team! The food in the buffet restaurants was good overall, with a nice variety but what I did not like was the noise, the crowds and the stress of the other guests in the restaurants during mealtime and the long lines sometimes to get a drink at the bar. Kids facilities and activities are great, my kids had a lot of fun (9 and 12 years old). Overall, I had a great experience!
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Iris

Liked: Cleanliness
Disliked: Staff & service
Hotel is so big but they cant handle all the peolple. Dining room is packed and noisy. The staff seems to be exhausted from all the people and they are not patient.( who can blame them...) If you wish to talk to reception you need to take a number at the machine...
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay but the quality of the food is the reason my overall is down
Stayed 5 nights in May 2023
Verified

4/10 Poor

ROBERT

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We. booked their sister hotel but when we got there, the hotel was closed. We finally got into the hotel that was closed and the operational staff said that that they moved us to another hotel. Although, they never sent us a text or email on this move. When we finally found the new hotel, they gave us a room that faced a busy road. We asked to change the room, however we had to pay an additional cost. Not my favourite hotel.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

MIGUEL

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful facilities, very convenient location but horrendous check-in line. I had to wait 45 minutes to check in. Very inefficient. And on top of that, in order to get the pool towels, I had to get in line again. Very bad system for a simple to task to get pool towels. The deposit should be handled upon check in or at the towel kiosks. They shouldn’t send people again to make another 30 min line to give a deposit and get some pool towels. A total waste of time.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Rakesh

Disliked: Cleanliness, amenities, property conditions & facilities
1. Once I got in bed, from day 1, I got dust mite allergy. I did not realise at start. Before the last night, I asked to see the manager who was not available. I was told he will call me back. The manager never did. 2. The Italian restaurant they operate is more like a food that does not demand much skill. Fruits are left in one area, yogurt in another, salad bar, cheese bar, overcooked food, bacon in a lot of food, not enough variety for vegetarians or vegans. I suggest for vegetarians and vegans to stay away from this hotel. The food is basic. For example, the tiramisu is not good and if I have to rate this on a scale of 10, I will give it “0”. The risotto was average or below average, the aubergine parmigiana was another joke, the aubergines were sliced between 3 to 4 cms thick, tasteless, as if prepared by a worst cafe chef instead of an Italian restaurant in a hotel. The food seemed to have been prepared by a below average Italian chef. I was told that I can arrange and suggest for some food for vegetarian but got completely ignored when requested. 3. Watch out before signing on order invoices in the Italian restaurant at the entrance. The lady welcoming you will get you to sign a blank order invoice even if you do not intend to order any drink. Check your bills before paying. This could be a fraudulent practice that I drew their attention on given I am an auditor of hotels and businesses!! 4. Lack of facilities: very limited. 5. Not welcoming for non-Spanish!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schönes und weitläufiges Resort mit zahlreichen Möglichkeiten (Außenpool, Fitnessraum, Restaurants, ...). Unser Aufenthalt in der ersten Oktoberwoche war perfekt mit Temperaturen bis zu 30 Grad und weniger Gästen als in der Hochsaison, so dass man sich keinen Platz am Pool erkämpfen musste. Auch der wundervolle Sandstrand mit wahnsinnig vielen Muscheln ist nur wenige 100 Meter vom Hotel entfernt und man kann ihn über befestigte Holzstege erreichen. Das Personal war immer sehr freundlich und hilfsbereit. Wir hatten Halbpension mit Frühstück und Abendessen als Buffet mit wechselnden Speisen jeden Tag, die immer schmackhaft waren. Es wird nicht der letzte Urlaub hier gewesen sein.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy contento con todo
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ana Catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correu bem apenas variedade no comer
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hildete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima

Maravilhoso. Amamos a experiência
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto prácticamente todo
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Cumple todas las expectativas
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bom apenas para viagens com crianças

Fiz uma viagem em casal em Agosto. Pagámos 400€ por dia com tudo incluído por um quarto duplo superior. Apesar de espaçoso o quarto não vale minimamente o preço pago. O minibar está completamente vazio apesar de ter pago tudo incluído, nem sequer tivemos água de cortesia no quarto. A utilização do cofre é paga como extra. O gel duche/shampoo não dá para usar, sai uma quantidade mínima. A cama é twin e tem rodas, vai mexendo durante a noite. A comida é buffet e apenas em horário pré definido aquando check in (tivemos almoço após as 14:45 e jantar após as 21:45). As bebidas são bastante más, com apenas 3-4 cocktails disponíveis e vergonhosos. Para acesso a mais bebidas é necessário pagar o serviço premium. O spa é piscina interior também é pago, apenas o ginásio é gratuito. As piscinas são ok mas quase todos os hóspedes têm crianças, o que faz com que não seja o ambiente ideal para viagens de casal ou para idosos. É muito difícil conseguir espreguicadeiras dado a grande lotação. A praia é a cerca de 5min a pé mas não tem qualquer concessão do hotel. Em suma, péssima relação qualidade-preço e apenas bom para viagens de família com crianças.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Pedro Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel para férias em família para praia.

Ótimo hotel, próximo de praia marítima e com piscinas exteriores. Boa variedade de alimentos nas refeições incluídas na reserva; 4 restaurantes temáticos com comida típica das regiões representadas (Itália, América, Asiático e Espanha (local)). Quarto espaçoso e amplo com terraço com vista para as proximidades.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Silvia

Liked: Staff & service, amenities, property conditions & facilities
La bañera es altísima y poco accesible para niños o personas mayores. Los botes de champú y gel muy altos y sale muy mal el producto… muy incómodos esos detalles. Por lo demás, es un gran hotel con muchos servicios.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Jose manuel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación está muy limpia, y todo el personal muy amable
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, sin pegas de ningún tipo
Stayed 2 nights in May 2025
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupendo para ir con la familia y tener un ratito para ti mismo. Tienen clubs para que los niños jueguen y tú puedas hace rostro tipo de actividades.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

ANA BELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Bieno
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encantó cuando fui en junio ,y encantada de repetir una y otra vez , magnífico
Stayed 1 night in Sep 2024
Verified

8/10 Good

José Manuel

Liked: Cleanliness, property conditions & facilities, room comfort
En cuanto a la pregunta del ecologismo, este hotel tiene dos núcleos, el primero junto al mar, donde termina el pueblo, ya no recuerdo que había allí antes, quizás breña y poco más, el segundo núcleo, justo enfrente, al otro lado de la carretera se construlló sobre el pinar de alto valor ecológico, la tala dio pie a la construcción de una meta urbanización. Esta zona sostiene una de las pocas poblaciones de camaleones mediterráneos de Andalucía. Por otro lado, el hotel es muy bonito, con cómodo en general. Actividades po la noche. Aunque el bufet libre del desayuno era una guerra, el salón atestado, los camareros de sala a la fuga, nadie limpiaba las mesas ni reponía el catering, conseguimos una mesa en el patio, y un cuchillo de pan para los dos, servilletas imposible
Stayed 2 nights in May 2024
Verified

4/10 Poor

Salvador

Disliked: Cleanliness, property conditions & facilities
Desde el primer día, para ir a la recepción tuvimos que pasar por tres recepciones y eso no se había aclarado. Las esperas en la recepción son mayores de los normales en los hoteles. En el baño había alguna suciedad. Luego te asignan un lugar donde desayunar para no masificar (eso dicen) y luego te meten un día en uno otro en otro y uno de los dos ya no dejan entrar a gente lo que conlleva a que uno se masifique. Luego la oferta gastronómica para el medio día es el mismo en todos los sitios, solo hay variedad para la cena. Eso no se explica en la oferta del hotel. Luego lo mas grave, el aire sonaba mucho mucho lo cual dificultaba el descanso. Llamamos a recepción tres veces y en ningún caso le dieron solución, por lo que en toda la estancia eso no se soluciono. En conclusión, la relación calidad precio no es buena y no estamos contentos.
Stayed 8 nights in Aug 2024
Verified

6/10 Okay

Virginia

Liked: Cleanliness, staff & service, amenities
Ideal para familias!
Stayed 2 nights in Jun 2024