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Best Western Thurrock Hotel

3.0 star property
3-star hotel near Lakeside Shopping Centre

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Photo gallery for Best Western Thurrock Hotel

Property grounds
Garden
Suite, 1 Queen Bed, Non Smoking, Jetted Tub
Property grounds
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Ship Lane, Aveley, Purfleet, England, RM19 1YN
  • Place, Lakeside Shopping Centre
    ‪18 min walk‬
  • Place, The Backstage Centre
    ‪2 min drive‬
  • Place, Arena Essex Raceway
    ‪2 min drive‬
  • Airport, London (STN-Stansted)
    ‪44 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive King Room - Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Queen Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

About the area

Purfleet

In suburbs.Within 2 miles (3 km) of this Purfleet hotel, you'll find FA Premier League Hall of Fame and Arena Essex Raceway. The Backstage Centre and Lakeside Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Royal Opera House Learning and Participation - 16 min walk - 1.4 km
  • Lakeside Shopping Centre - 18 min walk - 1.5 km
  • The Backstage Centre - 2 min drive - 1.7 km
  • Arena Essex Raceway - 2 min drive - 2.7 km
  • Rainham Marshes - 4 min drive - 4.0 km

Getting around

  • Grays Chafford Hundred Station - 4 min drive
  • Dagenham East Station - 11 min drive
  • Stansted Airport (STN) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Costa Coffee - ‬17 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Thurrock Hotel

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Thurrock Hotel. Parking is available for a fee.

This 3-star Purfleet hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1920
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Best Western Thurrock Hotel offers 66 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Best Western Thurrock Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 280 out of 717 reviews
Rating 8 - Good. 241 out of 717 reviews
Rating 6 - Okay. 104 out of 717 reviews
Rating 4 - Poor. 52 out of 717 reviews
Rating 2 - Terrible. 40 out of 717 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kishen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a disabled friendly hotel but staff were good

I was staying at the hotel to attend a family function. One in my party was my mother who is disabled. I am disappointed that no-one from the hotel replied back to an email I had sent them for a room with limited stair climbing. They don't have a lift. We had arrived late after a tiring 5 hour journey, checked in only to find out they allocated a 2nd floor room which mean't asking a disabled person to walk 2 steep flight of stairs which is not acceptable. Teresa was a massive help and adjusted the room allocation for my mother to stay on the 1st floor. A big shout there - thank you. Jamie was a massive help also for accomodating requests late in the evening. A big shout here too - thank you.
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort

1 night business trip

Wi Fi ok Ample Parking Good breakfast Good food in Restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Paul & Milena

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel isnt fit for purpose. Hotel is clearly old and in much need of a complete refurb or even better still, knock it down! Abandoned football ground next door completely derelict and area doesnt exactly feel safe as signs all in car parks warning of crime. You couldnt pay me yo stay in this place again! Expedia, I would take this off your list now as the photos you've used dont show this hotel in its true light.
Stayed 1 night in Aug 2025

6/10 Okay

Sze Man Emily

Liked: Cleanliness, staff & service, room comfort

Quite disappointed

Very noisy about the floor. I can hear clearly who is going to this floor and everybody shut the door. The pictures when I reserved this hotel is not match in real. Very dark in my room. Very disappointed.
Stayed 1 night in Jul 2025

6/10 Okay

Tina

Business traveller
Liked: Cleanliness, room comfort

Average Hotel

Had to call a number on arrival as there was no one at reception when i arrived during the day. My room had everything i needed including a fan as my room was hot. There was a horrible odour in my room which smelt like cigarettes and the bathroom smelt of drains. The bed was comfortable and i slept well. Unfortunately i woke to lots of insect bites.
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
One member of staff 😞
Stayed 1 night in Jul 2025

4/10 Poor

Aaron

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Jul 2025

2/10 Terrible

Leanne

Business traveller
Disliked: Property conditions & facilities, room comfort

Ok hotel if you don’t like good service or helpful

I had to call reception at 9.20 as suddenly a smell of a drug was coming into my room. The receptionist said she would come and investigate as I believed it to be coming from the room next door. Nobody came! I called again and the reception line just rang out. The smell was making me feel uncomfortable. I have had to use a quarter bottle of perfume to try and disguise the small
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great value for money clean and spacious

Liked the room Nice and quiet Spacious good value for money Only down side Is no air con room quite warm during summer
Stayed 1 night in Jul 2025

10/10 Excellent

Remus

Y
Stayed 1 night in Jul 2025

8/10 Good

Caroline

Travelled with family
Liked: Amenities
Big family room, staff super helpfull and nice. Quiet, safe parking. However, no air conditioning in the room. And oh boy was it cooking in the room. Even if they provide a spare fan. We jist couldnt go in the bathroom during the day it was litterally a sauna. Would go back in cold months but not in summer. We would pay extra for air con and fridge if available
Stayed 7 nights in Jul 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Its lovely here its missing 1 thing a swimming pool but will be back again lovely staff and environment very ideal for family
Stayed 2 nights in Jul 2025

6/10 Okay

Gareth

Business traveller
Staff were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Lovely clean comfortable Hotel. I will definitely come back here
Stayed 1 night in Jul 2025

6/10 Okay

wasiq

Stayed 4 nights in Jun 2025

6/10 Okay

Grigorij

Liked: Cleanliness, staff & service
This may be an isolated case, but over the past three days I had to visit reception twice to have my key reprogrammed, as it stopped working. Also, on Saturday night, the music played for far too long and made it difficult for me to get to sleep and rest properly before my competition.
Stayed 3 nights in Jun 2025

8/10 Good

Adenike

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, tidy and safe.
Stayed 1 night in Jun 2025

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a little tired and need of updating. Found it a bit naughty to have to pay to park at this hotel. Otherwise it was ok.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maserame

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alen

Stayed 1 night in Jun 2025