Ratings based on 358 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
77% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 22, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 15, 2022 on Hotels
5 out of 5
by A traveller

Posted Aug. 20, 2022 on Hotels
Penelope in particular was very friendly and helpful
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 7, 2022 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 12, 2022 on Expedia
3 out of 5
by A traveller from Kronach

Posted Mar. 19, 2022 on Expedia
The beds were uncomfortable. I had to pay extra for parking, why?
Comment from Hotel Management
May 17, 2022 by Sales Manager, Hotel Management
Hallo Klaus, danke für Ihr Feedback. Schade, dass Sie die Investition für einen beleuchteten, videoüberwachten und beschrankten Parkplatz als zu hoch empfinden. Bei Verfügbarkeit können Sie bei Ihrem nächsten Besuch gern am Abteigarten kostenfrei parken. Diese Fläche gehört allerdings nicht zu unserem Hotel. Bis bald im Best Western Hotel Schlossmühle in Quedlinburg.
5 out of 5
by A traveller

Nice hotel near the city center

Posted Dec. 20, 2021 on Hotels
I has been very pleasant. Beautiful place, friendly staff. Carful, parking is 10€ per night, which can be avoided if you find a free spot around the hotel. The hotel is very close to the city center.
2 out of 5
by A traveller

Best Western Quedlinburg

Posted Jul. 5, 2020 on Hotels
Our room was basic which was fine however there was a bad sewage smell from the toilet. Smell was so bad that we opted not to spend the night.
Comment from Hotel Management
Jul. 5, 2020 by Hotel Schlossmuehle, Hotel Management
Dear Keith, We are very sorry, for the smell and that you was not spending the night in our hotel. In the most cases there is a room changing possible. Maybe we will welcome you again in another room and wish you all the best. Stay healthy!
5 out of 5
by A traveller

Posted Nov. 25, 2019 on Hotels
Wery good breakfast, sauna exellent and relax.
Comment from Hotel Management
Dec. 3, 2019 by Guest Relation, Hotel Management
Dear Sir or Madam, Thank you so much for your perfect evaluation. We are very happy about it and looking forward to your next stay in Best Western Hotel Schlossmühle in Quedlinburg.
4 out of 5
by A traveller

Posted Sep. 4, 2019 on Expedia
Comment from Hotel Management
Sep. 11, 2019 by Guest Relation, Hotel Management
Wir bedanken uns für die Abgabe Ihrer so guten Bewertung und hoffen, wir können Sie bald einmal wieder im Best Western Hotel Schlossmühle in Quedlinburg begrüßen.