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Sudima Queenstown Five Mile

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Frankton

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King
Lobby
Modern European cuisine
Modern European cuisine
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
22 Grant Rd, Queenstown, Otago, 9300
  • Place, Queenstown Event Centre
    ‪13 min walk‬
  • Place, Remarkables Park Town Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪11 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin

Alpine View Twin

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King

Alpine View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Alpine View King

Premium bedding, in-room safe, desk, soundproofing

Alpine View King

  • Sleeps 2

View all photos for Alpine View Twin

Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

  • Sleeps 3

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

  • Sleeps 5

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

  • Sleeps 2

About the area

Queenstown

Frankton stay.Within a 15-minute walk of this Frankton hotel, you'll find Queenstown Event Centre and Alpine Aqualand. The Kingston Flyer and Lake Wakatipu are also within 2 miles (3 km).

What's nearby

  • Queenstown Event Centre - 13 min walk - 1.1 km
  • Remarkables Park Town Centre - 4 min drive - 2.6 km
  • Queenstown Gardens - 10 min drive - 8.4 km
  • Queenstown Mall - 10 min drive - 8.8 km
  • Skyline Queenstown - 11 min drive - 9.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪Airspresso - ‬3 min drive
  • ‪Patagonia Chocolates - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪The Buzzstop Honey Centre - ‬11 min walk
  • ‪Wu Cha - ‬3 min walk

About this property

Sudima Queenstown Five Mile

4.5-star luxury hotel, connected to a shopping center in Frankton
Sudima Queenstown Five Mile offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. The luxury Sudima Queenstown Five Mile also features spa services, dry cleaning/laundry services, and 24-hour room service. Free self parking is available.

This 4.5-star Queenstown hotel is smoke free.

  • 120 guestrooms or units
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Reviews

Sudima Queenstown Five Mile Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 611 reviews
Rating 8 - Good. 141 out of 611 reviews
Rating 6 - Okay. 25 out of 611 reviews
Rating 4 - Poor. 11 out of 611 reviews
Rating 2 - Terrible. 4 out of 611 reviews

Reviews

10/10 Excellent

Gagandeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience Friendly staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Located in popular shopping area. We enjoyed the buffet breakfast. Facilities and staff were great!
Stayed 1 night in Jul 2025

10/10 Excellent

Sukhvir

Helpful staff
Stayed 3 nights in Jul 2025

8/10 Good

Trav

Stayed 3 nights in Jul 2025

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tamanna

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and reception staff was very nice and helpful i dint like the fact that they dont give water bottles otherwise its excellent 👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Jordy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely space!
Stayed 1 night in Apr 2025

10/10 Excellent

JIAQI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Woolworths just nearby and it is easy to go to Coronet Peak. There are also a few different styles of good restaurants nearby. The room also very good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very central to everything. Would definitely recommend to friends and stay there again. Thank you!
Stayed 10 nights in Jul 2025

10/10 Excellent

Xi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Lesley

Convenient and reasonable prices
Stayed 1 night in Jun 2025

10/10 Excellent

Berlinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small hotel, friendly staff, very convenient close to shops and restaurants. Few minutes to the airport. Highly recommend.
Stayed 4 nights in Jul 2025

6/10 Okay

E

Business traveller
Liked: Cleanliness, room comfort
After staying at Sudima in Kaikoura I was disappointed by the tired feeling Sudima in Qtown had. The soap and moisture products supplied in both Sudima I have stayed in are over powering and far too masculine for my liking (so much so I had to go out and buy my own products to use). A proper beer fridge would be good also - the unit in the room isn't a proper fridge so not good for people who need to have medicines etc kept at a cool temperature (this is needed as the rooms are very warm and you can only cool the room to 19 degrees)
Stayed 2 nights in Jun 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort

Okay

Hotels.com silver reward not offered. Hotel very warm. Bar/restaurant very noisey with no real atmosphere. Rooms comfortable but basic. Shower was good
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff that went out of the way to help
Stayed 1 night in Jun 2025

10/10 Excellent

Risha

Travelled with partner
Liked: Cleanliness, amenities
THE BEST SERVICE, LOCATION, AND VALUE FOR MONEY! I loved every bit of my stay here. It was absolutely fantastic and will be recommending to everyone I know. The location was an absolute highlight, everything was super accessible and very close to the airport making Uber quite cheap.
Stayed 3 nights in Jun 2025

8/10 Good

G, Lake Hawea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to facilities and services Very limited menu if wanting to order room service after 9pm. Even fries are not available. Seasonal e vegetable soup turned out to be Thai inspired pumpkin soup but was extra spicy. We were reim ursed for this, however ended up with just toast to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, super friendly staff, spotless clean. My new Queenstown regular hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Barry

Stayed 1 night in May 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The great view of mountains and planes flying in and out. Clean, warm, convenient, wonderfully comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Stuart

Stayed 2 nights in May 2025