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Aparthotel

The Lofts Apartments

3.5 star property
3.5-star aparthotel in Queenstown City Centre

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Photo gallery for The Lofts Apartments

Premium Three Bedroom Apartment | Terrace/patio
Mountain view
One Bedroom Apartment
Front of property - evening/night
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Parking available
  • Housekeeping

Explore the area

View in a map
61 Shotover Street, Queenstown, 9300
  • Place, Queenstown Mall
    ‪3 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

One Bedroom Apartment

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Concierge desk

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

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About the area

Queenstown

Heart of Queenstown.With a stay at this Queenstown City Centre aparthotel, you'll be steps from Fear Factory Queenstown and Creative Queenstown Arts & Crafts Market. SKYCITY Wharf Casino and Toi o Tahuna are also within half a mile (1 km).
View more Aparthotels in QueenstownOpens in a new window

What's nearby

  • Skycity Queenstown Casino - 2 min walk - 0.2 km
  • Steamer Wharf - 2 min walk - 0.2 km
  • Queenstown Mall - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 3 min walk - 0.3 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬1 min walk
  • ‪Saigon Kingdom - ‬2 min walk
  • ‪Finz - ‬2 min walk

About this property

The Lofts Apartments

3.5-star aparthotel in Queenstown City Centre
As a guest of The Lofts Apartments, you'll find a steam room, ski storage, and tour/ticket assistance. Public spaces have free WiFi. The Lofts Apartments also features laundry facilities and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown aparthotel is smoke free.

  • 10 guestrooms or units
  • 3 levels
  • 2 buildings
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
The Lofts Apartments offers 10 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include kitchen islands. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with premium satellite channels, first-run movies, and Netflix. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Beach

  • Sandy beach nearby

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski shuttle nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured self parking on site (NZD 20 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen island
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 55-inch smart TV with premium satellite channels
  • First-run movies
  • Netflix
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the mountains
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the airport
  • Near the bay
  • Near the marina
  • On the boardwalk/promenade

Things to do

  • Bicycle parking
  • Private wine tours
  • Ski storage
  • Snow sports gear
  • Wine tours
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Swimming nearby
  • Water skiing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 10 units
  • 2 buildings
  • 3 floors
  • Bicycle parking
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels, and store extra beds
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Lofts Apartments.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Lofts Apartments Queenstown
Lofts Queenstown
Lofts Apartments Apartment Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Aparthotel
The Lofts Apartments Queenstown
The Lofts Apartments Aparthotel Queenstown

The Lofts Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 172 out of 729 reviews
Rating 8 - Good. 260 out of 729 reviews
Rating 6 - Okay. 176 out of 729 reviews
Rating 4 - Poor. 78 out of 729 reviews
Rating 2 - Terrible. 43 out of 729 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a one night stop. Maintenance needed,
Mouldy silicone and grouting
Patched, unpainted walls
Dirty furniture
Chipped and worn laminex
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Travelled with family and small children
Spacious, clean room, approachable staff, good amenities.
Stayed 1 night in Nov 2025

6/10 Okay

Gavin

Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 3 nights in Nov 2025

10/10 Excellent

Debra

Stayed 1 night in Nov 2025

8/10 Good

Heather

Liked: Cleanliness
Not bad. Bit older. Not sure worth the $500 per night though
Stayed 1 night in Oct 2025

2/10 Terrible

Lance

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. Wet soggy carpet in the living room (smell of puke), food scraps under the furniture, mould in the fridge. Towels, tea towls etc were all damp like they had previously been used. Doors dont shut. Then to top it all off i paid for two days parking only to be re charged again at the parking building. So we checked out a day early. I have not been refunded for the night i did not stay nor for the parking i was charged twice for.
Stayed 2 nights in Oct 2025

6/10 Okay

Dianne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property has gone downhill. Needs a lot of work doing to it. Housekeeping needs a lot of work doing with the staff. Excellent location. Beds very comfortable.
Stayed 5 nights in Oct 2025

4/10 Poor

Heidi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were good good communication but room out dated dirty mould growing in bathroom shower beds uncomfortable pillows
Stayed 4 nights in Sep 2025

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Was given a street-front room, it was very noisy and sleep was challenging. Door to unit was stiff and difficult to open, no rack in the bathroom to hang towels, heat pump was on 31 degrees during the stay but room didn't warm up. Property didn't look like the photos on the site.
Stayed 2 nights in Sep 2025

2/10 Terrible

Timothy

Stayed 3 nights in Sep 2025

6/10 Okay

Lisa

Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The most disgusting place we have ever stayed at. Water leaks from the ceiling all over our clothes, urine on the walls, dirty AC filters sitting on top of the AC, old mattresses, dirty sheets and linen with stains all over them. Black mould everywhere, a birds nest in the range hood, doors handles falling off, no hanging rails, broken chairs, the TV bracket on the wall was about to fall off which could have killed one of our kids. Changed us to another room which was still dirty, found a used pregnancy test in the bathroom and will not give us a refund. Avoid this place at all costs.
Stayed 10 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort

New Zealand Ski trip

Outstanding location in Queenstown for a wonderful ski trip
Stayed 5 nights in Jul 2025

10/10 Excellent

Allie

Travelled with family
Liked: Cleanliness, room comfort

Good place to stay for skiing

Great place to stay from a week with your family skiing! Big place and close to all the action.
Stayed 1 night in Jul 2025

4/10 Poor

Jaime

The property is in a great location with beautiful views. Very central walk to everything. We checked in at 4pm went to our room and opened the door to fine 2 staff cleaning our room, stripped beds, it was a mess. Left our bags and went exploring. Shower broken had to hold with hand to shower. It’s a shame as if managed better and tidied up it could be one of the best in central Queenstown.
Stayed 1 night in Jul 2025

10/10 Excellent

Khushdeep

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Almost on the wharf ,if you go 100 m from the Lofts towards the lake you will be in it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rammohan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to where I want to be
Stayed 1 night in May 2025

6/10 Okay

Jeff

Travelled with group
Liked: Cleanliness, room comfort

Location but dated

The location is amazing. The hotel is dated and little worn out. The beds were comfortable and the rooms were large. There is a night club across the street that played loud music all night - if you are sensitive to sound it might be bothersome.
Stayed 1 night in May 2025

6/10 Okay

Christopher

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, room comfort
Great location , helpful reception.
Stayed 1 night in Apr 2025

8/10 Good

Garth, Dunedin

Business traveller
Liked: Cleanliness, amenities
Very close to Queenstown restaurants and nite life, I enjoyed some exceptional customer service on site, thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a problem with there WiFi connection, but our room was wonderful
Stayed 6 nights in Mar 2025

10/10 Excellent

REMY

Travelled with family
Liked: Cleanliness, room comfort

Great location

Great apartment right in the town of Queenstown. Very spacious bedrooms and living area. Has a cute outside area to be able to site outside.
Stayed 3 nights in Feb 2025