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Hilton Garden Inn Queretaro

Property class: 3.5
3.5-star hotel near Aqueduct of Santiago de Querétaro

Choose dates to view prices

Photo gallery for Hilton Garden Inn Queretaro

A swimming pool with a tiled deck, lounge chairs, and a wall-mounted light fixture.
A modern hotel lobby with a reception desk, seating area with sofas and chairs, and decorative plants.
A bar area with multiple shelves of liquor bottles, bar stools, and a television screen.
A multi-story hotel with a modern design, featuring a prominent Hilton Garden Inn sign.
A modern lobby with a sofa, chairs, tables, a TV, and large windows with a view of the street.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Querétaro, QUE, 76180
  • Place, Galerías Querétaro Shopping Center
    ‪10 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪15 min walk‬
  • Place, Autonomous University of Querétaro
    ‪7 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪55 min drive‬

Room options

View all photos for Two Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Two Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One King Bed

A hotel room with a wooden desk, a flat-screen TV, a microwave, a coffee maker, and a water bottle.

One King Bed

8.2 out of 10
Very good
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Bed Bedroom Suite

A hotel room with a wooden desk, a flat-screen TV, a microwave, a coffee maker, and a water bottle.

King Bed Bedroom Suite

  • 110 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a wooden desk, a flat-screen TV, a microwave, a coffee maker, and a water bottle.

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a wooden desk, a flat-screen TV, a microwave, a coffee maker, and a water bottle.

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

One Bedroom Suite King With Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

2 Queen Beds With Large Outdoor Terrace

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the area

Querétaro

Downtown Querétaro stay.Within a 10-minute walk of this Downtown Querétaro hotel, you'll find Querétaro General Hospital and HILVANA Shoe & Fashion Outlet. Galerías Querétaro Shopping Center and Autonomous University of Querétaro are also within 2 miles (3 km).

What's nearby

  • HILVANA Shoe & Fashion Outlet - 5 min walk - 0.5 km
  • Galerías Querétaro Shopping Center - 10 min walk - 0.9 km
  • Plaza Santa Maria Bullring - 15 min walk - 1.3 km
  • Autonomous University of Querétaro - 7 min drive - 2.3 km
  • Cerro de Las Campanas National Park - 7 min drive - 3.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Maniática - ‬10 min walk
  • ‪Café Amadeus Jardines - ‬4 min walk
  • ‪Taquería Jalisco - ‬4 min walk
  • ‪The Italian Coffee Company - ‬8 min walk
  • ‪Karnes En Su Jugo - ‬4 min walk

About this property

Hilton Garden Inn Queretaro

3.5-star hotel near Aqueduct of Santiago de Querétaro
Hilton Garden Inn Queretaro offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3450 square feet (321 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Garden Inn Queretaro. Self parking is free.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3450 sq ft of conference space
  • 321 sq m of conference space
  • Built in 2012
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Queretaro offers 102 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

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Holiday Inn Express Queretaro by IHG
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  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
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includes taxes & fees
Aug 30 - Aug 31
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch plasma TV with cable channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 21 to August 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Querétaro
Hilton Garden Inn Queretaro Hotel Querétaro

Frequently asked questions

How close is Hilton Garden Inn Queretaro to the airport?

Hilton Garden Inn Queretaro is 22.5 mi (39-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Queretaro?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Queretaro on Aug 21, 2026 start from CA $100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Queretaro have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Queretaro.

Does Hilton Garden Inn Queretaro offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Queretaro, but buffet breakfast is offered for a fee of MXN 280 for adults and MXN 140 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at Hilton Garden Inn Queretaro?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Queretaro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hilton Garden Inn Queretaro?

This hotel offers free self parking.

Does Hilton Garden Inn Queretaro have a pool?

Hilton Garden Inn Queretaro features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.The pool is closed seasonally each year from August 21 to August 24.

Does Hilton Garden Inn Queretaro have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Queretaro have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Queretaro to downtown Querétaro?

Hilton Garden Inn Queretaro is 1.9 mi away from Querétaro.

Hilton Garden Inn Queretaro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 981 reviews
Rating 8 - Good. 286 out of 981 reviews
Rating 6 - Okay. 93 out of 981 reviews
Rating 4 - Poor. 33 out of 981 reviews
Rating 2 - Terrible. 42 out of 981 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Faustino

Liked: Cleanliness, property conditions & facilities
Clean rooms, very nice staff and location was great.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Eusebio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

JOSE ALONSO

Liked: Cleanliness, staff & service, property conditions & facilities
excelente hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. I stayed with my family for a weekend and enjoyed our stay there.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Jose F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel Business Class
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night with a small child. Felt safe and would stay again
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and attentive staff. Comfy beds.
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Amaris

Disliked: Cleanliness, amenities
Felt safe but no free breakfast, no free coffee and carpet looked so dirty and old.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities
It was close proximity to dining places the hospital, shopping bakery you name it
Stayed 5 nights in Jun 2022
Verified review

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy carpet in my room. Swimming pool out of service
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort

A good place to stay, I recommend

Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Antonio

Worn

Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Ernesto

Liked: Cleanliness
s
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Marco Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet in the hotel. And the rooms poor tv very old. Noisy
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

diego

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Franco

Liked: Amenities
.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
00
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Gerardo

Disliked: Staff & service, property conditions & facilities
The worst service in reception area. No bell boys, no information about the parking lot close.
Stayed 2 nights in May 2023
Verified review

4/10 Poor

enrique

Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Apr 2026