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Hotel Casa Once

3.5 star property
3.5-star Colonial hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Hotel Casa Once

Exterior
Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View
Luxury Room, 1 King Bed | City view
Standard Room, 1 King Bed, Non Smoking
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Room service

Explore the area

View in a map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Querétaro

Heart of Querétaro.With a stay at this Downtown Querétaro hotel, you'll be steps from Church of the Congregation of Our Lady of Guadeloupe and Ignacio Mena Rosales House of Culture. Plaza de Armas and Government Palace are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Zenea Garden - 3 min walk - 0.3 km
  • Theater of the Republic - 5 min walk - 0.5 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
  • Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.6 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Alquimia Bar - ‬2 min walk
  • ‪Pulquería Manceba - ‬4 min walk
  • ‪La Xurería - ‬1 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Gudwey - ‬2 min walk

About this property

Hotel Casa Once

3.5-star Colonial hotel near Aqueduct of Santiago de Querétaro
Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Hotel Casa Once.

Smoking is allowed in designated areas at this Colonial Querétaro hotel.

  • 13 guestrooms or units
  • 2 levels
  • 2 buildings
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
Hotel Casa Once offers 13 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Hotel Criol
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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $97
CA $122 total
includes taxes & fees
May 24 - May 25
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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Netflix
  • Smart TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Frequently asked questions

How close is Hotel Casa Once to the airport?

Hotel Casa Once is 20.8 mi (39-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Casa Once?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Once on May 24, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Casa Once have an airport shuttle?

Airport shuttle services are not available at Hotel Casa Once.

Does Hotel Casa Once offer free breakfast?

Hotel Casa Once offers free local cuisine breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Casa Once?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa Once?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Casa Once?

Free parking is not available at this hotel.

Does Hotel Casa Once have a pool?

Hotel Casa Once features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Hotel Casa Once have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Casa Once to downtown Querétaro?

Hotel Casa Once is 0.3 mi away from Querétaro.

Hotel Casa Once Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 268 out of 314 reviews
Rating 8 - Good. 32 out of 314 reviews
Rating 6 - Okay. 6 out of 314 reviews
Rating 4 - Poor. 5 out of 314 reviews
Rating 2 - Terrible. 3 out of 314 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Vijaykumar

Travelled with group
Liked: Cleanliness, property conditions & facilities
The service staff was really good Ernestina.Unfortunately when we checked in I was given a room right by the busy Road.When shown the room ,I even commented is this going be noisy and was emphatically and categorically told no its acoustic and will have no or very little noise.Total lie as we could not sleep at all .The entire hotel except our two rooms booked were occupied, and we were still given a room that should have not been given to us as we had booked their best room available. Our friends wanted to upgrade and were told there were no other larger suites available.The next day we asked to be moved and were moved into another room and now were told it was the same category of room that I had paid more for than my friends.Lies or not being in a forage country I had no choice but to accept explanations given and keep quite.No credits or anything offered.Be careful if you are booked into Room 1.The manager not honest
Stayed 3 nights in Feb 2026

8/10 Good

JAVIER R

Stayed 2 nights in Feb 2026

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emilio

Stayed 4 nights in Dec 2025

4/10 Poor

Bernhard

Liked: Cleanliness, property conditions & facilities
The hotel description is misleading - 2 separate hotels called Casa Once actually exist a few blocks apart. Only one has a pool. The one we were staying in did not have a pool. The hotel description on Expedia mixes photos and features of both and presents it as a single hotel which is totally incorrect
Stayed 6 nights in Dec 2025

10/10 Excellent

lizette

Liked: Cleanliness, amenities
Amazing hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelvin

Stayed 2 nights in Nov 2025

10/10 Excellent

Israel

Stayed 4 nights in Nov 2025

10/10 Excellent

danielle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, including the staff! 💞 Thank you for a wonderful stay! The room was incredibly comfortable, featuring filtered water, a cozy bed, air conditioning, and breakfast included, which I didn't realize at first. The place is beautifully decorated and well-managed. This is definitely the place to book. Trust me, I'm very particular, and I have nothing to complain about. book. Trust me, I'm very particular, and I have nothing to complain about.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian, PALM SPRINGS

Liked: Cleanliness, property conditions & facilities
Hotel Casa Once's unassuming entrance leads to a charming and comfortable hotel with a very pleasant staff. The location is steps away from the flow of the district. A peaceful stay in a lovely city.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lorelle M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great location, perfect amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

yarong

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, the courtyard was clean and charming, and there was no noise.
Stayed 1 night in Oct 2025

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo lugar, el personal muy amable y las camas super cómodas Lo único que les falta es tener convenio con algún estacionamiento cercano porque nos salió carísimo y en la calle no hay lugar
Stayed 1 night in Oct 2025

8/10 Good

Joe and Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in historic district
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great customer service
Stayed 3 nights in Sep 2025

10/10 Excellent

Javier

Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent at Casa Once!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Sep 2025

10/10 Excellent

Geoffrey, Issaquah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Private. Beautiful.
Stayed 2 nights in Jun 2025

8/10 Good

Ana Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Nuestra segunda vez en Este Hotel. Siempre es un plaver hospedarme ahi. Camas super comodas el staff super amigable. Muy cerca de todo el centro historico
Stayed 3 nights in Jun 2025

8/10 Good

Marcela, SAN JOSE

Stayed 1 night in Jun 2025

10/10 Excellent

oscar

Stayed 7 nights in Jun 2025

10/10 Excellent

Chamain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
Stayed 1 night in Jun 2025

10/10 Excellent

Davis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was super nice and communicated with me prior to arrival. Breakfast staff was so helpful and friendly! The room was spacious and had everything we could want. It was about half the price that I would have expected for such excellent accommodations. A real gem.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this small boutique hotel in the Centro Historico of Queretaro. The included breakfast was very nice and there are lots of options if you like eggs, bacon, ham, cheese, beans and tortillas. Our luxury room had a Nespresso machine and a 55" flat screen TV. The King bed was large and comfortable. A very large shower in the functional bathroom. The property is centered in the midpoint between the aqueduct and the Zenea Garden. It's only 2 blocks from the Plaza De Armas. Lots of great food options within a half kilometer. I guess the only thing missing is an indoor lobby and breakfast area. There is a nice outdoor patio with awning. Service staff was very responsive and helpful.
Stayed 7 nights in May 2025