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Hotel Pensión Bonifaz

3.5 star property
3.5-star hotel near Quetzaltenango Central Park

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Photo gallery for Hotel Pensión Bonifaz

Enjoy meals in a beautifully set dining area surrounded by lush greenery and a serene pool.
Cozy retreat with a large bed, sitting area, and desk, featuring a painting above the bed and a rustic ceiling.
Relax in our spacious atrium, surrounded by lush greenery and elegant architecture.
Cozy living space with a fireplace, large window, and comfortable seating area.
Classic hotel with a central entrance and balconies offering a welcoming atmosphere.

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
4ta. Calle 10-50 Zona 1, Quetzaltenango, 09001
  • Quetzaltenango Central Park
    ‪1 min walk‬
  • Quetzaltenango Cathedral
    ‪2 min walk‬
  • La Democracia Market
    ‪11 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪4 min drive‬

Room options

View all photos for Standard Triple Room

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Hot Tub

Presidential Suite, 1 King Bed, Hot Tub

Presidential Suite, 1 King Bed, Hot Tub

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

About the area

Quetzaltenango

In Quetzaltenango .Steps from the hotel, you'll find Quetzaltenango Central Park and Quetzaltenango Cathedral. La Democracia Market and Monumento a la Marimba are also within 2 miles (3 km).

What's nearby

  • Quetzaltenango Central Park - 1 min walk - 0.0 km
  • Quetzaltenango Cathedral - 2 min walk - 0.2 km
  • La Democracia Market - 11 min walk - 1.0 km
  • Monumento a la Marimba - 16 min walk - 1.4 km
  • Parque Zoológico Minerva - 3 min drive - 2.5 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 15 min drive

Restaurants

  • ‪Salón Tecun - ‬2 min walk
  • ‪Cafe R.E.D - ‬3 min walk
  • ‪La Vienesa - ‬2 min walk
  • ‪Bari - ‬5 min walk
  • ‪&Cafe - ‬1 min walk

About this property

Hotel Pensión Bonifaz

3.5-star hotel near Quetzaltenango Central Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. An indoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Pensión Bonifaz. Self parking is free.

This 3.5-star Quetzaltenango hotel is smoke free.

  • 75 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Pensión Bonifaz offers 75 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 379 reviews
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pensión Bonifaz

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 22.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 22.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pensión Bonifaz Quetzaltenango
Pensión Bonifaz Quetzaltenango
Pensión Bonifaz
Hotel Pensión Bonifaz Hotel
Hotel Pensión Bonifaz Quetzaltenango
Hotel Pensión Bonifaz Hotel Quetzaltenango

Hotel Pensión Bonifaz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 282 reviews
Rating 8 - Good. 73 out of 282 reviews
Rating 6 - Okay. 26 out of 282 reviews
Rating 4 - Poor. 4 out of 282 reviews
Rating 2 - Terrible. 8 out of 282 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation in XELA

Stayed 3 nights in Apr 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
The son of the founder lives on the property and loves to mingle with the guests! He is a wonderful 91 year full of history!
Stayed 2 nights in Apr 2025

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I don’t like is that the breakfast menu is only on choice so disappointing
Stayed 1 night in Apr 2025

2/10 Terrible

Jorge Ivan

Disliked: Staff & service, property conditions & facilities
El cuarto era extremadamente pequeño, sin ventilación, se botó un poco de soda/gaseosa por accidente y cobraron 300 por una toalla vieja que se utilizó para ayudar a limpiar.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sergio, Guatemala

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! Extremely clean! Very friendly staff!
Stayed 1 night in Mar 2025

8/10 Good

Micah, agoura hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recomend it!
Stayed 1 night in Mar 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 5 nights in Feb 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It,s a beautiful hotel, very clean and staff is very courteous and friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything was a nice place I just wanted come back again
Stayed 3 nights in Feb 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is classic older property that is well maintained, attractive and well located next to the central plaza. However, it is unheated so that in the colder months the rooms are cold. We were able to switch from an unheated room to one that had a small electric heater which helped. The included breakfast is very good.
Stayed 2 nights in Jan 2025

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant hotel

Needs upgrading but generally a good hotel within the city. Location was excellent and the breakfast was good. We stayed at a busy time but staff were very accomadating
Stayed 2 nights in Dec 2024

8/10 Good

MARLON, WINTERS

Stayed 2 nights in Dec 2024

10/10 Excellent

Mynor

Stayed 1 night in Dec 2024

10/10 Excellent

Mynor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nesly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place Hermoso lugar una joya de antigüedad y con todo el servicio moderno, todo el personal excelente, great service, great food an cheap y muy económico I will go back voy a regresar la suit hermosa vista beautiful view I love it me encantó. Thank you muchas gracias!
Stayed 1 night in Nov 2024

10/10 Excellent

Karla, West Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Checking in was both smooth and fast. Staff were very friendly from front desk to waiters & housekeeping. Room was clean and comfortable. Room was well appointed. Room and washroom amenities were more than. adequate. For a hotel of this age it has been well maintained. kudos to the staff & management. Location is fantastic at Central Park. Walking distance to many eateries and other attractions. Highly Recommended!
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and clients were friendly, greeting regularly. Breakfast was good with their preparations and variations. Be sure to bring your tickets submitted for you upon checking in when showing up for meals.
Stayed 4 nights in Nov 2024

6/10 Okay

Edna

Liked: Cleanliness
The staff didn’t have my reservation when I got there—they acted surprised. When I got to my room it was clean and I was amazed at how hot the water was. I loved the square nearby. At night you can hear all the people yelling in the street and it was hard to sleep. I also used the do not disturb door hanger and they ignored it—I had wet clothes hanging from getting rained on and they put them to the side on a chair, which was really obnoxious because I was trying to dry them. I got food from the restaurant and it was disappointing. Top reason I picked it was for safety, but probably not needed, Xela felt safe. They do close the doors at night and have to ring you in so that was a nice feature. Service was ok, everything seemed to be off a bit or slow—I asked for help with bags upon check out and I ended up carrying them myself because they took so long. They mentioned in room massages—which is a local woman comes to your room; I got a massage and she was good, but just a normal massage, no deep tissue or anything. She was very prompt and nice and after traveling for hours and doing the Pacaya volcano it was very much needed.
Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podrían mejorar cambiando las cortinas de los cuartos por blackout y que el personal de limpieza haga limpieza un poco más tarde ya que todo se escucha en los cuartos.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es una reliquia histórica. El propietario don Jorge Mario un caballero siempre dispuesto a hacerle a los huéspedes una estadía más agradable. Estoy segura que volveré siempre. La comida exquisita y el personal con gran servicio al cliente. Me hicieron sentir como en casa
Stayed 1 night in Nov 2024