Ratings based on 39 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Feb. 24, 2023 on Expedia
The property is very close to the main road which has numerous restaurants and a huge shopping centre. The room was not as shown in the photo. It was tiny and the bedding was dirty. The water in the shower never got hot. The people at the front desk were really nice but I would not stay there again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 29, 2022 on Hotels
3 out of 5
by A traveller

Started well, left with a bad experience

Posted Aug. 11, 2022 on Hotels
While in Quito, we spent three nights at this hotel. The hotel and room were both clean, and the bathroom had body and hand soap. For breakfast, scrambled eggs, two pieces of toast, some fruit, and coffee were given - basic but decent. We had some washing to do, including some T-shirts, socks, and underwear. When we inquired about the price, the check-in agent said it would be $1. We made two small loads, colours and whites. When I went to pick up the washing, the employee said, "$15," at random. She stated she would verify after I told her that we were offered $1 per load. During the check out the same employee said it was $10! She continued by saying that it was one per $1. I explained that the price was unrealistic because the socks and underwear alone would cost $25. Anyway, paying more wasn’t the issue if we were told from the beginning. But the inconsistent and random price from the original felt like they tried to cheat us! Bad customer experience.
4 out of 5
by A traveller

Posted Jul. 25, 2022 on Expedia
No Air conditioning or heat available that we could find. the shower door was missing half of the glass. TV only had spanish television no english.
5 out of 5
by A traveller

very satisfied

Posted May 28, 2022 on Hotels
4 out of 5
by A traveller

Posted Nov. 30, 2021 on Expedia
We had a wonderful time in Quito. The property is in an ideal location for visiting attractions. Walking distance to shopping and parks. The taxi driver had a hard time finding the location to the hotel. The front desk young man was Great! The room was clean and comfort able. The views were fun and the breakfast was great! For this area and buget I would highly recommend this hotel. GPS shows on the corner but it is just up a little further.
1 out of 5
by A traveller

Not the best

Posted Nov. 23, 2021 on Hotels
Then I look like a good area to be in wasn’t very clean either
3 out of 5
by A traveller

Posted Nov. 7, 2021 on Expedia
Did not like unwillingness of some of the staff. The actitud on a couple of instances was not the nicest.Toilet seat was broken. Did not like that place did not have either Air conditioning or Heat at all. Location was Very good. Overall Staff needs training on dealing with people
2 out of 5
by A traveller

Posted Oct. 29, 2021 on Hotels
This will be my last time staying at this hotel. It is a nicer hotel as far its quality than your average Ecuadorian hostal/hotel and you pay more for it. However, the overall state of the hotel (det
5 out of 5
by A traveller

Posted Jul. 18, 2021 on Expedia
This place is perfect.