Ratings based on 300 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
Great place great staff
Comment from Hotel Management
Feb. 23, 2024 by Nelson, Hotel Management
Dear Mr. Martin,The Hotel La Quinta by Wyndham Quito appreciates your trust in choosing us as a destination for your last stay, and we also reiterate our gratitude for dedicating these valuable minutes of your time to share your experience at home through your satisfaction survey. We are very pleased to know that all our day-to-day effort and care aimed at seeking comfort and satisfaction for our guests met their fair expectations. “Rest assured that it was a pleasure and pride for us to serve you”It will be a pleasure to have you at home as a guest of honor in the near future.Cordially,Nelson Revelo I.Quality Assurance Manager
by A traveller
Posted Feb. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Gabriela Luzuriaga, Hotel Management
Querido Rafael Gracias por calificar nuestros servicios, nos alegra saber que disfruto su experiencia en nuestro hotel.Esperamos tener la oportunidad de servirle nuevamente y crear mas momentos mejorables para usted.Esperamos verle prontoAtentamente,Gabriela LuzuriagaGerente General
by A traveller
Posted Dec. 24, 2023 on Expedia
Comment from Hotel Management
Dec. 25, 2023 by Nelson, Hotel Management
Dear Kelly,On behalf of the Wyndham Garden Quito family, I want to thank you for your trust in choosing us as a destination for your last stay and being part of a great experience in 2023, and also reiterate our gratitude for dedicating these valuable minutes of your time to share your experience with us.We wish you an excellent Christmas and a year 2024 full of life, health, prosperity and success, where we want to be part of that objective by being that strategic and reliable ally in your future visits to Quito.We extend a cordial invitation to be part of a modern and renewed experience in the following year at Wyndham Garden Quito.Cordially,Nelson ReveloQuality Assurance Manager
by A traveller
Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Dec. 20, 2023 by Nelson, Hotel Management
Estimado Rodolfo,En nombre de la familia Wyndham Garden Quito quiero agradecerle por su confianza al habernos escogido como destino en su última estadía, además reiterar nuestra gratitud por dedicarnos estos valiosos minutos de su tiempo para compartirnos su experiencia en casa por medio de su encuesta de satisfacción. En este caso en particular muy complacidos de saber que todo nuestro esfuerzo y cariño del día a día y dirigidos a buscar comodidad y satisfacción para nuestros huéspedes rindió los frutos esperados.Nuestra misión y principal objetivo es brindar experiencias únicas y memorables a nuestros distinguidos huéspedes, por ello la importancia de conocer su percepción y comentarios de estadía, ya que la misma nos motiva a seguir adelante brindando lo mejor de nosotros en busca de su total satisfacción.Le deseamos una excelente semana y esperamos poder contar con su honorable visita en casa en un futuro cercanoCordialmente,Nelson ReveloQuality Assurance Manager
by A traveller
Posted Dec. 13, 2023 on Expedia
The hotel was fine except for no air conditioning, though the staff did bring up a swamp cooler with helped with the heat in the room. Had to keep the blackout curtains closed as it would get too hot even with the swamp cooler. They really need to add A/C. There are no ice machines, though they will deliver ice to your room. Also no food service after 11pm. The bed and pillows were comfortable. The bathroom and shower were fine.
Comment from Hotel Management
Dec. 14, 2023 by Nelson, Hotel Management
Dear Diane,Thank you for taking the time to tell us about your experience at Wyndham Garden Quito. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that ypur experince with air conditioner. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nelson ReveloQuality Assurance Manager
by A traveller
Posted Dec. 13, 2023 on Expedia
Location
Comment from Hotel Management
Dec. 13, 2023 by Nelson, Hotel Management
Estimado piyushEn nombre de la familia Wyndham Garden Quito quiero agradecerle por su confianza al habernos escogido como destino en su última estadía, además reiterar nuestra gratitud por dedicarnos estos valiosos minutos de su tiempo para compartirnos su experiencia en casa por medio de su encuesta de satisfacción. En este caso en particular muy complacidos de saber que todo nuestro esfuerzo y cariño del día a día y dirigidos a buscar comodidad y satisfacción para nuestros huéspedes rindió los frutos esperados.Nuestra misión y principal objetivo es brindar experiencias únicas y memorables a nuestros distinguidos huéspedes, por ello la importancia de conocer su percepción y comentarios de estadía, ya que la misma nos motiva a seguir adelante brindando lo mejor de nosotros en busca de su total satisfacción.Esperamos poder contar con su honorable visita en casa en un futuro cercanoCordialmente,Nelson ReveloQuality Assurance Manager
by A traveller
Posted Nov. 23, 2023 on Expedia
Great service and kind staff!
Comment from Hotel Management
Nov. 24, 2023 by Nelson, Hotel Management
Dear Ricardo Damian,Thank you for taking the time to tell us about your experience at Wyndham Garden Quito. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a great experience at home. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nelson ReveloQuality Assurance Manager
by A traveller
Posted Oct. 18, 2023 on Expedia
Everything
Comment from Hotel Management
Oct. 23, 2023 by Nelson, Hotel Management
Estimado Efrain:Reciba un cordial saludo en este inicio de semana, es muy grato para la familia Wyndham Garden Quito expresarle nuestro sincero agradecimiento por regalarnos un poco de su valioso tiempo para compartirnos su experiencia de servicio por medio de su evaluación. Saber que pudimos cumplir con sus expectativas y necesidades nos llena de satisfacción, y a la vez nos compromete a seguir adelante cada día brindando lo mejor de nosotros con el objetivo de brindar a nuestros queridos huéspedes experiencias únicas y memorables.Esperamos poder servirle en un futuro cercano, "cuente con nosotros"Cordialmente,Nelson ReveloQuality Assurance Manager
by A traveller
Posted Sep. 25, 2023 on Expedia
Everything was great. Would recommend
Comment from Hotel Management
Sep. 26, 2023 by Nelson, Hotel Management
Dear Rolando Salvador,Thank you for taking the time to tell us about your experience at Wyndham Garden Quito. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a great experience and service at home. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nelson ReveloQuality Assurance Manager
by A traveller
Posted Sep. 22, 2023 on Expedia
It's conveniently located near many restaurant mall and I actually recommend the restaurant in the hotel. The food is really good and the staff Maria Jose, the hostess was very attentive and excellent. The room I stayed in was really nice with a view of the park.
Comment from Hotel Management
Sep. 23, 2023 by Nelson, Hotel Management
Dear Mr. León,Thank you for taking the time to tell us about your experience at Wyndham Garden Quito. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a great service at home, specially in restaurant with Maria José. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nelson ReveloQuality Assurance Manager
