Ratings based on 598 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by MCS, Hotel Management
Sandra, Thanks for the perfect score. Come back and see us real soon!
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
I liked the convenient location to DPAC and the restaurant NanaSteak. Also, the area is very walkable to other restaurants and downtown Durham
Comment from Hotel Management
Feb. 27, 2024 by MCS, Hotel Management
Alan, Thanks for staying with us and we hope you enjoyed the show!
4 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by MCS, Hotel Management
Carol,Thanks for staying with us! We hope you enjoyed your stay.
4 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Very convenient location, surrounded by everything I was interested in
Comment from Hotel Management
Feb. 26, 2024 by MCS, Hotel Management
Kim, Thanks for staying with us! Come back and stay with us again soon.
4 out of 5
by A traveller

Good location

Posted Feb. 18, 2024 on Hotels
Hotel was clean and has a convenient location. Parking is easy with garage near by. Only knock I had was there was construction happening during our stay so a bit noisy.
Comment from Hotel Management
Feb. 19, 2024 by MCS, Hotel Management
Irwin, Thanks for staying with us!
4 out of 5
by A traveller

Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by MCS, Hotel Management
Bronwen, Thanks for staying with us. We hope you return on your next visit to Durham!
1 out of 5
by A traveller

POOR QUALITY FOR THE HIGH PRICE! DO NOT STAY HERE!

Posted Feb. 4, 2024 on Hotels
The hotel is under construction so the elevator and the hallways have a strong sulfur odor. For the price of this hotel, they Penny pinch for every additional cent. I booked the stay with breakfast included but that ONLY meant that I would have a $10 credit towards breakfast, not allowing for anything other than a wrap or sandwich that they warm in the oven and then hand to you over a counter but advertise as a “hot” breakfast. The wrap was pre frozen so when I bit into it, the middle was still cold. There are no microwaves in the room so rewarming it was not an option. If I had the chance to do it over, I WOULD NOT stay here again. I would book a 2 star hotel somewhere close by, as it would have been the same quality but for a lower price.
Comment from Hotel Management
Feb. 5, 2024 by MCS, Hotel Management
Dear Suzzie, Thanks for staying with us. We are sorry to hear the quality of the breakfast was not to your liking. We do hope the quality of your brand new guest room was comfortable for you and you enjoyed your evening.
5 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
We were put in a brand new room. It was great. Great staff.
Comment from Hotel Management
Feb. 5, 2024 by MCS, Hotel Management
Hi Steve, We are happy to hear you enjoyed our brand new rooms!
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by MCS, Hotel Management
Karen,Thanks for the perfect score!
5 out of 5
by A traveller

Posted Dec. 10, 2023 on Expedia
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Comment from Hotel Management
Dec. 10, 2023 by MCS, Hotel Management
Felix, Thanks for the perfect score!