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Sonesta Select Durham Research Triangle Park

3-star property
301 Residence Inn Blvd, Durham, NC 1-855-887-0424
3.6 out of 5
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See all 20 travelocity Reviews

"Everything went well with my package deal " More

By a verified traveller on Thu 27 Oct 2022

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Hotel Description

Hotel near Research Triangle Park in Durham

In Durham

Within 3 miles (5 km) of this Durham hotel, you'll find Research Triangle Park and Streets at Southpoint Mall. North Carolina Central University is within 6 miles (10 km) and Durham Performing Arts Center is within 9 miles (15 km).

24-hour fitness

This hotel features a 24-hour gym and a seasonal outdoor pool. WiFi in public areas is free. Self parking, a 24-hour business center, and a snack bar/deli are also offered.

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $110* Per night/room 30 Apr. - 1 May

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Partial View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sonesta Select Durham Research Triangle Park ratings based on 20 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Select Durham Research Triangle Park

Everyone (11) Couples (1) Family (7)
2 out of 5

Posted by on 6 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by General Manager

Dear Deonte,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

1 out of 5

Posted by on 20 Sep. 2023

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Comment from Hotel Management

11 Oct. 2023 by General Manager

Dear George,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

3 out of 5

Posted by on 1 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by General Manager

Dear Keri,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4 out of 5

Posted by on 26 Jun. 2023

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Comment from Hotel Management

17 Jul. 2023 by General Manager

Dear Glenda,Thank you for staying with us at Sonesta Select Durham Research Triangle Park and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

3 out of 5

Posted by on 18 Jun. 2023

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Comment from Hotel Management

9 Jul. 2023 by General Manager

Dear Nicole,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

5 out of 5

Posted by on 8 May 2023

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Comment from Hotel Management

30 May 2023 by General Manager

Dear Anthony,We loved having you stay with us at Sonesta Select Durham Research Triangle Park. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

1 out of 5
My room window was broken and they didn’t fix it nor switch rooms. My heater for the shower wasn’t working, the bed sheets were ripped. Staff seems to be lost and not helpful with anything. Would not recommend this place. Rather sleep in my car.

Posted by , from North Miami on 4 Apr. 2023

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Comment from Hotel Management

5 Apr. 2023 by General Manager

Dear Joseramiro,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

5 out of 5
Everything went well with my package deal

Posted by on 27 Oct. 2022

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Comment from Hotel Management

28 Oct. 2022 by General Manager

Thank You Vincent for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Sonesta Select Durham Research Triangle Park. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Travelocity as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

2 out of 5
Location was great. Piped in music for the pool (closed and covered) was right outside our window and played rather loudly all night long. Found used personal hygiene items as well as clothing from previous guests. Check in staff wasn't particularly friendly.

Posted by on 10 Oct. 2022

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Comment from Hotel Management

10 Oct. 2022 by General Manager

Dear Patrick, Thank you for taking the time to tell us about your experience at Sonesta Select Durham Research Triangle Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Sonesta Select Durham Research Triangle Park, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager

4 out of 5
Check in team were very helpful and friendly

Posted by on 7 Oct. 2022

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Comment from Hotel Management

8 Oct. 2022 by General Manager

Thank You Isioma for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Sonesta Select Durham Research Triangle Park. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Travelocity as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

About the Sonesta Select Durham Research Triangle Park

Location 301 Residence Inn Blvd, Durham, NC 27713

Property Features

Sonesta Select Durham Research Triangle Park offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a 24-hour business center and 2 meeting rooms. Public spaces have free WiFi. Sonesta Select Durham Research Triangle Park also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. For a fee, parking is available. This Durham hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta Select Durham Research Triangle Park offers 123 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Durham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desk chairs and phones. Housekeeping is offered on request and refrigerators can be requested.

  • Bathrooms are partially open
  • Television
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. The property is professionally cleaned.

  • No rollaway/extra beds available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Electrostatic spray is used for disinfection
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Research Triangle Park
  • Courtyard Marriott Research Triangle Park Durham
  • Courtyard Marriott Research Triangle Park Hotel
  • Courtyard Marriott Research Triangle Park Hotel Durham
  • Courtyard Research Triangle Park
  • Marriott Research Park
  • Marriott Research Triangle
  • Marriott Research Triangle Park
  • Courtyard by Marriott Research Triangle Park
  • Sonesta Select Durham Research Triangle Park Hotel
  • Sonesta Select Durham Research Triangle Park Durham
  • Sonesta Select Durham Research Triangle Park Hotel Durham

You should know

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.