Ratings based on 599 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
90% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 13, 2023 on Hotels
5 out of 5
by A traveller

Posted Nov. 20, 2023 on Expedia
Elena was excellent at reception. Nice hotel. Close to amenities. Would stay again, beautiful area!
Comment from Hotel Management
Nov. 21, 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Jonathan,Thank you for your very positive review. We are happy that you were our guest and enjoyed your stay at Best Western Tigullio Royal Plus. Please come back to visit us soon, we look forward to seeing you
5 out of 5
by A traveller

Posted Nov. 18, 2023 on Expedia
Just perfect, I will rate this Hotel 5 out of 5. Clean and beautiful rooms, friendly and professional staff, very good breakfast.
Comment from Hotel Management
Nov. 20, 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Luis,It is always a pleasure to read such a positive review. Thank you for your kind words which are a source of gratification and stimulus to improve us more and more. We look forward to welcoming you back to our hotel
4 out of 5
by A traveller

Good

Posted Nov. 10, 2023 on Hotels
Very well located pleasant hotel
Comment from Hotel Management
Nov. 11, 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Michael,Thank you for choosing our hotel for your stay in Rapallo and for taking the time to write a comment. Your beautiful words of appreciation for our structure fill us with joy. Hoping to see you again soon, we cordially greet you.
4 out of 5
by A traveller

A good stay.

Posted Nov. 7, 2023 on Hotels
This hotel was part of a three week trip throughout Italy. It was in a great location, but for the price, it was only OK. An average hotel and an average room. Lots of restaurants and shopping extremely close by.
Comment from Hotel Management
Nov. 11, 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Joe,It is always a pleasure to read such a positive review. Thank you for your kind words which are a source of gratification and stimulus to improve us more and more. We look forward to welcoming you back to our hotel
5 out of 5
by A traveller

Posted Oct. 24, 2023 on Expedia
Rooftop bar was excellent. Staff friendly and helpful.
Comment from Hotel Management
Nov. 1, 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Nigel,we are glad that you enjoyed our Skybar on the eighth floor, the cleanliness of our spacious and bright rooms, and the professionalism of our staff.We look forward to seeing you soon in Rapallo!
4 out of 5
by A traveller

Posted Oct. 11, 2023 on Expedia
Great room, staff & location. Too noisy and located at busy intersection.
Comment from Hotel Management
Nov. 11, 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mrs ChristineThank you for your very positive review. We are happy that you were our guest and enjoyed your stay at Best Western Tigullio Royal Plus. Please come back to visit us soon, we look forward to seeing you.
5 out of 5
by A traveller

Posted Oct. 7, 2023 on Expedia
The best as always. I always try to stay at a best western because the customer service is the best and the places are always so nice and clean. This place did not disappoint.
Comment from Hotel Management
Oct. 8, 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Rebekah,Thank you for your very positive review. We are happy that you were our guest and enjoyed your stay at Best Western Tigullio Royal Plus. Please come back to visit us soon, we look forward to seeing you.
2 out of 5
by A traveller

Disappointing!

Posted Oct. 2, 2023 on Hotels
5 out of 5
by A traveller

Posted Oct. 2, 2023 on Expedia
We have stayed in Rapallo many times but this was the best hotel so far and the one we will be using again. The staff were all friendly and helpful with some. like Elena, going above and beyond to sort out a problem I had but nothing to do with the hotel. The breakfast was exceptional with a huge choice of lovely delicious things. An amazing place.
Comment from Hotel Management
Oct. 8, 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Keith,Thank you for your very positive review. We are happy that you were our guest and enjoyed your stay at Best Western Tigullio Royal Plus. Please come back to visit us soon, we look forward to seeing you.