Ratings based on 36 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 16, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 28, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 30, 2023 on Expedia
2 out of 5
by A traveller

a big disappointment

Posted Aug. 15, 2023 on Hotels
Check-in was rather disappointing (the room was not ready even though we arrived at 7PM, the cot was missing as well as towels). State of the furniture is a bit disappointing even though this is a rather new hotel (curtains were torn down, for instance). The worst part was the restaurant since my wife had a food poisoning. In sum, we will not go back there.
5 out of 5
by A traveller

All good

Posted Aug. 13, 2023 on Hotels
Awesome hotel in the center of Kopaonik. Everything is nearby. Spa is very cool and organized. Clean, excelent food, relaxed staff. I would improve directions to the hotel's parking space as I was wondering around until i figured it our
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 12, 2023 on Expedia
4 out of 5
by A traveller

Value? Not quite there

Posted Jan. 2, 2023 on Hotels
The checkin process was quick and easy. The valet was super kind. The room was nice although it did have some stains on carpets and there was noise coming from outside at night so I wasn’t super easy to fall asleep. The bed is super comfy though. The TV wouldn’t really work, but not like we needed it. Location was great, right in the center, near the slope. Food was satisfactory - there were some nice meals and some not so nice. However, the lady at the bar was super rude where all I asked for was where can we get drinks. Well, you need to pay for them for dinner (even though it’s advertised as included?). For this price, we expected more to be fair. I don’t see the real value and would rather choose another hotel in the area next time. They either need to lower the prices or increase the overall level of service.
5 out of 5
by A traveller

Excellent

Posted Dec. 19, 2022 on Hotels
Excellent hotel in the centre of kopaonik. Great staff, service and food.
5 out of 5
by A traveller

Will return!!

Posted Oct. 18, 2022 on Hotels
Beautiful property. Amazing food. Super service and a spa that ticks all boxes.
5 out of 5
by A traveller

Posted Aug. 28, 2022 on Hotels
Perfect location. Excelent half board restorant with very good breakfast and amazing dinners. Very good relaxing area with many saunas and indoor and outdoor pool. The room is enough space for 2 people, the bed matress was comfy